Social media terms of use

When you interact with our social media pages, you are taken to have agreed to our user policy. We may change this policy at any time. This policy applies in addition to the terms of services on each social media platform (Facebook, Twitter, LinkedIn, Instagram).

You can share or comment on our social media posts and ask general questions about our role.

As an independent tribunal, we cannot provide you with legal advice. Our Workplace Advice Service can provide free legal help for eligible employees and employers. See where to find legal help.

We do not answer questions or provide comment about individual cases on social media. If you require help, please contact us via our helpline or online enquiry form.

We recommend you use discretion on our social media pages. Making comments on social media about your employer and your workplace – even if you don’t name names – can also be against the terms of your employment contract.

Please respect the privacy of others and do not:

• post personal information such as addresses, phone numbers, email addresses or other online contact details or sensitive information relating either to you or other individuals 
• name a business or employer
• impersonate or falsely claim to represent a person or an organisation when posting on our pages
• engage in any other unfair, disrespectful, inappropriate or unlawful conduct.

You should also show courtesy and respect to others and must not abuse others, expose others to offensive content or use our social media platforms for any unlawful purpose. We reserve the right to enforce this policy at our discretion. This includes the right to remove, ignore, hide, or delete posts and comments, ban users, or close comment sections if the content does not comply with our user policy. For example, content will be deleted and may be reported if it:

• uses obscene or insulting language or images
• is sexist, racist, offensive, harassing, discriminatory, vilifying or defamatory
• is bullying, humiliating, threatening or intimidating
• is fraudulent
• is irrelevant, misinformation or misleading
• is trolling or deliberately disrupting discussion
• is spam, advertising or promotes commercial interests
• contains confidential, personal information or sensitive information
• relates to a past or present matter/case at the Commission
• names a Fair Work Commission Member or employee
• links to any non-government page or website.

Material on our social media accounts or pages has been posted by members of the public who are users of the platform. The Commission does not endorse or otherwise support any view or opinion posted by a user or contributor to our accounts or pages.

Precautions have been taken to ensure the information posted on our social media accounts is accurate, but we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material posted on our accounts or pages. We do not accept responsibility for any loss arising out of your use of, or reliance on, information accessed using our accounts or pages. The Commission may amend or withdraw material or comments on this page at any time without notice.

For further information about the Commission please visit about us or contact us.

The Commission records any information posted on our accounts or pages. We use that information for the purpose of administering our accounts and pages and considering and/or addressing any comments made. No attempt will be made to further identify individuals except where authorised or required by law.

Social media platforms are controlled and operated by third parties and are not government websites or applications. Please be mindful about disclosing personal information on our social media pages, as they are public and any post you make may be visible to others. You can learn more about your privacy when using social media platforms through the following links:

• Facebook
• Instagram
• LinkedIn
• Twitter.