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This strategy focuses on how we can best support new and existing users to access and understand our significantly expanded jurisdiction. It sets the direction for our ongoing education efforts over the next 3 years.
We encourage you to read our Education strategy 2025–28 (PDF) for more information.
Our education team is responsible for creating and maintaining our public facing digital education resources, delivered via:
The purpose of these resources is to:
- increase awareness of our role and tribunal functions (setting and varying minimum wages and modern awards, making minimum standards for some workers and contractors, facilitating collective bargaining, approving agreements, and dealing with disputes)
- build capability of the parties who use our services
- improve access to justice for the community, including culturally and linguistically diverse audiences and people with disability.
The education strategy is also available from the Engagement and Education section of our website.
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