1
Fair Work Act 2009
s.394—Unfair dismissal
Lia Silva
v
QUBE Logistics (Rail) Pty Ltd
(U2024/1031)
COMMISSIONER P RYAN SYDNEY, 19 FEBRUARY 2025
Application for an unfair dismissal remedy – breach of shunting procedure – uncontrolled
movement of wagons – serious safety incident – valid reason for dismissal – differential
treatment – application dismissed
Introduction
[1] Ms Lia Silva (Ms Silva/Applicant) has made an application to the Fair Work
Commission (Commission) under s.394 of the Fair Work Act 2009 (Cth) (FW Act) alleging
that she was unfairly dismissed from her employment with QUBE Logistics (Rail) Pty Ltd
(Qube/Respondent).
[2] In the early hours of 26 November 2023, Ms Silva was working on night shift when 20
wagons rolled away in an uncontrolled movement (rollaway) while the night shift crew was
performing a shunt movement.
[3] Following an investigation, Qube dismissed the Applicant on 12 January 2024. The
letter of termination stated:
• You failed to follow the requirements of BlueScope Steel Port Kembla Operations
Work Instruction WI-611 specifically PCE207 Shunting and Marshalling in that
you:
o Failed to correctly isolate and secure 20 wagons during shunting operations;
o Failed to drain the air correctly from 20 wagons (Bottled the air);
o Failed to follow QUBE Policies and Procedures in relation to shunting
operations; Were directly responsible for the rollaway of 20 wagons at Port
Kembla South Yard.
• A Staff member was injured trying to stop these wagons entering the NSW Ports
Network.
[2025] FWC 500
DECISION
AUSTRALIA FairWork Commission
[2025] FWC 500
2
[4] Ms Silva seeks to be reinstated to her former position or, in lieu of reinstatement, an
order that Qube pay her an amount of compensation.1
[5] The matter was heard before me on 14 and 15 May 2024. I granted permission to Qube
to be represented by a lawyer, as I was satisfied that the matter set out in s.596(2)(a) of the FW
Act had been met and that it was appropriate to exercise my discretion to grant permission. Ms
Silva was represented by Ms S Mbele of the Australian Rail, Tram and Bus Industry Union
(ARTBIU). Qube was represented by Ms C Bembrick of Counsel.
[6] For the reasons that follow, I have concluded that the Applicant was not unfairly
dismissed.
Evidence and materials before the Commission
[7] Witness statements were tendered from the following persons, who also gave evidence
at the hearing:
• Mr Kevin Pryor, a qualified train driver and a union official employed by the
ARTBIU (Exhibit A1);
• Ms Silva (Exhibit A2 and Exhibit A3);
• Mr James Berriman, employed by Qube as the Operations Manager Interstate
(Exhibit R1);
• Mr Chris Allan, employed by Qube as a Shift Manager (Exhibit R3);
• Mr John Edwards Jnr, employed by Qube as the Supervisor Southern Region
(Exhibit R4);
• Mr Ryan De Main, employed by Qube as a Rail Safety Specialist (Exhibit R5);
• Mr Sean O’Connor Byrne, employed by Qube as a Train Driver (Exhibit R6);
• Mr Bryce Gebbie, employed by Qube as a Trainee Driver (Exhibit R7); and
• Mr Omar Sultan, employed by Qube as a Shift Manager (Exhibit R8).
[8] The following document was admitted into evidence:
• Photograph marked JB6 (Exhibit R2).
[9] The following documents were marked for identification:
• Qube’s Objections to Witness Statements (MFI 1);
• Photograph marked JB6 (MFI 2);
[2025] FWC 500
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• The Applicant’s Objections to Exhibit R7 (MFI 3); and
• The Applicant’s Bundle of Tax Invoices and Payslips (MFI 4).
When can the Commission order a remedy for unfair dismissal?
[10] Section 390 of the FW Act provides that the Commission may order a remedy if:
(a) the Commission is satisfied that the Applicant was protected from unfair dismissal
at the time of being dismissed; and
(b) the Applicant has been unfairly dismissed.
[11] Both limbs must be satisfied. I am therefore required to consider whether the Applicant
was protected from unfair dismissal at the time of being dismissed. If I am satisfied that the
Applicant was so protected, I must then consider whether the Applicant has been unfairly
dismissed.
When is a person protected from unfair dismissal?
[12] Section 382 of the FW Act provides that a person is protected from unfair dismissal if,
at the time of being dismissed:
(a) the person is an employee who has completed a period of employment with his or
her employer of at least the minimum employment period; and
(b) one or more of the following apply:
(i) a modern award covers the person;
(ii) an enterprise agreement applies to the person in relation to the employment;
(iii) the sum of the person’s annual rate of earnings, and such other amounts (if
any) worked out in relation to the person in accordance with the regulations,
is less than the high income threshold.
When has a person been unfairly dismissed?
[13] Section 385 of the FW Act provides that a person has been unfairly dismissed if the
Commission is satisfied that:
(a) the person has been dismissed; and
(b) the dismissal was harsh, unjust or unreasonable; and
(c) the dismissal was not consistent with the Small Business Fair Dismissal Code; and
(d) the dismissal was not a case of genuine redundancy.
[2025] FWC 500
4
Relevant Background
[14] Qube is contracted by BlueScope to haul materials from the Port Kembla Steelworks.
Each year Qube transports approximately 1.7 million tonnes of steel by train from the Port
Kembla steelworks to various locations throughout Australia.2
[15] A ‘train’ is a vehicle comprised of one or more locomotives (engines) and attached
wagons. Wagons that are coupled together without a locomotive are known as a ‘rake’.3
[16] Qube collects loaded wagons from BlueScope and temporarily stores (stables) them in
rakes on designated roads at BlueScope’s railyard located at Cringila. The wagons are then
transferred to South Yard where a train crew will ‘build’ the train by coupling the wagons
together in their designated order before they are transported to their intended destination.4
[17] The trains transporting the steel are up to 1.2 kilometres long and comprise three
locomotives and up to 73 wagons. An empty wagon weighs approximately 21.5 tonnes. A
loaded wagon can weigh up to 92 tonnes.5 Trains of empty wagons are returned to the railyard
and are separated into rakes before being reloaded by BlueScope.6
[18] Qube’s train crew are rostered to work 24 hours per day over three shifts: morning,
afternoon and night shift. The train crew are comprised of a Train Driver and two or more
Driver Assistants. Each train crew on shift is supervised by a Shift Manager. It is common for
the Shift Manager to appoint the most experienced Driver Assistant as the Lead Shunter who
will be responsible for answering calls from the Shift Manager and ensuring the shunts are
performed in the correct sequence. The Train Driver drives the locomotives. The Driver
Assistants work on the ground to perform a range of duties including the coupling and
uncoupling of wagons, inspecting wagons, and providing direction to the Train Driver. The
Shift Manager provides direction to the train crew and ensures that the trains are built in the
correct order.7
[19] The train crew are required to perform their duties in accordance with Qube’s Shunting
and Marshalling Procedure PCE-207 (Shunting Procedure).8
Shunting Procedure
[20] The Shunting Procedure specifies the procedures and standards for shunting rail vehicles
and rolling stock. The Shunting Procedure applies to employees and contractors.
[21] The Shunting Procedure relevantly provides:9
1. Purpose
1.1. This procedure reflects the QLRS commitment to making the safety of stabling,
shunting and marshalling operations the highest priority at all times.
1.2. The purpose of this document is to specify the Qube Logistics Rail Pty Ltd
(QLRS) procedures and standards for shunting rail vehicles and rolling stock.
[2025] FWC 500
5
…
1.4 This document outlines the procedures and standards for shunting rail vehicles
and rolling stock and their application to, train crew locomotive and wagon
maintainers and outsourced labour hire.
2. Scope
2.1. This procedure is applicable to all QLRS employees and contractors performing
stabling, shunting and marshalling operations for QLRS.
2.2. This procedure applies to all terminals, sites, yards, sidings and routes
applicable to QLRS operations.
…
4. Definitions
4.1. Marshalling refers to the positioning of wagons within a consist to comply with
• Network requirements
• Station, location or customer order
• Dangerous goods segregation
4.2. Shunting refers to the movement of trains, rakes of vehicles or individual
vehicles to:
• Arrange or rearrange vehicle order in a consist
• Attach or detach vehicles to or from a train
• Change running lines for other than through-movements
• Move trains or vehicles to, on or from running lines for other than through
movements
• Move trains or vehicles within yards for other than through-movements
…
4.4. Competent employee refers to an employee who holds current competencies for
the task.
5. Responsibilities and Authorities
5.1 Employees conducting stabling, shunting and marshalling movement/s are
responsible for:
• Ensuring that they are qualified and competent to do so
• Directing and conducting shunting movements safely, in accordance with
this procedure and the relevant network protocols or site work instructions
[2025] FWC 500
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…
7. Shunting Competency
7.1 Shunting and marshalling operations will only be carried out by trained and
currently competent employees.
…
7.3 Shunting is a safety critical competency and will be periodically assessed.
…
12. Three-Step Protection
12.1 Three-step protection is provided for competent employees who are required
to move between wagons that are attached to a locomotive. The procedure for
applying three-step protection is as follows:
• The competent employee requests that the train driver apply the three-step-
protection
• Upon receiving a request to apply the three-step-protection the train driver
will,
1. Fully apply the independent brake
2. Switch off the generator field circuit breaker
3. Centre the reverser handle on the locomotive (on QBX locomotives
the reverser handle must be removed)
• Advise the competent employee that the three-step-protection has been
applied
12.2. Provided that the three-step-protection has been applied and confirmed the
competent employee can proceed with the required tasks
12.3. The train driver will not remove the three-step-protection or attempt to move
the locomotive until he has been advised by the competent employee that all
employees are clear of the wagons and the railway lines and that it is safe to move
the locomotive and or the wagons.
…
15. Vehicle and Air Hose Separation
15.1. Wherever locomotives and or wagons are separated there should, wherever
possible, be a minimum five metre space left between the uncoupled vehicles.
[2025] FWC 500
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15.2. Before shunting wagons and separating wagons on a train or if wagons are to
be detached from a train, the competent employee is to ensure that:
• Communications have been tested and established between the relevant
parties
• The train driver has acknowledged the ‘stop’ or ‘red light’ command
before going between the wagons
• The train driver has made a full service application of the train brakes
(150kpa reduction in brake pipe pressure)
• The train driver has applied the three-step-protection.
15.3. To shunt wagons and separate wagons on a train or detach wagons from a
train, the competent employee is to:
• Ensure that the air brakes are applied on the wagon/s being detached
and that they have been secured by applying sufficient handbrakes
(please refer to the table outlined in section 18.5)
• Close both brake pipe cocks at the intended point of separation
• Instruct the train driver to ease up, if required, then operate either (or
both) automatic coupler release lever/s, to release the auto coupler at
the point of separation
• Exhaust the brake pipe air on the wagon/s to remain stationary, by firmly
holding the air hose down so the air is exhausted away from them, then
slowly open the brake pipe cock until all the air is exhausted from the
brake pipe
• Move to and stand in a safe position where they can observe the
separation of the locomotive/wagons. In some instances, it is possible to
separate the wagons and allow the brake pipe cocks to pull apart as the
wagons are separated
• Instruct the locomotive driver to ease off in order to separate the
locomotive and or wagon/s, and will then stop the movement at the
distance required. Should the auto couplers not disengage, the
competent employee will repeat the above steps until the locomotive or
wagons are uncoupled
• Place the brake pipe and main reservoir pipe air hose/s (if fitted) into
the appropriate dummy coupler or receptacle.
Train Brakes
[2025] FWC 500
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[22] The primary braking system on trains are air brakes. The air brakes work by using
compressed air from the locomotive which is delivered through air hoses to each wagon. The
air hoses at the end of the rear wagon are connected to a dummy coupler. When there is no air
pressure in the system the brakes are applied. To release the brakes, the train driver is required
to apply air pressure to 500kpa. The train driver controls the speed of the train by reducing the
pressure. The locomotives are also fitted with separate air brakes known as ‘independent
brakes.’10
[23] When wagons are separated from a train or locomotive, the air must be released from
the air brake system to apply the brakes.11 The air can be released at any point along the train
but will usually be exhausted at the point of separation or at the rear of the train.12 There are
two ways to release the air:
• Manually by a Driver Assistant disconnecting and holding the air hose and opening
the brake pipe cock; or
• Mechanically by opening the brake pipe cock and instructing the Train Driver to
ease off (drive the locomotives/train away from the rake) which pulls the air hose
out of the rake.13
[24] The parties were in dispute as to the terminology used to refer to exhausting or releasing
the air. The Applicant submits the correct term is ‘drop the air.’ Qube submits that different
terms such as ‘drop the air’, ‘drop the tap’, ‘drain the air’, or ‘exhaust the air’ are used and they
all have the same meaning which is to exhaust or release the air from the braking system. I deal
with this issue further below.
[25] If a rake has been separated from a train and the air has not been fully exhausted this is
referred to as ‘bottling the air.’14 Bottling the air is a serious safety issue as pressurised air is
trapped in the braking system which means, depending upon the air pressure, the brakes are not
fully applied or at all.15 Furthermore, if a worker proceeds to disconnect a hose unaware that
air is bottled, the release of that pressurised air can cause serious injury to the worker.16
[26] Wagons are also fitted with manual handbrakes. The handbrakes are applied to separated
wagons or rakes of wagons in accordance with the Shunting Procedure depending upon where
the wagons are located and how long they will be parked.17
Ms Silva’s employment
[27] On 1 May 2023, Ms Silva commenced employment with Qube as a Level 2 Driver
Assistant having regard to her prior experience and qualifications.18 Ms Silva’s contract of
employment required her to comply with Qube’s lawful directions including policies and
procedures applicable to her role and duties, such as the Shunting Procedure.19
[28] Although Ms Silva was employed as a Level 2 Driver Assistant, upon commencement
she was designated as a Third Person. A Third Person is a trainee or driver assistant that is yet
to be certified as a competent employee by Qube. A Third Person will shadow competent Driver
Assistants (also known as Second Persons) and receive significant on-the-job training before
progressing to a Second Person.20
[2025] FWC 500
9
[29] On 1 and 2 May 2023, Ms Silva completed a range of induction training and
assessments, including the completion of Qube’s Shunting and Marshalling Briefing
Assessment.21 Even though Ms Silva completed that assessment and later signed a Shunting
Assessment record on 14 November 2023 confirming that she had received and understood the
Shunting Procedure, Ms Silva claims that she has never been provided with a complete copy of
that document.22
[30] On 31 October 2023, Ms Silva undertook an assessment to progress to a Second Person.
