[2012] FWAFB 7858
The attached document replaces the document previously issued with the above code on 12 September 2012.
The preamble has been amended.
Mirella Franceschini
Associate to Justice Iain Ross, President
Dated 9 October 2012
[2012] FWAFB 7858 |
|
DECISION |
Fair Work Act 2009
s.266—Industrial action related workplace determination
Schweppes Australia Pty Ltd
v
United Voice - Victoria Branch
(B2012/587)
JUSTICE ROSS, PRESIDENT |
MELBOURNE, 12 SEPTEMBER 2012 |
Workplace determination - relevant factors - s.275 Fair Work Act 2009 - meaning of ‘productivity’ in s.275(e) - matters at issue - provisional decision on some matters - further proceedings.
INDEX |
PAGE | ||||
1. |
Background |
3 | |||
2. |
The Schweppes Business |
4 | |||
3. |
The Legislative Framework |
7 | |||
4. |
The Matters at Issue |
10 | |||
4.1 |
Relevant principles |
10 | |||
4.2 |
Matters in Issue |
14 | |||
(i) |
Hours of work, RDOs, shift patterns and annual leave |
14 | |||
- |
|
Contentions of the parties |
19 | ||
- |
|
The Evidence |
22 | ||
(i) |
How does Schweppes propose to utilise the suite of shift arrangements available to it under its proposal? |
22 | |||
(ii) |
Comparative shift arrangements |
24 | |||
(iii) |
Benefits to Schweppes of the proposed shift arrangements |
24 | |||
(iv) |
The effect of the proposed shift arrangements on employees |
27 | |||
(v) |
Additional employment |
31 | |||
(vi) |
Conditions associated with proposed shift arrangements |
32 | |||
- |
|
Consideration |
40 | ||
(i) |
The merits of the case |
40 | |||
(ii) |
The interests of the employees and employers who will be covered by the determination |
41 | |||
(iii) |
The public interest |
44 | |||
(iv) |
How productivity might be improved in the enterprise or enterprises concerned |
45 | |||
(v) |
Incentives to continue to bargain at a later time |
45 | |||
(vi) |
Other matters |
45 | |||
- |
|
Conclusion |
45 | ||
(ii) |
Medical certificates for single day absences |
49 | |||
(iii) |
Wages and allowances increase |
54 | |||
(iv) |
Size change and asset care allowances |
58 | |||
(v) |
Workplace cooperation |
64 | |||
(vi) |
Nominal expiry date |
67 | |||
5. |
Clause 47 - classification structure review |
72 | |||
6. |
Conclusion and further submissions |
80 |
1. Background
[1] On 23 September 2011, the Schweppes (Tullamarine) Production and Warehouse Employees Enterprise Agreement 2010 (2010 Agreement) 1 reached its nominal expiry date. The 2010 Agreement covers Schweppes Australia Pty Ltd (Schweppes), United Voice and the production and warehouse employees of Schweppes in the Supply Chain business unit at its Tullamarine production facility in Victoria, who are eligible to be members of United Voice (Employees). There are around 150 permanent production and distribution employees working at the Tullamarine site, subject to the 2010 Agreement: in June 2011, 92 were employed in Production; 13 in Distribution (bulk); 17 in Distribution (route); 8 in Quality, 14 in the Syrup Room (SRM) and 5 in the Main Stores.2
[2] In June 2011 Schweppes and United Voice (as bargaining representative for the Employees) 3 commenced negotiations for a replacement enterprise agreement, to be known as the Schweppes (Tullamarine) Production and Warehouse Employees Enterprise Agreement 2011 (proposed Agreement).4 Various disputes and issues arose between the bargaining representatives for the proposed agreement and on 15 December 2011 Schweppes locked out the Employees.
[3] On 10 February 2012, Senior Deputy President Kaufman made an order under s.423 of the Fair Work Act 2009 (Cth) (the Act), terminating all protected industrial action in relation to the proposed Agreement. 5 The making of that order was unopposed and the order is a ‘termination of industrial action instrument’, pursuant to s.266(2)(a) of the Act.
[4] During the post-industrial action negotiating period (which ended on 2 March 2012), Schweppes and United Voice did not settle all of the matters that were at issue during bargaining for the proposed Agreement.
[5] The relevant history of the bargaining between the parties was set out in an agreed statement of facts 6 as set out below:
“1. Schweppes first raised with United Voice and its employees that it sought the introduction of 6 and 7 day 12 hour shift patterns in or about June 2010.
2. In or about October 2010, United Voice advised Schweppes that if it wanted to pursue changes to shift patterns, it would have to do so through enterprise bargaining to replace the 2010 Agreement.
3. Throughout the course of bargaining, Schweppes sought the introduction of 6 and 7 day 12 hour shift patterns.
4. On 23 September 2011, Fair Work Australia issued a protected action ballot order to United Voice regarding Schweppes.
5. Between 14 October and 12 December 2011 (inclusive), twelve notices of intention to engage in industrial action were issued by United Voice, commencing from 20 October 2011.
6. On 9 December 2011, United Voice issued a notice of intention to engage in industrial action, constituted by 9 stoppages of work, each of 60 minutes duration, per calendar day, commencing on 15 December 2011 and continuing for an indefinite period.
7. On 15 December 2011, Schweppes gave notice of the commencement of an indefinite lockout of all employees.
8. Schweppes applied to terminate the protected industrial action on 19 December 2011, on the basis that the protected industrial action was threatening to cause significant economic harm to employees.
9. United Voice opposed the application on the basis that the jurisdictional prerequisites were not met, and Kaufman SDP rejected the application on that basis.
10. On 1 February 2012, Kaufman SDP listed a s.423 matter of his own motion.
11. On 10 February 2012, on the basis of submissions of United Voice and Schweppes, Fair Work Australia made an order terminating the protected industrial action.
12. On 10 February 2012, Kaufman SDP issued an order terminating the protected industrial action, commencing from 12 noon and 10 February 2012.
13. On 26 August 2011, the parties agreed that a term the same as clause 40 of the 2010 Agreement would be included in the new agreement.
14. Schweppes' solicitors sent the letter marked annexure MK-21 to United Voice on 13 December 2011.
15. United Voice sent the letter marked Annexure WA-12 to Schweppes on 14 December 2011.
16. Subsequent to this date, the first occasion on which United Voice raised that it wanted to pursue a clause similar to clause 40 of the 2010 Agreement was during the negotiations for the deed on or about 6 February 2012.”
2. The Schweppes Business
[6] Schweppes is a manufacturer and supplier of non-alcoholic and alcoholic beverages, including carbonated soft drinks, packaged water, ambient fruit juice, cordial, sports drinks, energy drinks and ready to drink tea. Some of Schweppes’ key brands include Schweppes, Solo, Cool Ridge and Spring Valley. In addition to its own brands, Schweppes also manufactures and/or distributes a number of products (including Pepsi, Sunkist, Gatorade sports drinks and Monster energy drinks) under licence and distribution arrangements with third parties and also manufactures products under contract. 7
[7] Schweppes operates within the beverage manufacturing industry. The industry primarily involves the manufacture of carbonated soft drinks, bottled water, fruit juice, cordial, sports drinks, energy drinks and milk drinks.
[8] The IBIS World Industry Report C2185 Soft Drink Manufacturing in Australia (March 2012) makes the following points about the industry in Australia: 8
“(a) the major product segment within the soft drink manufacturing market (which includes CSDs (carbonated soft drinks, sparkling mineral water and mixers, sports drinks and energy drinks) is cola-flavoured CSDs, which accounts for approximately 55.4% of industry revenue. This product segment includes diet cola and cola CSDs with flavours such as cherry and lime;
(b) other flavoured CSDs account for approximately 30.1% of industry revenue. Flavours include lemonade, orange, cherry, lime, blackcurrant, apple, pineapple, grapefruit, lemon, tropical and other mixed fruit flavours. Lemonade is the most popular of these, followed by orange flavoured;
(c) Coca-Cola (produced by Coca Cola Amatil (Aust) Pty Ltd (CCA)) remained the highest selling brand of soft drink in Australia in 2011;
(d) sparkling mineral water and mixers account for approximately 6.3% of industry revenue. Mixers include drinks used to dilute alcoholic beverages such as soda water and tonic water;
(e) sales of energy drinks have grown considerably during the past five years and currently account for approximately 5.9% of industry revenue. This segment is forecast to out-perform other segments in 2012 and beyond. Top selling brands include V, Mother and Red Bull. Mother (produced by CCA) is forecast to record the fastest growth during 2012.