The assessment was conducted by Mr Edwards Jnr, who is responsible for conducting
performance assessments and testing at the Port Kembla steelworks.23
[31] The assessment involved releasing the air mechanically. Mr Edwards Jnr stated that Ms
Silva was about to uncouple the wagons and had not opened the brake cock on the rake side of
the point of separation. This prompted Mr Edwards Jnr to intervene and ask Ms Silva what she
had done wrong. Mr Edwards Jnr stated that Ms Silva responded that she “forgot to drop the
tap” which would have resulted in Ms Silva bottling the air – meaning the brakes on the rake
side would not have been applied. This resulted in Ms Silva failing the assessment. Mr Edwards
Jnr also stated that Ms Silva had forgotten to apply the handbrakes before proceeding to
uncouple the wagons which also warranted his intervention. 24
[32] Under cross-examination, Ms Silva denied that she failed the assessment because she
had bottled the air. Ms Silva could not recall what she said during the assessment but agreed
that she had forgotten to drop the tap on the rake side.25 However, Ms Silva disputed that she
had bottled the air because the intervention by Mr Edwards Jnr occurred prior to the separation
of the wagons. Ms Silva stated that she was informed that she had failed the assessment by
Qube’s Area Manager Port Kembla, Mr Danny Southern, because of the way in which she had
applied the handbrakes.26
[33] Having regard to the evidence before me, I prefer the evidence of Mr Edwards Jnr to
that of Ms Silva and find that Ms Silva stated to Mr Edwards Jnr that she “forgot to drop the
tap” during the assessment conducted on 31 October 2023. The evidence of Mr Edwards Jnr
was clear, unbroken and not challenged under cross-examination.27 In contrast Ms Silva was
unable to recall what was said, despite accepting that she had forgotten to drop the tap.
Furthermore, Ms Silva’s suggestion that she did not bottle the air only because of the
intervention of Mr Edwards Jnr was, in my view, disingenuous.
[34] On 14 November 2023, Mr Edwards Jnr conducted a further assessment of Ms Silva.
On this occasion, Ms Silva was assessed as a competent Driver Assistant (Second Person). Mr
Edwards Jnr noted that Ms Silva had taken all feedback [from the previous assessment] ‘on
board’.28
26 November 2023 Incident
[35] On 25 November 2023, the night shift train crew comprised Mr O’Connor Byrne (Train
Driver), Mr Sultan29 (Driver Assistant/Lead Shunter) and Ms Silva (Driver Assistant). The Shift
Manager was Mr Allan. The night shift commenced at 10:00pm.
[2025] FWC 500
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[36] The train crew were issued instructions to collect a down train at Cringila and split it
into rakes with some rakes being stabled at Cringila, before a rake of 20 wagons was to be
stabled in South Yard.
[37] There was a dispute between the parties as to whether Mr Allan’s instructions were
issued to all members of the train crew at a toolbox meeting or only to Mr Sultan who relayed
the instructions to the other members. There was also a dispute as to which member of the train
crew ‘dropped the tap’ from the rear of the rakes during the Cringila shunting movements. For
reasons that will become apparent, I do not need to determine these matters.
[38] Following the stabling of the rakes at Cringila, the train crew proceeded to stable the
remaining 20 wagons (17 loaded wagons and 3 empty beam wagons) in South Yard entering
via a section of track known as the north loop. At approximately 12:37am on 26 November
2023 and prior to the train entering South Yard, Mr Allan gave the following instructions to the
train crew:
“We’re going to run up 11 road, Lia you go to the bottom of the road and call the
wagons in clear. Omar, go to the top. Lia, you’ll drop the tap and tie down the rake
from your end. Omar will then cut Sean off and take the locos up to 13 road to be
fuelled.”30
[39] Mr Allan confirmed with the train crew that they understood his instructions.31
[40] After receiving the instruction from Mr Allan, Ms Silva drove to South Yard and
positioned herself to call the train in clear on 11 road. Mr Allan drove Mr Sultan to the top of
South Yard, and Mr O’Connor Byrne drove the train (3 locomotives and 20 wagons) to South
Yard via north loop.32
Incident at South Yard
[41] At approximately 1:00am, the train entered 11 road. Except for two matters which I deal
with further below, the communications over the two-way radio and actions that occurred next
are not in dispute and were as follows:33
• Once the train was in clear, Ms Silva stated over the radio: in clear, red light.
• Mr O’Connor Byrne stated: red light, coming to a stand. Mr O’Connor Byrne
brought the train to a stand and applied the three-step protection and then stated:
made safe.
• Mr O’Connor Byrne did not apply a full-service application of the brakes because
he had applied the independent brakes on the three locomotives, and he considered
they were sufficient to comfortably hold the weight of the wagons.
• Mr Sultan closed the brake pipe cocks at the point of separation and stated: I’ve
closed my taps, Lia can you drop the tap.
• Ms Silva states: Ok dropping the tap.
[2025] FWC 500
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• Mr Sultan states: Ok, no worries.
• Ms Silva dropped the tap at the rear of the train and heard some air come out. Ms
Silva did not remove the air hose/s from the dummy coupler/s as it was dark, and
she did not notice or turn her mind to the idea that the dummy couplers were still
connected. Ms Silva stated that she often forgets or misplaces her torch or headlight
and that if she could not see what she was doing she would just do her best. Ms Silva
then states: Yep, my tap is dropped, its down.
• Mr Sultan pulls the pin to uncouple the wagons from the locomotives and states:
Sean, I’ve made the cut, you can ease off go ahead. Mr O’Connor Byrne then started
to ease off by driving the locomotives away from the rake.
• Mr Sultan stated that the time between Ms Silva calling the train in clear and his
instruction to Mr O’Connor Byrne to ease off is a matter of seconds.
• Ms Silva then states: Omar, should I tie up the rake?
• Mr Sultan stated: Yes, tie it up.
• Ms Silva then proceeded to apply the handbrakes. As she was applying the first
handbrake on the last wagon, Ms Silva noticed the rake was sagging and then it
started to move. Ms Silva then stated: The rake is moving. Its rolling away, its rolling
away.
• Mr Sultan stated: Did you drop the tap?
• Ms Silva stated: Yes
• Mr Allan who had remained in his vehicle approximately 30-40 metres from the
point of separation heard Ms Silva state the rake was rolling away on the radio and
got out his vehicle and ran towards the front of the rake.
• Mr Sultan started to apply a handbrake on the first wagon, but it did not have any
effect and asked Mr O’Connor Byrne whether he could “catch” the rake with the
locomotives.
• As Mr Allan was running towards the rake, he considered the only option was to
open the tap, so he instructed Mr O’Connor Byrne to “red light” and as he reached
the front wagon, he grabbed the air tap and dropped it. Mr Allan stated that as he
dropped the tap, the air started to exhaust and the air hose flew up and struck him in
the arm. The rake stopped about 1 second later.
• The rake had moved approximately 80 feet and was positioned across the junction
of 11 road and 10 road.
• Mr Sultan then asked Ms Silva: Are you ok?
[2025] FWC 500
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• Ms Silva stated: I’m ok.
• Mr Sultan: Did you drop the tap?
• Ms Silva: Yes.
• Mr Allan: Did you hear any air come out?
• Ms Silva: I heard some air come out, but both hoses were attached to the dummy
couplers.
• Mr Allan: When you open the tap with the dummy coupler attached no air will come
out. You are bottling the air and the brakes won’t come on.
• Ms Silva: I didn’t know. I was never taught that in training.
[42] Mr Allan instructed the train crew to pull the wagons back in clear on 11 road. Once in
clear on 11 road, the tap was dropped from the point of separation by Mr Sultan as he did not
trust Ms Silva to drop the tap correctly. Mr Sultan then instructed Ms Silva as follows “I’ve
drained the air on my end, now you can open your tap and I’ll shut mine.” Ms Silva proceeded
to open the tap and tie up the rake with handbrakes. Mr Allan then instructed the train crew to
wait.34
[43] The two matters that were disputed during the separation were:
(i) Ms Silva stated that she was instructed to drop the tap after Mr O’Connor Byrne
was instructed to ease off;35 and
(ii) Mr Sultan stated that he instructed Ms Silva to drop the tap and then apply your
5 handbrakes as part of one instruction.36
[44] I do not accept Ms Silva’s evidence that she was instructed to drop the tap after Mr
O’Connor Byrne was instructed to ease off for the following reasons:
(i) The statement made by Ms Silva following the incident states that she was asked
to drop the tap (and did drop the tap) prior to Mr Sultan uncoupling the wagons
from the locomotive and instructing Mr O’Connor Byrne to ease off. 37
(ii) The statement made by Ms Silva following the incident is consistent with the
statements made by Mr Sultan, Mr O’Connor Byrne, and Mr Allan following
the incident. Furthermore, Ms Silva did not challenge the evidence of Mr Allan,
Mr Sultan, or Mr O’Connor Byrne on this point;38
(iii) In her evidence before the Commission, Ms Silva suggested that the statement
she made following the incident was prepared with the help and editing of Mr
Allan who “steered” her in what to say and that it was not as detailed as it may
otherwise have been.39 Despite that Ms Silva said that the statement was
[2025] FWC 500
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“accurate” , then denied saying that it was not accurate, before stating that it
did not contain the correct sequence of events;40 and
(iv) If Ms Silva’s evidence was accepted, she would have been attempting to drop
the tap on the moving wagons – which was not the case.41
[45] I also do not accept Mr Sultan’s evidence that he instructed Ms Silva to apply the
handbrakes at the same time as he instructed Ms Silva to drop the tap. None of the train crew
or Mr Allan state that Mr Sultan gave this instruction to Ms Silva in their statements made
following the incident.42 Furthermore, Ms Silva, Mr Allan, and Mr O’Connor Byrne were clear
in their evidence before the Commission that Mr Sultan did not request Ms Silva to apply
handbrakes as part of his instruction to drop the tap.43
Post-Incident Train Crew Discussion
[46] While the train crew were waiting for further instruction from Mr Allan, Mr Sultan and
Mr O’Connor Byrne drove to the bottom of the yard where Ms Silva was located. Mr Sultan
states that he found Ms Silva sitting in a chair and the following exchange took place:44
Ms Silva: I fucked up.
Mr Sultan: Did you drop the tap?
Ms Silva: Yes.
Mr Sultan: What did you do? Did you drop the tap with the hose in the dummy
coupler?
Ms Silva: Yes, I opened the hose that was tied up? (still connected to the dummy
coupler).
Mr Sultan: Next time you have to make sure that there’s no dummy coupler – when
you open the tap with the dummy coupler attached, no air comes out?
Ms Silva: I didn’t know.
[47] Mr O’Connor Byrne stated that a conversation took place, but he could not recall the
details other than Ms Silva stating that she had “dropped the tap.”45
[48] Ms Silva did not challenge Mr Sultan’s account in her statement in reply or by cross-
examination of Mr Sultan. The only reference in Ms Silva’s evidence to any discussion with
the train crew following the incident was in her show cause response which was limited to Mr
Sultan advising her that Mr Allan will be calling her shortly.46
[49] Under cross-examination, Ms Silva initially denied saying that she said she had “fucked
up”, before stating that “…when I was blamed for it, I went, well fuck – excuse me – ‘I fucked
up’ if I did say it. I don’t remember saying it. I do remember apologising.”47
[2025] FWC 500
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[50] It is clear on the evidence of each person present that there was more to the discussion
than simply Mr Sultan advising Ms Silva that she will be contacted by Mr Allan. Furthermore,
Ms Silva did not challenge Mr Sultan’s account and her evidence that she does not remember
saying those words, or that if she did, that she said it in a particular context casts doubt over her
version of this conversation.
[51] It follows that in relation to the post-incident train crew discussion, I prefer the evidence
of Mr Sultan to that of Ms Silva and find that Ms Silva did say the words “I fucked up.”
Completion of Shift and Taking of Statements
[52] At approximately 1:30am, and after instructing the train crew to wait, Mr Allan
telephoned Mr De Main, Qube’s Rail Safety Specialist, to report the incident and confirm the
next steps. In this telephone call: 48
• Mr Allan informed Mr De Main that:
o Some wagons had rolled away;
o The rollaway occurred because the brake pipe had not been opened and
drained and the air had been bottled;
o Mr Allan had stopped the wagons by dropping the tap; and
o There had been no serious injuries or property damage.
• Mr De Main instructed Mr Allan to take statements from the train crew and send all
of the details in an email to Qube’s Customer Service Centre (CSC).
[53] At approximately 1:41am, Mr Allan telephoned Ms Silva and advised that the train crew
were cleared to finish their shift. Ms Silva states that she was informed by Mr Allan that drug
and alcohol testing was not required.49
[54] From approximately 1:45am, Mr Allan and Mr De Main continued to exchange
information by text message. In these exchanges, Mr De Main advised Mr Allan:50
• That the train crew could complete their shunting movements and then provide
statements; and
• That drug and alcohol testing of the train crew is required, before changing that
direction to just testing the person who was supposed to “open the tap” or “drain
the air.”
[55] Mr De Main stated that at the time of these exchanges he did not know the identity of
the employee who was alleged to have incorrectly drained the air. He also agreed under cross-
examination that in “hindsight” all members of the train crew were required to have undertaken
to a drug and alcohol test and that he should have directed Mr Allan to ensure that occurred.51
[2025] FWC 500
15
[56] Mr Allan then telephoned CSC to make an initial report of the incident and arrange for
drug and alcohol testing.52
[57] The train crew completed a few more shunting movements before returning to the Rail
Operating Centre (ROC) at approximately 3:00am. Upon arrival at the ROC, Mr Allan advised
the train crew that they will be required to provide statements about the incident and that Ms
Silva was required to undergo a drug and alcohol test.53
[58] Mr Allan took statements from each member of the train crew by typing up what he was
told, then printing the statement, and having the person sign the statement.54
[59] Mr Sultan stated that each member of the train crew made their statement separately and
they did not discuss their statements with each other beforehand.55 Mr Sultan said that Mr Allan
typed up what he said and did not change the words. The statement made by Mr Sultan is as
follows:56
Omar Sultan Statement - Incident south yard 26.11.2023
After to putting away 7MW7 Sean and myself went via north yard and north loop, Sean
was advised by Chris Allan to stop short of north loop stop board. Sean had to run shunt
locos in network loop into bottom of south yard before we could continue running 7MW7
up the yard into 11 road.
Once Sean completed getting shunt locos in the yard, Sean jumped back on 7MW7
(QL018). Chris Allan advised Lia to go to bottom of yard and set 11 road and call
wagons in clear. While myself and Chris went to top of south yard to put ourselves in
position to cut Sean off light engines.
Chris dropped me off to the top of south yard, I waited for Lia to call the train in clear.
Once the wagons were in clear and Lia red lighted the movement and Sean confirmed
it was safe and advised Lia I have closed both my taps and for her to open the tap on
her end, she acknowledged the call and confirmed to me that completed dropping her
tap. I then advised Sean that he was right to ease of away.
Shortly after Sean broke away from wagons, the wagon started slowly rolling away, at
first I thought brakes were going to come on but after a few seconds it clicked to me that
something has gone wrong. I started winding a handbrake on but then heard Lia on the
radio saying "its rolling away, its rolling away", I stood clear and as quick reaction
advised Sean to try to set back and catch onto wagons.
As Sean was setting Chris has appeared out of nowhere and dropped the tap on our end.
I then advised Sean to red light, its all safe.
After the wagons had come to a stand, I immediately asked Lia what had she done down
there did you really open the tap? She said Yes, I opened the hose that was tied up. Then
Chris advised her that when you open the tap with the dummy coupler attached, no air
comes out. She responded that she didn't know that.
[2025] FWC 500
16
Any further information required, happy to assist.
Omar Sultan
(signature)
[60] Mr O’Connor stated that Mr Allan typed up what he said and did not tell him what to
say. The statement made by Mr O’Connor Byrne is as follows:57
Sean O'Connor Byrne - 26.11.2023
I was bringing the downtrain 7MW7 into 11 road, via north yard, north loop, network
loop, into 11 road so my engines were up hill, I had 17 loaded wagons and 3mt beams
wagons on me. Lia was placed was on the bottom of south yard to call me in clear. Once
was I was called in clear I came to a stand, I applied 3 step protection and advised
crews of this. Omar radioed Lia and asked her to drop the tap at the rear of the train,
Lia replied that she had done so. Omar then advised me to ease of away.
I was cut off from wagons and proceeded to take engines to top of 11 road as instructed.
Then I heard Lia announce over the radio that wagons were moving in her direction. I
came to a immediate stand. I then heard Omar say to Lia on the radio, "Did you open
up the tap?'. She said yes. Omar then instructed me to try to come back and reattach to
the wagons. As I was coming back and safe speed, I was advised by both Omar and
Chris red light and that the wagons had come to a stand and I immediately came to a
stand. Once I was instructed it was safe to do so, I caught onto the wagons and pulled
them back in clear.
Sean O’Connor Byrne
(signature)
[61] Ms Silva stated that she undertook drug and alcohol testing – both of which returned
negative results58 – before she met with Mr Allan to provide her statement which is set out as
follows:
Lia Silva statement - 26.11.2023
I was asked by my manager Chris Allan to call the wagons in clear in 11 road so I went
to bottom of yard and called Sean in clear over the radio. I was told by Omar to drop
the tap at my end of the train, which I then proceeded to do. When I dropped the tap, I
heard some air come out and instructed Omar than the tap had been dropped. I then
heard Omar cut Sean off on the radio.
I asked Omar if I should tie down the rake and he confirmed that I should, so I started
applying the first handbrake at my end. While I was winding the handbrake on, I noticed
rake started moving towards me, I tried to complete applying the handbrake but then I
noticed it was moving more than I [sic] should so I stood clear and got on the radio and
advised crew that wagons were still rolling.
[2025] FWC 500
17
I then heard Omar ask Sean to come back as the wagons had rolled back. When he
heard this the wagons had stopped. The wagons had rolled about 80ft and were fouling
10 road and roughly 3 or 4 wagons inside 9 stick.
I then heard Chris ask me if the tap was down at my end, and I responded yes. He then
asked me if any air had come out and I advised that I heard the air some come out and
advised that both taps were attached to the dummy couplers. I was then advised then by
Chris that the air won’t release went dummy coupler is attached. It wasn't to my
knowledge that this would occur but looking back on it I realise that it makes sense.
Lia Silva
(signature)
[62] As set out at paragraph [44] above, Ms Silva has suggested that Mr Allan edited the
statement and “steered” her in what to say and that it was not as detailed as it may otherwise
have been.59
[63] Mr Allan gave evidence stated that he typed up what Ms Silva told him, and he showed
her the statement on a computer screen. Mr Allan stated that Ms Silva asked him to make
changes which he did, before printing the statement for Ms Silva to sign. Mr Allan stated that
while taking her statement, Ms Silva said, “I feel really silly” and “I should have known
better.”60
[64] I accept Mr Allan’s evidence and prefer it to Ms Silva’s evidence because under cross-
examination Ms Silva was unable to identify any additional information that she says would
have been included but for Mr Allan’s purported editing.61 Nor did Ms Silva identify any other
such information in her show cause response, statement-in-chief or statement-in-reply. Ms Silva
also did not deny that she had said “I feel really silly” and “I should have known better”, simply
saying that she could not remember saying it, even though she said that she did “feel silly.”62
[65] Furthermore, Mr Allan was not cross examined on the preparation of Ms Silva’s
statement, and in response to a question that I asked, denied that he had influenced the content
of Ms Silva’s statement.
[66] After completing her statement, Ms Silva went home. Mr Allan then typed up his own
statement, which states:63
Chris Allan statement 26.11.2023
Sean was looping 7MW7 around north yard, north loop, network loop to bring wagons
into south yard with his engines facing to top of yard with 17 loaded Brisbane Thru
wagons and 3 MT beams. I instructed Lia to go to bottom of yard to call wagons in
clear. I then took Omar to top of south yard so he could cut Sean off light engine.
Once we were in position, I stayed in the car and Omar got out to go cut Sean off. Lia
counted down Sean until the wagons were in clear and red lighted the movement. Sean
then confirmed he was at a stand and that is was safe to go in. I then heard Omar asked
Lia to drop the tap at the rear of the train, she confirmed on radio that this had been
[2025] FWC 500
18
completed. Omar then asked Sean to ease of away from wagons, which he did and
started slowly proceeding towards the top of the yard.
I was looking down at my paperwork in the car when I heard Lia saying the wagons
were rolling and she sounded distressed, I looked up and saw the wagons slowly rolling
so I immediately got out of the car. As I proceeded towards the wagons they started to
pick up speed, at which point I realised the wagons were out of control. I briefly
remember Omar asking Sean to try to come back to catch on but I realised the best
option was to try to open the tap, so I quickly got to wagons and managed to drop the
tap as they were rolling, once I did the wagons came to a stand.
As soon as wagons had stopped, I radioed Lia to make sure she was ok. She confirmed
that she was. I then asked if the wagons had gone past 9 stick resulting in a spad and
she confirmed that they hadn't but the wagons were now foul and would need to be
pulled back up to be clear. I instructed Sean to pull wagons back in clear. In my opinion
the uncontrolled movement was about 4 wagons.
When Lia was asked after the incident if she opened the tap at her end, she responded
that she had opened the tap that was attached to the wagon. I then advised her that when
the tap is in the dummy coupler, the air wont bleed and therefore you are essentially
bottling the air and the brakes wont come on.
[67] At approximately 5:00am, Mr Allan sent the statements by email to the CSC and other
relevant persons including Mr Berriman and Mr De Main. The covering email correspondence
stated:64
Hi all,
Please see attached statement regarding incident/near miss at South yard on the
26.11.2023 where wagons were involved in a uncontrolled movement.
Lia Silva was the D/A at fault in the incident and has had drug and alcohol testing
completed and returned a negative result.
@CSC Can you please raise a incident in the system for this.
26 November 2023 Incident - Investigation
[68] After the reading the statements of Mr Allan and the train crew, and the initial CSC
Incident Data Collection, Mr Berriman considered the key issues were that:
• Ms Silva had been asked to drop the tap by Mr Sultan;
• Ms Silva notified Mr Sultan that she had dropped the tap, when in fact the air hose
was still in the dummy coupler, resulting in no air being released from the air brake
system; and
[2025] FWC 500
19
• Mr Sultan acted in reliance on Ms Silva’s confirmation that the air had been dropped
and instructed Mr O’Connor Byrne to ease off, resulting in the wagons being
separated from the locomotives without the air brakes having been applied.65
[69] Later that morning Mr Berriman telephoned Mr James Naughton, Qube’s National
Operations Manager – Rail to discuss the incident. In that telephone discussion Mr Berriman:
• Provided an outline of the incident based on his review of the witness statements;
• Informed Mr Naughton that Ms Silva had bottled the air causing the rollaway and
that this had also occurred during her performance assessment, at which time Mr
Edwards Jnr had provided her feedback; and
• Explained to Mr Naughton the gravity of the situation and the potential for a serious
injury or a fatality arising from incident.66
[70] At approximately 12:32pm on 26 November 2023, Mr Naughton sent correspondence
by email to Mr Dan Coulton, Qube’s General Manager - Industrial Relations, and Mr Steve
Ellem, Qube’s Group Manager - Industrial Relations, which stated:67
Guys
Lia is one of the train crew we commenced using the Performance Management Process
with.
She has recently been appointed Level 2 on her 2nd attempt. Her first attempt she bottled
the air on the wagons and John Edwards Jnr failed her and gave her feedback etc.
Last night she has bottled the air on a set of wagons and they have started to roll away,
quick thinking by the supervisor prevented it being a more serious incident. Her
response was she wasn’t aware this could cause an issue. We have it in writing her
giving her feedback etc from her initial testing.
We have pretty much done everything we can with her, in our opinion she isn’t going to
make it. Can we stand her down and issue a show cause letter? End result to be
termination.
Thanks
[71] Mr Berriman then telephoned Mr Southern and asked him to suspend Ms Silva with pay
pending the outcome of the investigation. Then Mr Berriman sent correspondence to Mr
Naughton, Mr Ellem, and Mr Coulton in response to queries regarding Ms Silva’s length of
service stating:68
Hi Gents,
She’s just cleared probation I believe she’s in her 7th month now.
[2025] FWC 500
20
Also going to have the loco downloaded to ensure the drive made a brake application
too.
Thanks.
[72] Later that evening, Mr Southern informed Ms Silva that she was stood down with pay
while the incident was being investigated.69
[73] Mr Berriman stated that although he had formed a preliminary view that Ms Silva was
likely responsible for incident, no determination would be made until the investigation by Mr
De Main had been completed. Mr Berriman also instructed Mr De Main to investigate whether
Mr O’Connor Byrne had applied the train brakes (a full-service application) in addition to the
three-step protection.70
[74] On 27 November 2023, Mr De Main commenced the investigation. Mr De Main stated
that his role was to review the statements, identify any inconsistencies, make a finding as to the
cause of the incident, and identify any recommendations to reduce the risk of a similar incident
occurring again in the future. Mr De Main stated that:
• In reviewing the witness statements, he did not identify any inconsistencies and
therefore did not consider there to be any need to have any follow-up conversations
with the persons involved;
• There was no CCTV or other eyewitness evidence regarding the incident that he
could rely on;
• The only other evidence he could collect was from the locomotives to examine the
actions of the train driver, Mr O’Connor Byrne; and
• It was a requirement to report the incident to the Office of the National Rail Safety
Regulator (ONRSR) as it was a Category B Incident – being a runaway/rollaway
within a yard greater than 10 metres.71
[75] On 28 November 2023, Mr De Main met with Mr Vince Currenti, Qube’s, National
Wagon Maintenance Manager, to discuss potential engineering modifications to reduce the risk
of the rollaway in circumstances where the air hose is not removed from the dummy coupler by
drilling holes into the dummy coupler to allow air to escape.72
[76] On 29 November 2023, Mr De Main met with Mr Southern. During this meeting Mr De
Main confirmed his view that:
• The incident occurred because Ms Silva had failed to drain the air correctly when
asked to do so by not removing the air hose from the dummy coupler;
• Engineering modifications could be made to reduce the risk of this incident
occurring again; and
[2025] FWC 500
21
• Although the handbrakes had not been applied prior to the wagons being uncoupled,
Ms Silva was directly responsible for the rollaway.73
[77] On 30 November 2023, Mr Stuart Hudd, Qube’s National Safety Manager – Rail and
Agri, informed Mr De Main that an ICAM investigation was not required.74
[78] On 1 December 2023, Mr Berriman sent an email to Mr De Main stating:75
Ryan,
Any findings on the Data logger?