(f) sports drinks are the smallest product segment and account for approximately 2.3%. Powerade (produced by CCA) is the leading brand of sports drink in Australia;
(g) profitability in the industry is expected to come under increased pressure over the next five years from strong price competition and rising input costs. Price competition is forecast to increase as private label and branded products compete for shelf space. At the same time, input prices are forecast to rise, with sugar, aluminium and polyethylene terephthalate plastic (PET) resin prices expected to continue increasing. Manufacturers will also have to absorb higher marketing costs, as well as costs associated with environmental packaging and branding. The combined effect of low-level growth in prices and increases in costs will cause overall industry profitability to decline over the five years through 2016-17;
(h) it is forecast that over 10 years through to 2016-17 (i.e. from 2006-07 to 2016-17), industry value added growth will expand at an average annual rate of 0.7%, compared with expected average annual growth in real gross domestic product of 3.1%; and
(i) price is an important basis of competition for this industry. This is illustrated by the growing importance of house brands. Substitution effects are strongest within product categories (i.e. within CSDs or within energy drinks), but are lower across product categories.”
[9] Mr Angus says that based on his experience in the beverage industry he agrees with the predictions and views set out above. 9 We note that the IBIS Report excludes bottled water, fruit juices and alcoholic drinks, all of which are produced at Schweppes’ Tullamarine site.10 During the course of his cross-examination Mr Angus was taken to a number of other parts of the IBIS Report, in particular:
[10] Schweppes submits that the main operational challenges it faces are:
(a) cost pressures imposed through the major grocery chains;
(b) competition with upcoming private label products; and
(c) competition with CCA. The IBIS World report shows that CCA currently enjoys approximately 63% of the soft drink manufacturing market and approximately 49.6% of the bottled water manufacturing market in Australia.
[11] Schweppes has 10 manufacturing plants and distribution centres in Australia that receive, store, process or dispatch Schweppes' products. 17 In terms of comparability to Tullamarine, Mr Angus’ evidence was that Huntingwood was the most comparable in terms of volume and Welshpool was the most appropriate benchmark from a portfolio perspective (i.e. the mix of products).18
[12] The Tullamarine site manufactures, packages, stores and distributes non-alcoholic and alcoholic products including the PepsiCo range of CSDs, Schweppes Mixers, Sunkist, Solo, Gatorade sports drinks, Jack Daniels pre-mix, Monster energy drink, Spring Valley Juices, Cool Ridge water and Cottee's cordial.
[13] The Tullamarine site is said to be a critical production site for Schweppes for a number of reasons, including that:
(a) it is Schweppes' only facility located in Victoria;
(b) it is Schweppes' largest manufacturing plant and distribution centre (by size, number of employees and required production capability and output);
[text removed]
[14] [text removed]
[15] As a result of the shift arrangements under the 2010 Agreement, Schweppes argues that it can only guarantee production at the Tullamarine site for 9 days in every two week (14 day) period. Additional production beyond these hours cannot be guaranteed, as it relies on employees volunteering for overtime or the availability of temporary labour. The Tullamarine site is said to be the only Schweppes production site across Australia that cannot guarantee production over 6 or 7 days per week, though generally speaking overtime offered by Schweppes is volunteered for and worked by employees. Schweppes has been able to man all additional shifts sought, by either volunteers or temporary labour. 19
[16] In the course of cross-examination, Mr Angus and Mr Todd were asked about the working arrangements at other sites. In summary, their evidence was as follows:
(a) Huntingwood currently works a 9 day fortnight but has the ability under its agreement to work 12 hour shifts. 20 About 90 employees are employed at the facility.21
(b) Osborne Park currently works 8 hour shifts but has the ability to work 12 hour shifts. 22 There are about 40 employees employed at this site.23
(c) Liverpool is currently shut down. The relevant agreement provides for 8 hour shifts with no capacity to introduce 12 hour shifts. [text removed]
(d) McGregor has the ability to roster ordinary hours Monday to Saturday. A 7 day roster is currently operating. The Sunday is staffed on a voluntary basis. 24 There are about 20 employees at this site.25
(e) Ipswich has the ability to work 12 hour shifts with Saturday work paid at time and a half and Sunday at double time. 26 About 12 employees are employed at this site.27
(f) Payneham has a span of hours of 11 hours and does not have the capacity to operate 7 days a week. 28 There are some 12 employees at this site.29 [text removed]
3. The Legislative Framework
[17] Section 266(1) of the Fair Work Act 2009 (the FW Act) provides that Fair Work Australia (the Tribunal) must make an industrial action related workplace determination (the Workplace Determination) if the following jurisdictional facts have been established:
(a) a termination of industrial action instrument has been made in relation to a proposed enterprise agreement; and
(b) the post-industrial action negotiating period ends; and
(c) the bargaining representatives for the agreement have not settled all of the matters that were at issue during the bargaining for the agreement.