Can you confirm Sean followed the 3 Step protection?
Are we just dealing with Lia not draining the air on the train ask instructed to do?
Thanks.
[79] Mr De Main responded confirming that Mr O’Connor Byrne had applied the three-step
protection. However, Mr De Main’s review of the data logger revealed that Mr O’Connor Byrne
did not apply a full-service application of the train brakes. Despite this, Mr De Main informed
Mr Berriman that the focus should be on Ms Silva’s actions during the shunting leading to the
incident because she had bottled the air.76
[80] Mr Berriman responded expressing concern that the train brakes were not applied and
questioned whether the three-step protection should include a minimum brake application. Mr
Berriman’s email correspondence stated:77
Thanks Ryan.
I’ll note I do have concerns that the 3 step should include a minimum brake application.
I personally have never gotten in between wagons without knowing the brakes were
applied. Just something for the group to think about. It would have stopped this incident
but it doesn’t take away from the fact Lia didn’t drain the air as requested.
James (Mr Naughton)
Can we move to a show cause letter for Lia?
[Emphasis added].
[81] Mr De Main’s report into the incident report was finalised on 1 December 2023. The
incident report was completed progressively over the period from 27 November 2023 until 1
December 2023 and relevantly states:78
Incident Rail Safety Description
[2025] FWC 500
22
During shunting in South Yard Port Kembla there was an uncontrolled movement of
wagons.
Wagons moved approximately 25meters before coming to a stand. When the wagons
were detached the brake pipe air was not drained due to the brake pipe being on the
dummy couple. When the locos detached the brakes were off and the movement
occurred.
Supervisor noticed the movement was able to drain the brake air to stop the movement.
Wagons rolled from 11rd and stopped fouling 10rd.
….
Investigations
Sequence of events:
During shunting in South Yard Port Kembla there was an uncontrolled movement of 20
wagons. Wagons consisted of 17 loaded and 3 empty steel wagons.
The Wagons moved approximately 25 meters before coming to a stand.
When the wagons were detached the brake pipe air was not drained at the point where
the wagons were split. The crew member who split the wagons instructed the person on
the other end of the detached wagons to open the brake pipe and drain the air. The tap
was opened but due to the brake pipe being connected to the dummy coupler the air was
not exhausted and the brakes stayed off.
When the locos detached the brakes were off on the wagons and the movement occurred.
The supervisor noticed the movement and was able to drain the brake air to stop the
movement. Whilst opening the air brake pipe tap the hose swung up and struck him in
the forearm. No injury occurred.
Wagons rolled from 11rd and stopped fouling 10rd.
Driver during the shunt movements followed procedure and applied 3 step protection
when required.
It is standard process to conduct the shunt like this due to the additional wagons to be
placed on the end of the wagons where the pipe should have been opened and drained.
Findings:
The driver did not make a full-service brake application before placing 3-step
protection.
[2025] FWC 500
23
The shunter who was at the locomotive end did not ensure the air brakes were applied
before disconnecting the wagons from the locos.
The crew member at the rear did not follow instructions from the other shunter and
ensure the brake pipe air is drained from the shunted wagons which left the wagons
in an unsafe condition by bottling the air causing the roll away.
Key Learnings:
Crew member performance managed in shunting.
Explore the possibility of drilling holes in the dummy coupler to avoid this sort of
incident in the future.
Review possibility of adding brake application to 3-Step protection procedure.
Management Methods:
Supervisor was able to make it to the wagons in time and remove the brake pipe from
the dummy coupler draining the Brake pipe air which applied the brakes.
[Emphasis added]
[82] Although Mr De Main does not have authority to determine or implement disciplinary
action, on 13 December 2023, Mr De Main added the following action to the incident report:79
Action:
Performance manage Lia and retrain prior to returning to work.
Comments:
Part of wider performance management of Lia.
Show Cause and Termination
[83] On 21 December 2023, Mr Berriman decided to issue a show cause letter to Ms Silva
after considering the following matters:80
• The statements provided by the train crew involved were aligned on the fact that Ms
Silva had bottled the air by failing to remove the air hose from the dummy coupler;
• That although the rollaway of the wagons could have been prevented if the train
brakes had been applied (and therefore Ms Silva was not solely responsible for the
rollaway) she:
o Was directly responsible because she had failed to drain the air correctly;
[2025] FWC 500
24
o Failed to save the wagons by applying the brakes when directed to do so by
Mr Sultan; and
o Nonetheless told Mr Sultan that she had applied the air brakes.
• The INX report/information which confirmed that the rollaway was caused by Ms
Silva bottling the air;
• That despite the INX report stating the level of risk was low, if Mr Allen had not
been able to stop the wagons, the wagons would have picked up speed and continued
travelling downhill towards a catch point to prevent them entering a live track. The
catch point would have caused the wagons to the derail causing significant property
damage;
• The risk of serious injury or death to workers that could have been struck by the
wagons as they rolled or were derailed;
• Ms Silva bottling the air during her initial assessment conducted on 31 October after
she been working as Third Person for over four months and had previously worked
in the industry;
• That Ms Silva stated on the night of the incident that it was not within her knowledge
that failing to remove the air hose from the dummy coupler meant that the air would
not release; and
• That Mr Allen suffered bruising to his arm when stopping the rollaway.
[84] The show cause letter relevantly stated:81
Dear Lia,
Opportunity to show cause why employment should not be terminated
Qube has now concluded its investigation into the allegations of misconduct made
against you. The purpose of this letter is to confirm the outcome of that investigation
and provide you with the opportunity to respond to it before any decisions are made
regarding your employment.
Investigation
As you know, Qube had serious concerns regarding your alleged conduct, being:
• You failed to follow the requirements of BlueScope Steel Port Kembla
Operations Work Instruction WI-611 specifically PCE 207 Shunting and
Marshalling in that you:
o Failed to correctly isolate and secure 20 wagons during shunting
operations
o Failed to drain the air correctly from 20 wagons (Bottled the Air)
[2025] FWC 500
25
o Failed to follow QUBE policies and procedures in relation to shunting
operations, were directly responsible for the rollaway of 20 wagons at
Port Kembla South Yard
• A Staff member was injured trying to stop these wagons entering the NSW Ports
network
As part of Qube’s formal investigation, we have now considered all information
currently in our possession, including statements from other witnesses etc. we also
consider your statement which we received on 26 November 2023.
Outcome of investigation
As a result of the investigation and the information currently in Qube’s position, Qube
has formed the allegations against you have been substantiated. Qube spilling review
is that your conduct constitutes misconduct inconsistent with Qube’s values integrity,
reliability, inclusion and zero harm and is such that Qube considers that it no longer
has the trust and confidence necessary for the continuation of your employment and that
your employment is no longer tenable.
Opportunity to respond
Before any final decisions are made, Qube wishes to for you with a further opportunity
to respond to our preliminary view that your employment should not be terminated
because of the substantiation of the allegations.
In this response you may wish to provide any further information or any mitigating
factors which you consider should preliminary view. Qube will consider any response
you provide before any decisions are made regarding your ongoing employment.
[85] On 5 January 2024, Ms Silva provided her response to the show cause letter. Ms Silva’s
response is set out in two parts:
(i) Events of Sunday 26 November 2023 at Qube Port Kembla South Yard; and
(ii) Show Cause Reply.
[86] Ms Silva’s Show Cause Reply states:82
SHOW CAUSE REPLY:
• On the night of the incident, not once was I told that I would be dropping the
air in either the phone call from the Shift Supervisor @ 0037 nor over the
2way.
• If I had, I would have told them then and not after, that that was not
something I was trained to do nor comfortable with doing. In my initial
training, we are explicitly told that whoever cuts the train, drops the air.
[2025] FWC 500
26
Even when we drop the tap at Cringila at the back of the rake, to make it
easier for WATCO to pick up the empty wagons from the back door end
(north end), the person who makes the initial cut (south end), drops the air
first then tells whomever is at the back, to drop the tap and tie up the last
few wagons. During my training and talking to others, never is the air
dropped at the back of the train AFTER the rake is cut off from locos at the
front, because, if the air is bottled from there, this could lead to these such
incidents.
• I did NOT bottle the air as I was not the one who made the cut. I do not
believe the shift supervisor made it clear to myself or the driver that for some
reason the air would be dropped from the back as I believe the driver would
have made a full application to ensure the rake did not move while the air
was bottled at the point of where the cut was being made. However, you
would have to confirm with the driver what he was told as I only know what
I was and WASN’T told.
• If I had done what the Shift Supervisor had expected and only made clear
AFTER the runaway, I would have been at the back of the rake of 20 wagons,
inside the 4-foot because the train came over with both taps on the last
wagon (an 80-foot beam wagon), were attached to their individual dummy
couplers. I am not only glad but absolutely sure that I did the correct thing
by not doing what the shift supervisor apparently expected. Because not only
would I have been behind a 20-wagon long rake with the air bottled at the
front where the cut had already been made BEFORE I was told to drop the
tap, ready to drop the air, I would have been well inside the 4-foot not only
trying to dislodge the dummy coupler from the hose of an 80-foot beam
wagon but then trying to hold the hose while the air was exhausted so it
didn’t fly up and hit me in the torso or face, when the 20-wagon rake started
to move back on me. Which again, not only could this have led to myself
being injured either mildly or severely but potentially could have killed me.
Even after the incident, the Driver, Sean told me that when I didn’t reply
immediately over the 2way radio, he thought the worst, that something had
indeed happened to me.
To answer the allegations in the show cause letter, I do not believe that I failed to follow
the requirements of BlueScope Steel Port Kembla Operations Work Instruction WI-611,
specifically PCE 207 Shunting and Marshalling.
PCE 207 clearly states in section 15.3 (attached at the end of the statement for clarity),
that the competent employee directing the detach movement is responsible for
exhausting the brake pipe air on the wagons to remain stationary PRIOR to instructing
the Driver to ease off. I was not the competent employee at the locomotive end of the
consist. I can only assume that that competent employee failed to complete this step (or
was told I would for some reason by the shift supervisor when I wasn’t), causing the air
to be bottled on the remaining wagons. I was only responsible for opening the brake
pipe tap at the rear, for any further shunt movements at the bottom of the yard and
applying sufficient parking brakes to the rake.
[2025] FWC 500
27
And please note that after the wagons were hauled back to their original location, the
brake pipe was drained from the locomotive end correctly when it was again detached.
If this had been done the first time, this incident would not have occurred.
I was also completely unaware of any injuries sustained on the night. I continued to
work with all 3 of the involved employees for the rest of my shift, no injuries were
reported at the time. I have since been made aware that the shift supervisor on duty is
the staff member who has claimed an injury. I can only say that no appearance or
mention of any injury to him was made on the night. In fact, this employee continued to
work the whole shift, then conducted the statements of all involved, even though he was
directly involved in the incident. It is my opinion that I was the employee placed at risk,
when I was (allegedly) asked to step directly in the path of an unsecured rake of wagons,
due to the failure to drain the brake pipe at the point of separation.
Lastly,
• I understand that someone needs to be held responsible for the incident, but am
at a loss as to why not only am I being blamed after the initial investigation but
from the get-go, immediately after the incident and shift. This is proven not only
by the fact that I was the only one stood down the next day, but, that I was the
ONLY one of 4 people totally involved in not only being on shift that night but
totally involved in the actual incident being drug tested and this was AFTER, I
and the others were all cleared to finish our shift that night. Usually in the event
of an incident, all employees on shift are drug tested even if they were not near
the incident yet ALL 4 of us on shift that night were involved in this incident yet
again, I was the only one tested and then stood down?
• To say that I not only find being held responsible for the incident before the
investigation was even commenced but to be possibly terminated at the
completion of the investigation, has totally confused and devastated me. I hope
that you can see from the above, that not only was I not responsible but that I
actually saved myself from being injured or even possibly killed which would
have been a major incident for QUBE, when all I did, was exactly what I was
told and doing what I wasn’t even told to do, would have resulted in a far worse
outcome/incident.
• Also, why a person involved in the incident and who claims to have been injured
in said incident, was left to be totally in charge of making contact with everyone
not only with staff off site that night, but with being in charge of taking our
statements and basically steering myself in what to say in the statement as this
appears only to serve them and keep them from taking any responsibility from
the initial incident to injuring themselves? Maybe a review of this procedure
needs to be investigated also.
I would just like to end with, that I categorically deny I was ever told that I would be
dropping the air from the BACK of the train either via phone or over the 2way.
[2025] FWC 500
28
And even if I had, the fact the air was bottled where the cut was made BEFORE I was
told to drop the tap (not the air), could have resulted in either injury or worse to myself
if I had been directly at the back of the rake trying to disengage one of the hoses from
the dummy coupler, then holding onto the hose as the air was exhausted, through
someone else’s direction and do not understand why I am the one (and only one) being
stood down, investigated and possibly terminated.
I hope that management reviews this statement with an open mind and without undue
prejudice or bias nor preferences and understands that no matter what my actions were
that night, I saved myself and QUBE from a more dreadful outcome if I had done what
someone else is saying they told me to do.
Lia Silva.
[87] Mr Berriman stated that he carefully considered Ms Silva’s Show Cause Reply but was
concerned with the following matters:83
• That Ms Silva did not take any responsibility for the incident and continued to state
that she was not at fault. Mr Berriman was concerned that Ms Silva did not
understand the importance of following directions from other Driver Assistants and
the seriousness of bottling the air;
• That Ms Silva stated she had been instructed to drop the tap after Mr O’Connor
Byrne was instructed to ease off, which contradicted the statements made by Ms
Silva, Mr Allan, Mr Sultan, and Mr O’Connor Byrne, following the incident;
• That Ms Silva stated that she was not told that she was dropping the air and that it
was not something that she was trained to do or comfortable with doing. Mr
Berriman stated that this surprised him as it was a routine task and Ms Silva had
undertaken assessments on 31 October 2023 and 14 November 2023; and
• That Ms Silva stated that what she had been asked to do put her in danger, when in
fact she had put herself and her colleagues in danger by bottling the air.