[18] It is common ground that these jurisdictional facts have been established.
[19] Section 616(4) provides that the Tribunal must be constituted by a Full Bench for the purpose of making a workplace determination.
[20] The workplace determination provisions of the FW Act set out the scope of the merits arbitration required of the Tribunal. Sections 276 and 268, along with Division 5 of Part 2-5 of the FW Act deal exhaustively with the content of workplace determinations. Only 4 types of terms may be included in a workplace determination (see ss.267 and 268): ‘agreed’ terms; arbitrated terms dealing with the ‘matters in issue’; ‘core terms’; and ‘mandatory terms’ as set out below.
(i) agreed terms (s.267(1)(a) and (2))
An agreed term is a ‘term that the bargaining representatives for the proposed enterprise agreement concerned had, at the end of the post-industrial action negotiating period agreed should be included in the agreement (s.274(2)).
(ii) arbitrated terms regarding the matters in issue (s.267(1)(a) and (3))
The determination must include the terms that the Tribunal considers deal with the matters that were still at issue at the end of the post industrial action negotiation period.
(iii) core terms (s.267(1)(b))
The ‘core terms’ are set out at s.272:
“272 Core terms of workplace determinations
Core terms
(1) This section sets out the core terms that a workplace determination must include.
Nominal expiry date
(2) The determination must include a term specifying a date as the determination’s nominal expiry date, which must not be more than 4 years after the date on which the determination comes into operation.
Permitted matters etc.
(3) The determination must not include:
(a) any terms that would not be about permitted matters if the determination were an enterprise agreement; or
(b) a term that would be an unlawful term if the determination were an enterprise agreement; or
(c) any designated outworker terms.
Better off overall test
(4) The determination must include terms such that the determination would, if the determination were an enterprise agreement, pass the better off overall test under section 193.
Safety net requirements
(5) The determination must not include a term that would, if the determination were an enterprise agreement, mean that FWA could not approve the agreement:
(a) because the term would contravene section 55 (which deals with the interaction between the National Employment Standards and enterprise agreements etc.); or
(b) because of the operation of Subdivision E of Division 4 of Part 2-4 (which deals with approval requirements relating to particular kinds of employees).”
[21] Apart from ensuring that the workplace determination as a whole contains only permitted matters, satisfies the ‘better off overall test’ and does not contravene s.272(5) of the FW Act, the only ‘core term’ is a nominal expiry date no more than 4 years after the workplace determination comes into operation (s.272(2)). In this matter the nominal expiry date is in fact a ‘matter at issue.’
[22] We note that Schweppes contend that United Voice’s suggested clause 49 of the draft Workplace Determination (‘workplace cooperation’, a matter dealt with at clause 40 of the 2010 Agreement and which is also a ‘matter at issue’) will not be about a permitted matter, within the meaning of s.172(1) of the FW Act (see s.272(3)(a)).
(iv) mandatory terms (s.267(1)(c))
The mandatory terms are set out at s.273:
“273 Mandatory terms of workplace determinations
Mandatory terms
(1) This section sets out the mandatory terms that a workplace determination must include.
Term about settling disputes
(2) The determination must include a term that provides a procedure for settling disputes:
(a) about any matters arising under the determination; and
(b) in relation to the National Employment Standards.
(3) Subsection (2) does not apply to the determination if FWA is satisfied that an agreed term for the determination would, if the determination were an enterprise agreement, satisfy paragraphs 186(6)(a) and (b) (which deal with terms in enterprise agreements about settling disputes).
Flexibility term
(4) The determination must include the model flexibility term unless FWA is satisfied that an agreed term for the determination would, if the determination were an enterprise agreement, satisfy paragraph 202(1)(a) and section 203 (which deal with flexibility terms in enterprise agreements).
Consultation term
(5) The determination must include the model consultation term unless FWA is satisfied that an agreed term for the determination would, if the determination were an enterprise agreement, satisfy subsection 205(1) (which deals with terms about consultation in enterprise agreements).”
[23] A workplace determination must not include any terms other than those required by s.267(1) (see s.268).