[88] Mr Berriman stated that he also took into consideration:
• Ms Silva’s length of service with Qube;
• Ms Silva’s age and length of service in the rail industry; and
• That he remained concerned that if Ms Silva was allowed to return to work, there
was a risk of a similar incident occurring in the future and that further training or
warning would not be sufficient to resolve that concern.84
[89] Mr Berriman stated that he discussed his concerns with Mr Naughton and Mr Rob Cole
(general manager of BlueScope), who both agreed that termination of employment was the
appropriate outcome.85
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[90] On 12 January 2024, Mr Naughton sent correspondence to Ms Silva informing her that
her employment was terminated. The letter of termination relevantly stated:86
Further to our recent correspondence, the purpose of this letter is to confirm that Qube
has decided to terminate your employment for misconduct effective from today, 12
January 2024.
As you know, Qube wrote to you on 21 December 2023 to ask you to respond to the
below allegation –
• You failed to follow the requirements of BlueScope Steel Port Kembla
Operations Work Instruction WI-611 specifically PCE 207 Shunting and
Marshalling in that you;
o Failed to correctly isolate and secure 20 wagons during shunting
operations;
o Failed to drain the air correctly from 20 wagons (Bottled the Air);
o Failed to follow QUBE Polices and Procedures in relation to shunting
operations Were directly responsible for the rollaway of 20 wagons at
Port Kembla South Yard.
• A Staff member was injured trying to stop these wagons entering the NSW Ports
network.
You provided a response to these allegations in writing on 05 January 2024.
We have now had the opportunity to consider your responses and unfortunately, Qube’s
view is that your employment is no longer tenable with us and that your conduct is
inconsistent with Qube’s values of Integrity, Reliability, Inclusion and Zero Harm.
While we appreciate your personal and financial circumstances as well as your tenure
with the business, Qube considers the employment relationship to be beyond repair due
to the nature of your conduct and the associated loss of trust and confidence that Qube
will have in you going forward cannot be restored. Accordingly, we have made the
difficult decision to terminate your employment.
We confirm that your employment will end with effect from today, 12 January 2024.
Under your industrial instrument, you are entitled to 1 weeks’ notice of termination
which will paid to you by Qube in lieu of you serving out your notice period.
[91] On 1 February 2024, Ms Silva made the Application.
Drop the tap / Drop the air – and from where?
[92] There was a significant dispute between the parties as to the terminology used in relation
to releasing the air from the braking system, where the air can be released from, and Qube’s
practice in releasing the air from the rear of a train or rake.
[2025] FWC 500
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Evidence of Ms Silva
[93] Ms Silva stated that during her employment with Qube, the terms ‘drop the tap’ and
‘drop the air’ were used as follows:
‘Drop the tap’ is a term used to advise Driver Assistants to open the brake pipe tap if
the tap is required to be in the open/dropped position after the air is dropped/exhausted;
‘Drop the air’ is a term used to advise Driver Assistants to exhaust compressed air from
the brake pipe by dropping the tap and disconnecting the air hose.87
[94] Ms Silva stated that the exhausting of air from the brake pipe always occurred at the
point of separation and that the tap is only dropped at the rear of a rake when locomotives will
reconnect from that end. Ms Silva stated that this occurs mostly in Cringila Yard and
occasionally within South Yard, and only after the air has been exhausted at the point of
separation.88
[95] Although Ms Silva gave evidence that there was a critical difference in the meaning of
the terminology, Ms Silva agreed that on the evening of 26 November 2023 she was required
to remove the air hoses from the dummy coupler and accepted responsibility for not ensuring
this was done, stating that on the evening of the incident it was dark and that she did not notice
or turn her mind to the idea that the dummy couplers were still connected.89
[96] Furthermore, in her evidence before the Commission, Ms Silva:
• Stated that the terminology used at Qube was universal and that it was terminology
that she was aware of prior to commencing employment with Qube,
notwithstanding that in her witness statement-in-reply she stated that she had a
different understanding of the terminology to Qube’s witnesses;90
• Agreed that she was trained on manually exhausting the air, that it could occur from
a point other than the point of separation, and that she had manually exhausted the
air between wagons during her employment with Qube;91
• Accepted that as part of her training she had observed the air being exhausted from
the rear of a train or rake;92
• Stated that she was not comfortable exhausting the air from the rear of a train or
rake and that it was safer to perform a mechanical separation;93
• Agreed that when exhausting the air there is a noticeable whoosh of air;94
• Agreed that it was important to comply with a direction to exhaust the air and that
if the air was not exhausted from the brake pipe, a rollaway could occur;95
[2025] FWC 500
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• Agreed that her witness statement, which stated the exhausting of the air always
occurs from the point of separation and that the tap is only dropped at the rear after
that occurs, was not accurate;96 and
• Disagreed that the action of dropping the tap was the same as dropping the air in
that dropping the tap did not require the air hose to be disconnected.97
Evidence of Kevin Pryor
[97] Despite inconsistencies between his witness statement and evidence he gave before the
Commission, Mr Pryor stated that ‘drop the tap’ means opening the tap and not exhausting the
air from the brakes, whereas ‘drop the air’ means to exhaust the air from the brakes.98
[98] Mr Pryor stated that exhausting the air should always occur at the point of separation,
but accepted that if done properly, the air can be exhausted from the rear of the train.99
[99] Mr Pryor agreed that if a Driver Assistant was instructed to ‘drop the air’ or ‘drop the
tap’ from the rear of the train, it involves the same process: opening the tap (brake pipe cock)
and removing the air hose from the dummy coupler.100
Evidence of Qube’s Witnesses
[100] Each of Qube’s witnesses stated that irrespective of the term used, they each have the
same meaning.
[101] Mr Berriman stated that the terms ‘drop the tap’ and ‘I’ve dropped the tap’ are industry
specific terms which are used by the train crew as follows:
‘Drop the tap’: exhaust the air from the braking system by holding the air hose carefully
away from them and opening the brake pipe clock until all air is exhausted;
‘I’ve dropped the tap’: the air has been exhausted from the braking system.101
[102] Mr Berriman also stated that ‘dropping the tap, ‘dropping the air’ or ‘drain the air’ each
have the same meaning which is to open a valve which releases air to the atmosphere.102
[103] Mr Allan stated that ‘drop the air’ and ‘drop the tap’ both have the same meaning which
is to exhaust the air and apply the brakes and can occur from the rear of the train.103
[104] Mr Sultan stated that ‘drop the tap’, ‘drop the air’, ‘drain the air’ and ‘exhaust the air’
each have the same meaning which is to exhaust the air and apply the brakes.104
[105] Mr O’Connor Byrne stated that ‘drop the tap’ means to expel the air and apply the brakes
and it is safe to do so at the rear of the train or the point of separation.105
[106] Mr Edwards Jnr stated that ‘drop the tap’, ‘open the tap’ and ‘drop the air’ all have the
same meaning – to exhaust the air from the air brakes.106 Mr Edwards Jnr also stated that the
air can be exhausted at any point along the train.107
[2025] FWC 500
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[107] Mr Gebbie stated that ‘drop the tap’, ‘drop the air’ and ‘drain the air’ all refer to draining
(or exhausting) the air from the air brakes. Mr Gebbie stated that if the air was exhausted from
the locomotive end of the train and the train crew required the tap to be opened at the other end
of the wagons, the instruction ‘drop the tap’ would not be given. Rather, the driver assistant at
the point of separation would say “drained the air on my end, open your tap”, or “drained the
air, it’s safe for you to open the tap”. Mr Gebbie stated that this notifies the other train crew
that they do not need to firmly hold the air hose or protect themselves against the exhaust of the
pressurised air.108
[108] Mr De Main stated the instruction ‘drop the tap’ has a clear and unambiguous meaning
in the rail industry and refers to exhausting the brake air.109
Shunting Procedure – Full Service Application of Brakes and Handbrakes
[109] Although Ms Silva accepts that she should have opened the tap and removed the air
hose from the dummy coupler, she otherwise denies that she was responsible for the incident
on 26 November 2023.
[110] Ms Silva has referred to the Shunting Procedure and Mr Berriman’s evidence that the
handbrakes were not applied prior to separation. Ms Silva also referred to the findings of Mr
De Main that Mr O’Connor Byrne did not make a full service application of the brakes, and
that Mr Sultan did not ensure the air brakes were applied before uncoupling the wagons from
the locomotives. Ms Silva submits that she was subjected to differential treatment.
Full Service Application of Brakes
[111] As set out earlier, clause 15.2 of the Shunting Procedure requires a full service
application of the train brakes to be applied when separating locomotives and/or wagons. A full
service application reduces the air pressure and applies the brakes to the locomotives and the
connected wagons.110
[112] There is no dispute that Mr O’Connor Byrne did not apply the full service application
on 26 November 2023. Mr O’Connor Byrne stated that the independent brakes on the three
locomotives were sufficient to hold the weight of the wagons but accepted if the full service
application and the handbrakes were applied prior to uncoupling, the rollaway may not have
occurred. However, Mr O’Connor Byrne stated that as Ms Silva bottled the air, there was still
the potential for the wagons to rollaway at some point.111
[113] Mr De Main stated that the full service application is the first step in preventing an
uncontrolled movement or rollaway and that the failure to make a full service application
contributed to the incident on 26 November 2023.112
[114] Mr Berriman agreed that Mr O’Connor Byrne did not adhere to the policy. Despite that,
he did not discipline Mr O’Connor Byrne.113
Handbrakes
[2025] FWC 500
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[115] Clause 15.3 of the Shunting Procedure provides that the competent employee is to
ensure that the air brakes are applied on the wagons being detached and that they have been
secured by applying sufficient handbrakes.
[116] In his evidence-in-chief, Mr Berriman stated that because of this incident, he is now
aware that some employees deviate from the Shunting Procedure by applying handbrakes after
the wagons have been separated, but within the holding time of the air brakes.114 Mr Berriman
also stated that although this is not Qube’s procedure and is not encouraged, if the air has been
exhausted from the wagons to be separated, it would be almost impossible for there to be a
rollaway. 115
[117] Under cross-examination, Mr Berriman:
• Agreed that applying handbrakes after separation was a breach of the Shunting
Procedure;116
• Stated that the purpose of applying the handbrakes under clause 15.3 of the Shunting
Procedure was a second mechanism to stop wagons from rolling;117
• Agreed that if handbrakes had been applied prior to the exhaustion of air, and the
exhaustion of air was not conducted properly, then the rollaway would not have
occurred, but the air would have remained bottled creating a dangerous
environment;118 and
• Disagreed that Mr Sultan, who was at the point of separation, was responsible for
ensuring the handbrakes were applied.119
[118] Mr De Main stated:
• That the handbrakes should be applied before separation;120 and
• That if the handbrakes had been applied prior to separation, “we probably would not
be here now” but observed that Ms Silva had bottled the air.121
[119] Mr Edwards Jnr stated:
• That the purpose of applying the handbrakes prior to exhausting the air or
uncoupling the wagons is an additional safety measure to prevent uncontrolled
movements;122 and
• That the handbrakes must be applied before separation.123
[120] Mr Allan stated that the handbrakes are to be applied before the tap is dropped.
However, as set out above, on 26 November 2023, Mr Allan instructed Ms Silva to “drop the
tap and tie down the rake from your end.124 In response to a question from me, Mr Allan stated
that he was not instructing Ms Silva to undertake the tasks in that order but was merely
informing Ms Silva of the tasks she was required to undertake.125
[2025] FWC 500
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[121] In his witness statement-in-chief, Mr Sultan describes the process for separating
locomotives and wagons at Port Kembla steelworks and states that the handbrakes are applied
after the tap is dropped and accepted that both he and Ms Silva were equally responsible for
securing the wagons on 26 November 2023.126 Under cross-examination, Mr Sultan:
• Agreed that a lead shunter is required to comply with the Shunting Procedure and
ensure that sufficient handbrakes have been applied;127
• Stated that the handbrakes can be applied after the air is exhausted;128
• Acknowledged that the handbrakes should be applied prior to the dropping of the
tap, but stated it is done both ways at Port Kembla steelworks;129
• Agreed that a driver assistant has some discretion in relation to the order in which
they undertake the steps set out in clause 15.3 of the Shunting Procedure;130
• Agreed that if the full service application and the handbrakes are applied prior to the
dropping of the tap, the wagons should not roll away;131 and
• Disagreed that he was responsible for applying the handbrakes or ensuring that the
handbrakes were applied, stating that Ms Silva was told to apply the handbrakes.132
Ensuring the air brakes are applied
[122] Clause 15.3 of the Shunting Procedure provides that the competent employee is to
ensure that the air brakes are applied on the wagons being detached and that they have been
secured by applying sufficient handbrakes.
[123] There is no dispute that a full service application of the brakes was not applied by Mr
O’Connor Byrne. The investigation found that Mr Sultan did not ensure that the air brakes were
applied to the wagons before uncoupling the wagons from the locomotives.
[124] Although Mr Sultan accepted that both he and Ms Silva were equally responsible for
securing the wagons,133 both he and Mr Berriman disagreed that he was, in any way, responsible
for ensuring the air brakes were applied on 26 November 2023. Mr Sultan stated that it was Ms
Silva’s responsibility, as she called the train in clear and red lighted the train.134
Observations on the Evidence
[125] I have observed and listened to each witness give evidence in these proceedings and
have carefully considered that evidence. As set out above, the parties are in dispute on a range
of factual matters which I must determine. In determining these matters, I have generally
preferred the evidence of the Respondent’s witnesses to Ms Silva. Ms Silva’s evidence was at
times inconsistent, evasive or unconvincing.