[24] In relation to coverage, the determination must be expressed to cover:
(a) each employer that would have been covered by the proposed enterprise agreement concerned; and
(b) the employee who would have been covered by that agreement; and
(c) each employee organisation (if any) that was a bargaining representative of those employees (s.267(4)).
[25] On 3 April 2012 the parties filed a joint draft workplace determination, identifying the core terms, mandatory terms and agreed terms (Draft Determination). It is common ground that, apart from those clauses in the Draft Determination which are identified as ‘matters in issue’, all the remaining clauses are agreed terms and should be included in the Workplace Determination in that form.
4. The Matters at Issue
[26] The Tribunal is only required to conduct a ‘merits arbitration’ in relation to the ‘matters at issue’ as at the end of 2 March 2012. The parties are agreed that there are six principal matters at issue requiring an arbitral outcome from the Tribunal, namely:
(i) hours of work, rostered days off (RDOs), shift patterns and annual leave;
(ii) medical certificates for single day absences;
(iii) wages and allowances increases;
(iv) size change and asset care allowances;
(v) workplace cooperation; and
(vi) nominal expiry date.
[27] Schweppes and United Voice are in dispute as to whether clause 47 of the Draft Determination (‘classification structure review’) is an ‘agreed term’ or a ‘matter at issue’. We deal with this dispute later in our decision.
4.1 Relevant Principles
[28] In relation to each of the matters at issue the Tribunal is required to take into account each of the factors set out in s.275.
“275 Factors FWA must take into account in deciding terms of a workplace determination
The factors that FWA must take into account in deciding which terms to include in a workplace determination include the following:
(a) the merits of the case;
(b) for a low-paid workplace determination—the interests of the employers and employees who will be covered by the determination, including ensuring that the employers are able to remain competitive;
(c) for a workplace determination other than a low-paid workplace determination—the interests of the employers and employees who will be covered by the determination;
(d) the public interest;
(e) how productivity might be improved in the enterprise or enterprises concerned;
(f) the extent to which the conduct of the bargaining representatives for the proposed enterprise agreement concerned was reasonable during bargaining for the agreement;
(g) the extent to which the bargaining representatives for the proposed enterprise agreement concerned have complied with the good faith bargaining requirements;
(h) incentives to continue to bargain at a later time.”
[29] To take a matter into account means that the matter is a ‘relevant consideration’ in the Peko-Wallsend 30 sense of matters which the decision maker is bound to take into account. As Wilcox J said in Nestle Australia Ltd v Federal Commissioner of Taxation:
“To take a matter into account means to evaluate it and give it due weight, having regard to all other relevant factors. A matter is not taken into account by being noticed and erroneously discarded as irrelevant.” 31
[30] The use of the word ‘include’ in s.275 suggests that the Tribunal is not confined to those considerations alone, and can have regard to any other relevant considerations in the circumstances of the particular case. 32
[31] It is convenient to deal now with three of the factors identified in s.275, namely those factors set out in paragraphs 275(e), (f) and (g).
[32] Section 275(e) provides that one of the factors which we must take into account is ‘how productivity might be improved in the enterprise... concerned.’ The meaning of the word ‘productivity’ was the subject of some debate in the proceedings, particularly in relation to Schweppes’ shift pattern proposal.
[33] In its outline of submissions, Schweppes says, at paragraph 37:
“Almost every aspect of Schweppes’ shift pattern proposal directly or indirectly improves efficiency and productivity (ss.275(a) and (e)), is well reasoned, logical and merit based (ss.275(a) and (c)) and attracts the public interest in its favour (s.275(d)).”
[34] In his evidence Mr Angus also referred to the productivity increases said to result from the shift pattern changes proposed by Schweppes:
“[58] [I]increases in capacity utilisation increases productivity from a fixed cost perspective. This is because the fixed cost associated with installing and operating a production line can be spread over a greater number of days/cases of product produced ...
[67] [R]educing average labour costs per case of product is the only way that Schweppes can improve productivity in any substantial way ...
[69] in order to decrease the direct labour cost per case at the Tullamarine site (and thereby increase productivity).”
[35] United Voice contended that the benefits to Schweppes of the proposed shift arrangements (i.e. a reduction in overtime and shift loadings) could not properly be regarded as ‘productivity’ improvements within the meaning of s.275(e). This proposition relied on the evidence of Mr Cowgill. 33 Mr Cowgill’s evidence distinguished between the price or value and the quantity of inputs and outputs:
“18. ... productivity is properly understood as the quantity of outputs produced per unit of inputs. In the case of labour productivity, inputs are measured as the number of hours worked, not the cost of those hours.”
[36] Mr Cowgill was not cross-examined by Schweppes, nor was there any challenge to the admissibility of his evidence.
[37] The term ‘productivity’ appears in several Parts of the Act:
[38] ‘Productivity’ is not defined in the Act but given the context in which the word appears it is clear that it is being used to signify an economic concept. It may be regarded as a technical word and hence evidence may be admitted to interpret its meaning. 34
[39] The Productivity Commission defines productivity as:
“...a measure of the rate at which outputs of goods and services are produced per unit of input (labour, capital, raw materials, etc). It is calculated as the ratio of the quantity of outputs produced to some measure of the quantity of inputs used” 35
[40] Similarly, the Commonwealth Treasury also defines productivity by reference to volumes of inputs and output:
“Productivity is a measure of the rate at which inputs, such as labour, capital and raw materials, are transformed into outputs. The level of productivity can be measured for firms, industries and economies. Productivity growth implies fewer inputs are used to produce a given output or, for a given set of inputs, more output is produced.” 36
[41] The Oxford Dictionary of Economics (2012) similarly defines productivity as the ‘amount of output per unit of input achieved by a firm industry or country’. 37
[42] We accept that the conventional economic meaning of the word productivity is the number of units of output per units of inputs. Productivity is a measure of the volumes or quantities of inputs and outputs, not the cost of purchasing those inputs or the value of the outputs generated. Schweppes incorrectly equates productivity with the average cost of labour per unit, which, properly understood, is a measure of nominal unit labour costs.
[43] In our view productivity, as used in the Act, refers to the conventional economic meaning of the quantity of output relative to the quantity of inputs. It is quite different in concept to the price of output and price of inputs, including the price of labour.
[44] The legislative context is also important. Context may require a word to be read more narrowly than if was considered in isolation. 38 In this regard we note that the ‘modern awards objective’ (s.134) requires consideration of the likely impact of any exercise of modern award powers on business, including on productivity, employment costs and the regulatory burden.39 The distinction between productivity and employment costs recognises that whilst employment costs will be affected by productivity in relation to the quantity of labour input required, the price of labour constitutes a separate and distinct consideration. A similar distinction is made between productivity and business competitiveness and viability in the ‘minimum wages objective’.40 It may be presumed that Parliament intended the word productivity to have the same meaning throughout the Act.41
[45] Accordingly, we find that ‘productivity’ as used in s.275 of the Act, and more generally within the Act, is directed to the conventional economic concept of the quantity of output relative to the quantity of inputs. Considerations of the price of inputs, including the cost of labour, raise separate considerations which relate to business competitiveness and employment costs.
[46] Financial gains achieved by having the same labour input - the number of hours worked - produce the same output at less cost because of a reduced wage per hour is not productivity in this conventional sense. A reduction of unit labour costs, achieved under Schweppes’ shift proposal through less overtime and lower shift loadings, does not constitute productivity within that conventional meaning. Similarly, an increase in the value of output achieved through product differentiation and a higher average value of the quantity of output is not productivity in the conventional sense.
[47] In each case, however, a financial benefit to Schweppes, other than through productivity improvement, is a relevant matter for us to consider. As Mr Cowgill observed in his evidence:
“37. The proposal to increase product differentiation would presumably allow the firm to undertake price discrimination based on market segmentation. As a result it would be expected to increase the average revenue received by the firm for each unit of output; profitability would therefore increase. This is an important consideration, but it is separate and distinct from the question of the effect of the changes in the operations of the plant on productivity.”
[48] It is common ground that the introduction of the proposed shift arrangements is in Schweppes’ financial interest and hence those benefits can be taken into account pursuant to s.275(c). The impact of such shift arrangements on employees is also a relevant consideration pursuant to s.275(c).
[49] Further, to the extent that the Schweppes proposal results in better utilisation of capital, allowing greater output from a given capital input, it would generate some productivity benefit in the conventional sense. Similarly, to the extent that the proposed shift arrangements facilitated investment in new, more productive capital equipment by Schweppes, it might also enhance productivity in the conventional sense.
[50] Finally we would also observe that to the extent that the proposed shift arrangements enhance innovation and competitiveness, that may raise a public interest consideration under s.275(d).