[126] Having said that, the following aspects of evidence given by the Respondent’s witnesses
was self-serving, unconvincing or unsatisfactory:
[2025] FWC 500
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• Mr Allan’s explanation for his instruction to Ms Silva to drop the tap and (then) tie
down the rake. I found this explanation unconvincing, and it is more likely that Mr
Allan was issuing the instructions in the usual order those tasks are performed at
Port Kembla;
• Mr Berriman’s evidence that applying handbrakes after the tap is dropped is a breach
of the Shunting Procedure, which is not encouraged, despite giving evidence that
Qube needs to be confident that its employee’s will comply with safety procedures;
• Mr Sultan’s evidence regarding his understanding of the Shunting Procedure in the
context of his responsibility as an experienced driver assistant and shift manager;
and
• Mr Gebbie’s email dated 4 March 2024 setting out his concerns regarding Ms
Silva’s performance.135 Despite holding serious concerns regarding Ms Silva’s
performance, Mr Gebbie did not particularise when those incidents were alleged to
have occurred and was unable to recall who he contemporaneously reported those
matters to, and it appears that there were never investigated. However, it is important
to note that unless all of those incidents occurred between 14 November 2023 and
26 November 2023, Ms Silva would have been shadowing other driver assistants,
and Mr Gebbie’s concerns do not specify whether any other driver assistants were
involved and how Ms Silva was responsible as a Third Person. Accordingly, I
consider this evidence to be unsatisfactory and have placed no weight on it.
[127] I found Mr O’Connor Byrne, Mr Edwards Jnr and Mr De Main to be the most
convincing and forthright witnesses. Mr O’Connor Byrne and Mr De Main readily made
concessions against their interests on matters in relation to the full service application of the
brakes and the drug and alcohol testing of the train crew. Mr Edwards Jnr gave evidence that
was clear, unbroken and credible on all points.
Findings
[128] In addition to the factual matters and findings set out above, I make the following factual
findings:
(i) Ms Silva was provided with a copy of the Shunting Procedure during her employment.
Within the first week of her employment, Ms Silva completed Qube’s Shunting and
Marshalling Briefing Assessment and was assessed as competent. I do not see how Ms
Silva could have completed that assessment without having been provided with a copy,
or access to a copy, of the Shunting Procedure. Ms Silva also signed her Shunting
Assessment on 14 November 2023, acknowledging that she had been provided with a
copy of, and understood, the Shunting Procedure. Her evidence that she signed that
document in the knowledge that she had not been provided with a copy is unconvincing;
(ii) The Shunting Procedure does not prevent more than one employee being involved and
undertaking different tasks in a shunt movement, including vehicle and hose separation,
provided each employee is a competent employee;
[2025] FWC 500
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(iii) The Shunting Procedure clearly contemplates the manual release of air from the train
brake system and sets out the steps for performing that task;136
(iv) Ms Silva was trained in, and knew how to perform both a mechanical and manual release
of air from the train brake system, and had:
i. Performed manual releasing of the air from points other than between the
locomotive and the first wagon during her employment; and
ii. Observed the manual releasing of the air from the rear of a train/rake;
(v) The term ‘drop the tap’ as used in Cringila Yard and South Yard is synonymous with
‘drop the air’, ‘drain the air’ and ‘exhaust the air’ and means to exhaust the air from the
train brake system.
(vi) The actions involved when following an instruction to ‘drop the tap’ or ‘drop the air’
are the same, can be actioned at any point along the train, and when conducted at the
rear of the train, require removing the hose from the dummy coupler;
(vii) Ms Silva was familiar with the term ‘drop the tap’ and knew that ‘drop the tap’ refers
to exhausting the air and that the air can be exhausted at any point along the train. In
relation to this issue, Ms Silva gave inconsistent evidence regarding her knowledge and
the use of the term ‘drop the tap’. She has said that the terminology used by Qube
employees was universal within the industry, and even used ‘drop the tap’ herself when
referring to exhausting the air in an assessment but has subsequently attempted to assign
different meanings to the terms. Importantly both Ms Silva and Mr Pryor stated that
whether dropping the tap or dropping the air, a hose connected to a dummy coupler must
be removed. The removal of the hose from the dummy coupler will allow the release of
air into the atmosphere and apply the brakes;
(viii) Ms Silva failed to exhaust the air as required by the Shunting Procedure resulting in the
air being bottled and the brakes not being applied which contributed to the rollaway on
26 November 2023;
(ix) Ms Silva informed other members of the train crew that she had ‘dropped the tap’
(exhausted the air) and therefore applied the brakes when that was not the case, and the
other members of the train crew relied on that information;
(x) Mr O’Connor Byrne failed to apply a full service application of the brakes as required
by the Shunting Policy and that contributed to the rollaway on 26 November 2023;
(xi) That clause 15.3 of the Shunting Procedure requires the competent employee (driver
assistant) to ensure that the air brakes are applied on the wagons being detached and that
they have been secured by applying sufficient handbrakes before dropping the tap,
uncoupling the wagons, and instructing the driver to ease off. On this issue, I reject Mr
Sultan’s evidence that an employee has discretion to determine the order in which they
may perform a separation. The Shunting Procedure is clear that the air brakes and
handbrakes must be applied prior to dropping the tap, uncoupling, and easing off; and
[2025] FWC 500
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(xii) That Mr Sultan failed to ensure that both the full service application of the brakes and
the handbrakes had been applied before he uncoupled the wagons, instructed Ms Silva
to drop the tap, and instructed Mr O’Connor Byrne to ease off, and that failure
contributed to the rollaway on 26 November 2023. Despite Qube’s position that the lead
shunter is not in charge, the reality was that Mr Sultan was ‘calling the shots.’ On any
version of the communications between the train crew, there was no request,
acknowledgement, or confirmation as to whether a full service application had been
made by Mr O’Connor Byrne. Mr Sultan’s attempt to shift responsibility to Ms Silva
ignores the fact that he was the driver assistant performing the separation and he was at
least equally, if not solely, responsible for ensuring the full service application had been
made before he (as the competent employee performing the separation) uncoupled the
wagons and instructed Mr O’Connor Byrne to ease off.
In relation to the handbrakes, even if Ms Silva was responsible for applying the
handbrakes, Mr Sultan was responsible for ensuring the handbrakes were applied prior
uncoupling the wagons, instructing Ms Silva to drop the tap, and instructing Mr
O’Connor Byrne to ease off. As Mr Sultan stated, the time between Ms Silva calling the
train in clear and his instruction to Mr O’Connor Byrne to ease off was a matter of
seconds. Mr Sultan must have known that sufficient handbrakes could not have been
applied within that time. I also consider Mr Berriman’s response to discovering that
handbrakes were not being applied until after separation was an attempt to dilute the
responsibility of Mr Sultan. Even if (contrary to the Shunting Procedure) the handbrakes
could be applied after separation and within the permitted holding time, that is beside
the point. As Mr Berriman and Mr Edwards Jnr both stated, the application of the
handbrakes, along with the full service application of the brakes, are additional safety
mechanisms to prevent what occurred on 26 November 2023 – that is uncontrolled
movements of wagons.
[129] In light of my findings, I do not consider it necessary to determine whether Ms Silva
had performed the task of dropping the tap from the rear of the train at Cringila on the evening
of 25 November 2023, nor do I consider it necessary to determine whether there was a toolbox
meeting at the beginning of night shift.
Has the Applicant been dismissed?
[130] A threshold issue to determine is whether the Applicant has been dismissed from their
employment.
[131] Section 386(1) of the FW Act provides that the Applicant has been dismissed if:
(a) the Applicant’s employment with the Respondent has been terminated on the
Respondent’s initiative; or
(b) the Applicant has resigned from their employment but was forced to do so because
of conduct, or a course of conduct, engaged in by the Respondent.
[2025] FWC 500
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[132] Section 386(2) of the FW Act sets out circumstances where an employee has not been
dismissed, none of which are presently relevant.
[133] There was no dispute, and I find that the Applicant’s employment with the Respondent
was terminated at the initiative of the Respondent.
[134] I am therefore satisfied that the Applicant has been dismissed within the meaning of
s.385 of the FW Act.
Initial matters
[135] Section 396 of the FW Act requires the Commission to decide four initial matters before
considering the merits of the application.
[136] There is no dispute between the parties, and I am satisfied on the evidence that:
(a) the application was made within the period required in s.394(2);
(b) the Applicant is a person protected from unfair dismissal;
(c) the Small Business Fair Dismissal Code did not apply to the Applicant’s dismissal;
and
(d) the Applicant’s dismissal was not a case of genuine redundancy.
Was the dismissal harsh, unjust or unreasonable?
[137] Section 387 of the FW Act provides that in considering whether it is satisfied that a
dismissal was harsh, unjust or unreasonable, the Commission must take into account:
(a) whether there was a valid reason for the dismissal related to the person’s capacity or
conduct (including its effect on the safety and welfare of other employees); and
(b) whether the person was notified of that reason; and
(c) whether the person was given an opportunity to respond to any reason related to the
capacity or conduct of the person; and
(d) any unreasonable refusal by the employer to allow the person to have a support
person present to assist at any discussions relating to dismissal; and
(e) if the dismissal related to unsatisfactory performance by the person – whether the
person had been warned about that unsatisfactory performance before the dismissal;
and
(f) the degree to which the size of the employer’s enterprise would be likely to impact
on the procedures followed in effecting the dismissal; and
[2025] FWC 500
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(g) the degree to which the absence of dedicated human resource management
specialists or expertise in the enterprise would be likely to impact on the procedures
followed in effecting the dismissal; and
(h) any other matters that the FWC considers relevant.
[138] I am required to consider each of these criteria, to the extent they are relevant to the
factual circumstances before me.137
[139] I set out my consideration of each below.
Was there a valid reason for the dismissal related to the Applicant’s capacity or conduct?
[140] In order for there to be a valid reason, the reason for the dismissal should be “sound,
defensible or well founded”138 and should not be “capricious, fanciful, spiteful or
prejudiced.”139 However, the Commission will not stand in the shoes of the employer and
determine what the Commission would do if it was in the position of the employer.140
[141] Where a dismissal relates to an employee’s conduct, the Commission must be satisfied
that the conduct occurred and justified termination.141 “The question of whether the alleged
conduct took place and what it involved is to be determined by the Commission on the basis of
the evidence in the proceedings before it. The test is not whether the employer believed, on
reasonable grounds after sufficient enquiry, that the employee was guilty of the conduct which
resulted in termination.”142
[142] Furthermore, and as a Full Bench of the Commission has said “[a] failure to comply
with a lawful and reasonable policy is a breach of the fundamental term of the contract of
employment that obliges employees to comply with the lawful and reasonable directions of the
employer. A substantial and wilful breach of a policy will often, if not usually, constitute a valid
reason for dismissal.”143
[143] A serious breach of a workplace health and safety policy or an incident where an
employee places health and safety at risk, particularly in a safety critical industry such as the
rail industry, will generally constitute a valid reason for dismissal.
[144] In Macklyn v G&S Engineering Services Pty Ltd,144 Deputy President Asbury (as the
Vice President then was) stated:
[66] A serious breach of a workplace health and safety policy or an incident where an
employee places health and safety at risk, will generally constitute a valid reason for
dismissal. This is particularly so when the breach is wilful or reckless and is committed
in circumstances where the employee is aware of the employer’s policy and the risks
associated with his or her conduct. In my view the Commission should not lightly
interfere with the right of an employer to establish, maintain and enforce workplace
health and safety policies, through the use of appropriate disciplinary processes.
[67] Reasons for dismissal related to conduct, may encompass more than just the
conduct itself. Those reasons may also include perceptions about that conduct on the
[2025] FWC 500
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part of the employer or conclusions about past or future conduct that the employer has
drawn. In the present case, it is clear from the evidence of Mr Balsillie that in addition
to the tagging of a shackle, the reasons for the dismissal included a belief that Mr
Macklyn had tagged an additional shackle; a concern that he may have tagged other
equipment; and a view that he could not be trusted in future.
[145] In Singh v Sydney Trains,145 Deputy President Sams stated:
[327] In my view, the conduct in question need not necessarily be wilful, deliberate or
reckless to constitute a valid reason for dismissal. Conduct which is negligent,
accidental, inadvertent or careless, particularly in the rail industry, can have disastrous,
life-threatening consequences. Adherence to safe working policies and practices,
particularly where persons are specifically trained to be aware of ever present dangers,
is a cardinal principle for any workplace, but even more so in the rail industry where the
risk to the safety of employees and the public is obviously so much more acute. It
involves fast moving trains and potentially dangerous infrastructure. Employees are
commonly working in high risk track environments as a daily feature of the working
environment. Such conduct need not be repeated behaviour, but may involve a single
instance of conduct which threatens the safety of employees or others. I also agree
with Asbury DP that the Commission would not lightly interfere in the decision of an
employer to dismiss an employee in such circumstances.
[146] The kind of conduct that is relevant need not be wilful, malicious or intentional, but
conduct that can imperil or put other employees in the workplace in jeopardy.146
[147] In Hanley v Stramit Corporation Pty Limited,147 Senior Deputy President Richards
stated:
[78] A failure by an employee to give effect to safety training instances invokes, as in
this case, a valid reason under s.387 of the Act. An employee who after reasonable
training does not adopt the behavioural cues necessary to achieve an employer’s
reasonable safety expectations in a dangerous workplace, is a risk to him or herself, to
others, and has acted to cause a loss of trust in the employment relationship. There is no
argument here, I add, that the employer has been inconsistent in the application of its
safety rules or otherwise given confusing or contradictory signals to employees about
its expectations in this same regard.
[148] Turning to the circumstances of this matter, I have found that Ms Silva’s conduct on 26
November 2023 was contrary to the Shunting Procedure. Ms Silva was instructed to exhaust
the air in order to apply the brakes and failed to do so correctly, despite having been trained on
that procedure over a period of six months. The effect of this was that the brakes were not
applied to the wagons. Ms Silva communicated that she had dropped the tap (applied the brakes)
to the other members of the train crew who relied on that information. Ms Silva’s conduct
contributed to the rollaway which was a serious safety incident that placed the health and safety
of herself and other workers at risk.
[2025] FWC 500
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[149] Furthermore, the incident occurred only 26 days after Ms Silva had failed a shunting
assessment because she forgot to drop the tap, and only 12 days after Ms Silva was assessed as
competent. 148
[150] Ms Silva submitted that there could not be a valid reason for dismissal as she was the
most junior member of the train crew and was not the lead shunter, the competent employee (as
defined in the Shunting Procedure), or responsible for exhausting the air. Ms Silva also
submitted that holding her responsible for procedural deficiencies that were beyond the scope
of her responsibilities within the shunting process is not sound or defensible.
[151] I do not accept those submissions. Ms Silva was assessed as a competent employee on
14 November 2023 and was given a clear instruction to exhaust the air by dropping the tap on
the night of the incident. While Ms Silva may have held a general dislike for manually releasing
the air, she was trained in and assessed as competent to undertake vehicle and hose separation
in accordance with clause 15 of the Shunting Procedure.
[152] Qube submitted it had a valid reason to dismiss Ms Silva by reference to six matters,149
although some of those matters are more related to arguments against reinstatement. However,
I accept Qube’s submission that Ms Silva’s conduct on 26 November 2023, which was contrary
to the Shunting Procedure, was a valid reason for her dismissal. I also accept Qube’s submission
that the resultant loss of trust and confidence in Ms Silva was a valid reason for her dismissal.
[153] The finding of a valid reason weighs in favour that the dismissal was not harsh, unjust,
or unreasonable.
Was the Applicant notified of the valid reason?
[154] Proper consideration of s.387(b) requires a finding to be made as to whether the
applicant “was notified of that reason”. Contextually, the reference to “that reason” is the valid
reason found to exist under s.387(a).150
[155] Ms Silva was notified of the reason for her dismissal in the show cause letter dated 21
December 2023 and the letter of termination dated 12 January 2024.
Was the Applicant given an opportunity to respond to any valid reason related to their
capacity or conduct?
[156] Ms Silva was given an opportunity to respond, and did respond, to the reason for her
dismissal.
Did the Respondent unreasonably refuse to allow the Applicant to have a support
person present to assist at discussions relating to the dismissal?
[157] Qube did not refuse to allow Ms Silva to have a support person. This factor weighs
neutrally in my consideration.
Was the Applicant warned about unsatisfactory performance before the dismissal?
[2025] FWC 500
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[158] As the dismissal did not relate to unsatisfactory performance, this factor is not relevant
to the present circumstances. This factor weighs neutrally in my consideration.
To what degree would the size of the Respondent’s enterprise be likely to impact on the
procedures followed in effecting the dismissal?
[159] Ms Silva submitted that this factor should weigh in favour of a finding that her dismissal
was harsh, unjust or unreasonable on the basis of Mr Allan’s involvement in taking her
statement. Based on my findings set out at paragraphs [62]-[65] above, I do not accept that
submission.
[160] Ms Silva also submitted that this factor should weigh in her favour because she was
subjected to differential treatment. I deal with the issue of differential treatment under s.387(h).
[161] Having dealt with the two matters raised by Ms Silva, I otherwise find that the size of
the Respondent’s enterprise had no impact on the procedures followed in effecting the
dismissal. This factor weighs neutrally in my consideration.
To what degree would the absence of dedicated human resource management specialists
or expertise in the Respondent’s enterprise be likely to impact on the procedures
followed in effecting the dismissal?
[162] It is not in dispute, and I find that the Respondent’s enterprise did not lack dedicated
human resource management specialists and expertise. This factor weighs neutrally in my
consideration.
What other matters are relevant?
[163] Section 387(h) requires the Commission to take into account any other matters that the
Commission considers relevant.
[164] There are two matters which I consider to be relevant to the question of whether the
Applicant’s dismissal was harsh, unjust or unreasonable: length of service/age and differential
treatment.
Length of service/age
[165] I have taken into account Ms Silva’s length of service with Qube, her length of service
within the industry and her age.151 However, in all the circumstances, I do not consider that
these matters support a finding that Ms Silva’s dismissal was harsh, unjust or unreasonable.
Differential Treatment
[166] Ms Silva submits that she was subjected to differential treatment compared to Mr
O’Connor Byrne and Mr Sultan.
[2025] FWC 500
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[167] In John Sexton v Pacific National (ACT) Pty Ltd152 (Sexton), Vice President Lawler
dealt with the question of differential outcomes in unfair dismissal cases as follows153:
In my opinion the Commission should approach with caution claims of differential
treatment in other cases advanced as a basis for supporting a finding that a termination
was harsh, unjust or unreasonable within the meaning of s.170CE(1) or in determining
whether there has been a "fair go all round" within the meaning of s.170CA(2). In
particular, it is important that the Commission be satisfied that cases which are advanced
as comparable cases in which there was no termination are in truth properly comparable:
the Commission must ensure that it is comparing "apples with apples". There must be
sufficient evidence of the circumstances of the allegedly comparable cases to enable a
proper comparison to be made. Obviously, where, as in National Jet Systems, there is
differential treatment between persons involved in the same incident the Commission
can more readily conclude that the cases are properly comparable. However, even then
the Commission must approach the matter with caution. Specifically, the Commission
must be conscious that there may be considerations subjective to the circumstances of
an individual that caused an employer to take a more lenient approach in an allegedly
comparable case. For example, a worker guilty of particular misconduct justifying
termination might be shown leniency because of extreme need or stress arising from the
serious illness of a close dependent. Another worker guilty of the same misconduct
could not necessarily rely upon the leniency shown to the first worker as a basis for
demonstrating that his or her termination was harsh, unjust or unreasonable. Many other
examples could be constructed.
[168] In Darvell v Australian Postal Corporation,154 the Full Bench endorsed the approach in
Sexton stating:
[21] The issue of differential treatment of employees in respect of termination of
employment was considered by Vice President Lawler in Sexton v Pacific National
(ACT) Pty Ltd. 6 In Sexton’s case, his Honour said:
“[33] It is settled that the differential treatment of comparable cases can be a
relevant matter under s.170CG(3)(e) to consider in determining whether a
termination has been harsh, unjust or unreasonable …
[36] In my opinion the Commission should approach with caution claims of
differential treatment in other cases advanced as a basis for supporting a finding
that a termination was harsh, unjust or unreasonable within the meaning of
s.170CE(1) or in determining whether there has been a ‘fair go all round’ within
the meaning of s.170CA(2). In particular, it is important that the Commission be
satisfied that cases which are advanced as comparable cases in which there was
no termination are in truth properly comparable: the Commission must ensure
that it is comparing ‘apples with apples’. There must be sufficient evidence of
the circumstances of the allegedly comparable cases to enable a proper
comparison to be made.”
[22] Section 170CG(3)(e) of the Workplace Relations Act 1996 (Cth) was relevantly
similar to s.387(h) of the FW Act.
https://www.fwc.gov.au/document-search/view/1/aHR0cHM6Ly9zYXNyY2RhdGFwcmRhdWVhYS5ibG9iLmNvcmUud2luZG93cy5uZXQvZGVjaXNpb25zL0RydXBhbDctb2xkLWRlY2lzaW9ucy1kZWNpc2lvbnNzaWduZWQvMjAxMC8yMDEwLzIwMTBmd2FmYjQwODIuaHRt0?sid=&q=darvell#P109_10103
[2025] FWC 500
44
[23] Similarly, in Daly v Bendigo Health Care Group, Senior Deputy President
Kaufman said:
“[62] I am troubled by the apparent disparity in the treatment of Mrs Daly and
the other nurses concerned. However, on balance I have concluded that this
factor does not render the otherwise justified termination of her employment into
one which is harsh, unjust or unreasonable. There was no evidence led as to why
the other three nurses were treated differently to Mrs Daly. The fact that none of
them was sacked does not of itself render the treatment of Mrs Daly unjust.
Although differential treatment of employees can render a termination of
employment, harsh, unjust or unreasonable, that is not necessarily the case. I
agree with Lawler VP’s observation in Sexton that ‘there must be sufficient
evidence of the circumstances of the allegedly comparable cases to enable a
proper comparison to be made.’ There is not, in this case, sufficient evidence to
enable a proper comparison to be made. Having regard to Mrs Daly’s years of
experience, her direct involvement with the patient to a greater extent than that
of the other nurses and her refusal to acknowledge that she had acted
inappropriately, I am not prepared to find that because the employment of the
other nurses involved was not terminated, Mrs Daly’s termination of
employment was harsh, unjust or unreasonable.” [Footnotes omitted]
[24] We respectfully concur with their Honours.
[169] Where the Commission is considering the issue of differential treatment, it must do so
carefully and with caution. In coming to any conclusion, the Commission must be conscious of
any subjective considerations that may have led to the employer taking a different (or more
lenient) approach.
[170] In this matter, I have found that the actions of Ms Silva, Mr O’Connor Byrne, and Mr
Sultan were in breach of the Shunting Procedure, and each contributed to the rollaway which
was consistent with the findings of the investigation. Yet, notwithstanding the findings of the
investigation, or the discovery by Mr Berriman that some employees (such as Mr Sultan) were
deviating from (breaching) the Shunting Procedure by separating wagons before the handbrakes
(an additional safety mechanism to prevent a rollaway) had been applied, neither Mr O’Connor
Byrne nor Mr Sultan were subjected to any disciplinary action.
[171] On becoming aware that other breaches of the Shunting Procedure, that had the effect
of removing the additional safety mechanisms to prevent rollaways, Mr Berriman stated that
those actions are not encouraged. In the context of the safety critical industry in which Qube
operates, and his own evidence as to the purpose of applying the handbrakes prior to separating
wagons, Mr Berriman’s response beggars belief. One would have thought that on becoming
aware of that practice and in the context of the events of 26 November 2023, Mr Berriman
would have been jumping up and down on any deviation of the Shunting Procedure that had
the potential to put the health and safety of workers at risk, rather than simply saying it is not
encouraged. As I stated earlier, I consider that response was an attempt to dilute Mr Sultan’s
responsibility and it supports a view that there was differential treatment.
[2025] FWC 500
45
[172] Qube submitted that there were subjective considerations that distinguish Ms Silva’s
conduct from that of Mr O’Connor Byrne and Mr Sultan and pointed to the matters set out at
paragraphs [87] and [88] above. In particular, Qube points to Ms Silva’s lack of remorse, short
period of service between the shunting assessments and the incident, and that Ms Silva bottled
the air.
[173] I have carefully considered these matters, and I am of the view that each member of the
train crew was required to comply with the Shunting Procedure and each of their respective
actions occurred in the same shunting movement and contributed to the rollaway. I consider
comparing the treatment of Ms Silva to that of Mr O’Connor Byrne and Mr Sultan is an ‘apples
with apples’ comparison and that Ms Silva was subjected to differential treatment. This weighs
in favour that Ms Silva’s dismissal was harsh, unjust or unreasonable.
Is the Commission satisfied that the dismissal of the Applicant was harsh, unjust or
unreasonable?
[174] I have made findings in relation to each matter specified in section 387 as relevant. I
must consider and give due weight to each as a fundamental element in determining whether
the termination was harsh, unjust or unreasonable.155
[175] Having considered each of the matters specified in section 387 of the FW Act, I am not
satisfied that the dismissal of Ms Silva was harsh, unjust or unreasonable.
[176] I have found that Qube had a valid reason for the Ms Silva’s dismissal and the dismissal
was procedurally fair. The only factor pointing towards a finding that the dismissal was unfair
was the differential treatment of Ms Silva as compared to Mr O’Connor Byrne and Mr Sultan.
[177] However, in considering whether Ms Silva’s dismissal was harsh, unjust or
unreasonable, I do not consider any that harshness or unfairness arising from the differential
treatment outweighs the seriousness of her conduct in performing what is a routine task so soon
after she was assessed as competent on 14 November 2023, having failed an earlier assessment
on 31 October 2023 for the same reason.
[178] In coming to this decision, I have taken into account all of the evidence and
submissions of the parties. I have also had regard to the object stated at s.381(2) of the FW Act
to ensure that a “fair go all round” is accorded.
Remedy
[179] Ms Silva sought to be reinstated to her former position or, in lieu of reinstatement, an
order that Qube pay her an amount of compensation. While I have found that Ms Silva was not
unfairly dismissed, if in the alternative I had found that Ms Silva was unfairly dismissed, I
would have declined to order any remedy for the same reasons as set out in paragraphs [176]
and [177] above.
[180] If, in the further alternative, I was considering the issue of remedy, I provide the
following brief comments about reinstatement and compensation. First, I consider it would be
inappropriate to reinstate Ms Silva having regard to her conduct on 26 November 2023, her
[2025] FWC 500
46
evidence in these proceedings, and Qube’s concerns regarding the risk of a similar incident
occurring in the future. Relevant to this matter is Ms Silva’s evidence regarding working in the
dark on night shift and that it was common for her to forget to take a torch or headlight and if
she could not see what she was doing, she would just do her best.156 This is consistent with her
evidence in her statement-in-reply that on the night of the incident, it was dark and she did not
notice, or turn her mind to, the idea that the dummy couplers were still connected.157 That
evidence rules out any confidence that the Commission or Qube could have in Ms Silva to
perform her duties safely and diligently if reinstated.
[181] Second, if an order for compensation was being considered, then the anticipated period
of employment would be at the lower end of the range having regard to Ms Silva’s conduct
occurring only 12 days after being assessed as competent, and 26 days after failing an
assessment for the same conduct. That, combined with the mandatory reduction under s.392(3)
of the FW Act, would result in the amount of any order for compensation being marginal at
best.
Conclusion and Disposition
[182] Not being satisfied that the dismissal was harsh, unjust or unreasonable, I am not
satisfied that the Applicant was unfairly dismissed within the meaning of section 385 of the FW
Act.
[183] The Application is dismissed. An Order to that effect will be issued with this decision.
[184] I wish to make one final comment. In light of my findings, Qube may wish to revisit
whether any disciplinary action should be taken against Mr O’Connor Byrne and Mr Sultan in
relation to the incident.
COMMISSIONER
Appearances:
Ms S Mbele of the Australian Rail, Tram and Bus Industry Union for the Applicant.
Ms C Bembrick of counsel, and Mr J Allen, solicitor for the Respondent.
Hearing details:
Sydney:
2024.
14 and 15 May.
E THE FAIR WORK! THE SEAL NOISSINY
[2025] FWC 500
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Printed by authority of the Commonwealth Government Printer
PR784524
1 Form F2 Application; Transcript at PN2918-PN2919.
2 Exhibit R1 at [5], [10].
3 Exhibit R1 at [13], [19] and [20]; Exhibit R8 at [4].
4 Exhibit R1 at [14]
5 Exhibit R1 at [13], [15].
6 Exhibit R1 at [14], [37].
7 Exhibit R1 at [12], [16] and [17]; Exhibit R3 at [13]; Exhibit R8 at [8].
8 Exhibit R1 at [18], Annexure JB1.
9 Exhibit R1 at [18], Annexure JB1.
10 Exhibit R1 at [34].
11 Exhibit R1 at [34].
12 Exhibit R3 at [19], [45]; Transcript at PN1941.
13 Exhibit R1, Annexure JB1 (at clause 15); Exhibit R7 at [6].
14 Exhibit R1 at [39]; Transcript PN335-PN337.
15 Exhibit A2, Annexure LS2 (Hearing Book at p.56); Exhibit R1 at [40]. Transcript at PN337.
16 Exhibit A2, Annexure LS2 (Hearing Book at p.58); Exhibit R1 at [40]-[41]; Transcript at PN959, PN976-PN978, PN1669-
PN1674.
17 Exhibit R1, Annexure JB1.
18 Exhibit A2 at [6]; Exhibit R1 at [23]-[25], [42]-[45], Annexures JB2-JB3, JB9-JB10.
19 Exhibit R1 at [42], Annexure JB9 (Clause 7.1).
20 Exhibit R1 at [28]-[29]; Exhibit R3 at [14]; Exhibit R8 at [9].
21 Exhibit R1 at [45], Annexures JB11-JB16.
22 Transcript at PN794, PN847-PN858, PN989.
23 Exhibit R4 at [2]-[5].
24 Exhibit R1 at [49]-[50], Annexure JB18; Exhibit R4 at [6], Annexure JE1.
25 Transcript at PN769.
26 Transcript at PN741-PN788.
27 Transcript at PN1927-PN1929.
28 Exhibit A2 at [9]; Exhibit R1 at [51], Annexure JB19; Exhibit R4 at [8], Annexure JE2.
29 Although employed as a Shift Manager, Mr Sultan was rostered for an extra shift as a Driver Assistant on 25 November 2023
night shift.
30 Exhibit A1 at [22]; Exhibit A2 at [13]; Exhibit R3 at [21]; Exhibit R8 at [25]; Transcript at PN1205-PN1212, PN 1304,
PN1800.
31 Exhibit R3 at [21].
32 Exhibit A1 at [22]; Exhibit A2 at [13]; Exhibit R3 at [23]; Exhibit R6 at [14]; Exhibit R8 at [25]-[28].
33 Exhibit A2 at [24]-[25], Annexure LS2; Exhibit A3 at [18]; Exhibit R3 at [24]-[32], [40], Annexure CA4; Exhibit R6 at [16];
Exhibit R8 at [29]-[38]; Transcript at PN1150-PN1158, PN1271-PN1306, PN1348, PN1394-PN1395, PN1754-PN1771,
PN2367, PN2408-PN2426, PN2445, PN2770-PN2773, PN2768, PN2825.
34 Exhibit A2, Annexure LS2; Exhibit R3 at [32]; Exhibit R8 at [44].
35 Exhibit A2 at [24]-[25], [34], [37], Annexure LS2; Transcript at PN1380, PN1384-PN1385, PN1387, PN1394.
[2025] FWC 500
48
36 Exhibit R8 at [32], [48d].
37 Exhibit R3 at [37], Annexure CA4
38 Exhibit R3 at [26], [37], [45], Annexure CA4; Exhibit R6 at [16]; Exhibit R8 at [32].
39 Exhibit A2, Annexure LS2; Transcript at PN655-PN709, PN1357-PN1370.
40 Transcript at PN666, PN696, PN709, PN1359, PN1370.
41 Exhibit A3 at [19]; Exhibit R3 at [45], Transcript at PN485-PN486.
42 Exhibit R3, Annexure CA4.
43 Exhibit A2 at [32]-[33], Annexure LS2; Transcript at PN1385, PN1394, PN1824-PN1825; PN2433, PN2439, PN2442-
PN2443.
44 Exhibit A2, Annexure LS2; Exhibit R8 at [40].
45 Exhibit R6 at [18]-[19].
46 Exhibit A2, Annexure LS2.
47 Transcript at PN1345-PN1346.
48 Exhibit R3 at [33]; Exhibit R5 at [15].
49 Exhibit A2 at [11], Annexure LS2.
50 Exhibit R3 at [34], Annexure CA3; Exhibit R5 at [16]-[17].
51 Exhibit R5 at [17], Transcript at PN2152-PN2153, PN2158-PN2159.
52 Exhibit R3 at [35].
53 Exhibit A2 at [12]-[13], Annexure LS2; Exhibit R3 at [36]; Exhibit R6 at [20]; Exhibit R8 at [45].
54 Exhibit R3 at [37].
55 Exhibit R8 at [46].
56 Exhibit R8 at [47]-[48], Annexure OS1.
57 Exhibit R6 at [20], Annexure SB1.
58 Exhibit A2, Annexure LS2.
59 Exhibit A2, Annexure LS2; Transcript at PN655-PN709, PN1357-PN1370.
60 Exhibit R3 at [37]-[39].
61 Transcript at PN1360-PN1361.
62 Transcript at PN1352-PN1356.
63 Exhibit R3 at [40], Annexure CA4.
64 Exhibit R2 at [52], Annexure JB20; Exhibit R3 at [40]-[41]; Exhibit R5 at [18], Annexure RDM4.
65 Exhibit R1 at [54].
66 Exhibit R1 at [55].
67 Exhibit R1 at [56], Annexure JB22.
68 Exhibit R1 at [57]-[59], Annexures JB23, JB24.
69 Exhibit LS2 at [15], Annexure LS2.
70 Exhibit R1 at [60]-[62].
71 Exhibit R5 at [19], [21]-[22], Annexure RDM2 (Occurrence 5).
72 Exhibit R5 at [24].
73 Ibid.
74 Exhibit R5 at [25].
75 Exhibit R1 at [62], Annexure JB25; Exhibit R5 at [26], Annexure RDM7.
76 Exhibit R1 at [63], Annexure JB26; Exhibit R5 at [27], Annexure RDM7.
77 Exhibit R1 at [64], Annexure JB26.
78 Exhibit R1 at [65]-[66]; Exhibit R5 at [23]-[31], Annexure RDM6.
[2025] FWC 500
49
79 Exhibit R1 at [67], Exhibit R5, Annexure RDM6.
80 Exhibit R1 at [71].
81 Exhibit A2 at [16]-[17], Annexure LS1; Exhibit R1 at [70], Annexure JB27.
82 Exhibit A2 at [18], Annexure LS2; Exhibit R1 at [74], Annexure JB29.
83 Exhibit R1 at [75].
84 Exhibit R1 at [76].
85 Exhibit R1 at [77].
86 Exhibit A2 at [19], Annexure LS3; Exhibit R1 at [78].
87 Exhibit A2 at [34]-[37]; Exhibit A3 at [6]-[7]; Transcript PN1043, PN1045, PN1120-PN1128, PN1328.
88 Exhibit A2 at [26], [33]-[36].
89 Exhibit A3 at [18]; Transcript at PN1048, PN1337, PN1402-PN1403, PN1413-PN1415.
90 Transcript at PN945-PN946, PN1438; Exhibit A3 at [23].
91 Transcript at PN959-PN1012, PN1126.
92 Transcript at PN1075-PN1094.
93 Transcript at PN1074; PN1143-PN1144.
94 Transcript at PN1021.
95 Transcript at PN1038, PN1042.
96 Transcript at PN1216-PN1219.
97 Transcript at PN1308-PN1328.
98 Exhibit A1 at [6]-[7]; Transcript at PN263, PN348-PN349.
99 Exhibit A1 at [6]; Transcript at PN277, PN289, PN379.
100 Transcript at PN350.
101 Exhibit R1 at [39].
102 Transcript at PN1675-PN1683.
103 Exhibit R3 at [19], [45]; Transcript at PN1808-PN1810.
104 Exhibit R8 at [12], [48]; Transcript at PN2832-PN2839.
105 Transcript at PN2440-PN2445.
106 Transcript at PN1974-PN1975.
107 Transcript at PN1941-PN1943.
108 Exhibit R7 at [4]-[7]; Transcript at PN2557-PN2562.
109 Exhibit R5 at [32].
110 Transcript at PN160, PN2126-PN2127, PN2734-PN2735.
111 Transcript at PN2367, PN2334-PN2437, PN2452-PN2460.
112 Exhibit R5 at [31], Annexure RDM6; Transcript at PN2127, PN2214.
113 Transcript PN1570-PN1575.
114 Exhibit R1 at [38].
115 Ibid.
116 Transcript at PN1688-PN1691.
117 Transcript at PN1654.
118 Transcript at PN1669-PN1672.
119 Transcript at PN1626-PN1627.
120 Exhibit R5 at [24].
121 Transcript at PN2184, PN2193, PN2265.
122 Exhibit R4 at [6]; Transcript at PN2022-PN2024.
[2025] FWC 500
50
123 Transcript at PN1991-PN1997.
124 Exhibit A1 at [22]; Exhibit A2 at [13]; Exhibit R3 at [21]; Exhibit R8 at [25]; Transcript at PN1205-PN1212, PN 1304,
PN1800.
125 Transcript at PN1815-PN1816.
126 Exhibit R8 at [12], [48].
127 Transcript at PN2750, PN2762, PN2794.
128 Transcript at PN2805.
129 Transcript at PN2801-PN2806
130 Transcript at PN2800-PN2801, PN2807.
131 Transcript at PN2824.
132 Transcript at PN2796-PN299.
133 Exhibit R8 at [48], Transcript at PN2734-PN2740, PN2761.
134 Transcript at PN1576, PN1589, PN2773, PN2796-PN2798.
135 Exhibit R7 at [11], Annexure BG1.
136 See Exhibit R1, Annexure JB1 (clause 15.3, dot points 4 and 5).
137 Sayer v Melsteel Pty Ltd [2011] FWAFB 7498 at [14]; Smith v Moore Paragon Australia Ltd PR915674 (AIRCFB, Ross
VP, Lacy SDP, Simmonds C, 21 March 2002) at [69].
138 Selvachandran v Peteron Plastics Pty Ltd (1995) 62 IR 371, 373.
139 Ibid.
140 Walton v Mermaid Dry Cleaners Pty Ltd (1996) 142 ALR 681, 685.
141 Edwards v Justice Giudice [1999] FCA 1836, [7]; Sydney Trains v Hilder [2020] FWCFB 1373 at [26].
142 King v Freshmore (Vic) Pty Ltd Print S4213 (AIRCFB, Ross VP, Williams SDP, Hingley C, 17 March 2000), [23]-[24];
Sydney Trains v Hilder [2020] FWCFB 1373 at [26].
143 B, C and D v Australian Postal Corporation t/a Australia Post [2013] FWCFB 6191 at [36].
144 [2013] FWC 5303 at [66]-[67].
145 [2019] FWC 182 at [327], cited with approval by the Full Bench in Sydney Trains v Hilder [2020] FWCFB
1371 at [35].
146 Gottwald v Downer EDI Rail Pty Ltd [2007] AIRC 969 (Gottwald) at [102] per Richards SDP (see also at [98]).
See also IGA Distribution (Vic) Pty Ltd v Nguyen [2011] FWAFB 4070 at [14]; and Parmalat Food Products v
Wililo [2011] FWAFB 1166 at [18], [19], [26] and [34].
147 [2016] FWC 1150.
148 See Gottwald at [99]-[100].
149 Transcript at PN3054-PN3055.
150 Bartlett v Ingleburn Bus Services Pty Ltd [2020] FWCFB 6429 at [19]; Reseigh v Stegbar Pty Ltd [2020] FWCFB 533 at
[55].
151 See Applicant’s Submissions in Chief.
152 [2003] AIRC 506.
153 Ibid at [36].
154 [2010] FWAFB 4082 at [21]-[24].
155 ALH Group Pty Ltd t/a The Royal Exchange Hotel v Mulhall (2002) 117 IR 357 at [51]. See also Smith v Moore Paragon
Australia Ltd PR915674 (AIRCFB, Ross VP, Lacy SDP, Simmonds C, 21 March 2002) at [92]; Edwards v Justice Giudice
[1999] FCA 1836 at [6]-[7].
156 Transcript at PN1150-PN1158.
157 Exhibit A3 at [18].
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