[51] As to s.275(f), neither party seeks any particular finding in relation to the reasonableness of the conduct of the bargaining representatives. It is not contended that such conduct was unreasonable. As mentioned earlier, the relevant bargaining history is the subject of an agreed facts statement. Accordingly we find that for the purposes of s.275(f), the conduct of the bargaining representatives was reasonable during the bargaining for the agreement.
[52] In relation to s.275(g), it is common ground that the bargaining representatives have complied with the good faith bargaining requirements.
[53] We now turn to some other general provisions which are relevant to the determination of the matters at issue.
[54] Section 577 states:
“FWA must perform its functions and exercise its powers in a manner that:
(a) is fair and just; and
(b) is quick, informal and avoids unnecessary technicalities; and
(c) is open and transparent; and
(d) promotes harmonious and cooperative workplace relations.
Note: The President also is responsible for ensuring that FWA performs its functions and exercises its powers efficiently etc. (see section 581).”
[55] Section 578 states:
“In performing functions or exercising powers, in relation to a matter, under a part of this Act (including this Part), FWA must take into account:
(a) the objects of this Act, and any objects of the part of this Act; and
(b) equity, good conscience and the merits of the matter; and
(c) the need to respect and value the diversity of the work force by helping to prevent and eliminate discrimination on the basis of race, colour, sex, sexual preference, age, physical or mental disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction or social origin.”
[56] We now turn to each of the matters in issue.
4.2 Matters in issue
Issue (i) Hours of work, RDOs, shift patterns and annual leave
[57] This is the most substantive issue in dispute. The Tullamarine site currently operates three shifts (morning, afternoon and night) over a 35 ordinary hour week, Monday to Friday. All hours outside Monday to Friday, the shift span or in excess of 35 hours per week, are voluntary and paid as overtime. In particular, the 2010 Agreement provides that production and distribution employees at Tullamarine work under the following arrangements:
(a) 7 hours and 47 minutes ordinary time per day (either a morning shift commencing at 6am or 7.30am; afternoon shift commencing 2pm or 3.30pm; or night shift commencing at 10pm or 11.30pm);
(b) 35 ordinary hours per week, averaged over a two week period;
(c) Ordinary hours Monday to Friday, with:
(i) Production employees having an RDO every second Monday;
(ii) Distribution employees having RDOs on Mondays or Fridays in a two week cycle (so that 25% of the distribution employees are on an RDO each Monday and Friday); and
(d) Shift penalties of 15% apply on afternoon shift and 30% on night shift.
Any hours worked outside of the span of ordinary hours, or in addition to the 7 hours and 47 minutes on any shift, are classified under the 2010 Agreement as overtime hours. Overtime hours are voluntary and subject to overtime penalties: with a rate inclusive of penalties of 150% for the first two hours and 200% for all further hours, and 200% on all hours on Sundays and RDOS and all Saturday hours on afternoon and night shift.
[58] Schweppes contends that the existing arrangements are unsustainable and for a range of business and operational reasons seeks the capacity to introduce 12 hour shifts on both a 6 day and 7 day shift pattern, and some changes in relation to the rostering of RDOs on the current 5 day shift pattern.
[59] Several ‘matters in issue’ arise in relation to hours of work, rostered days off (RDOs), shift patterns and annual leave from the shift patterns proposed in the Schweppes’ Draft Workplace Determination:
(a) changed ordinary hours of work within the Schweppes 6 and 7 day 12 hour shift patterns, both in respect of the total, averaged over a week, and the hours within a shift;
(b) changed arrangements for the taking of RDOs under the 5 day pattern. No RDO arises in respect of the 6 and 7 day patterns;
(c) the shift patterns proposed and associated provisions (notice provisions, shift loadings, accommodation of personal circumstances of employees, health and safety, and access to redundancy); and
(d) annual leave entitlements under a 6 day pattern which includes ordinary time hours on a Saturday.
[60] In particular, Schweppes seeks a Workplace Determination which provides it with access to:
(a) The current 5 day pattern, but with RDOs allocated by Schweppes across each day of each week, with the RDO being fixed for a particular employee on a particular day in distribution and being able to be so fixed on weekdays other than Mondays in respect to employees in manufacturing operations;
(b) A 6 day 12 hour shift pattern: Monday-Friday (day and/or night) or Thursday- Saturday (day and/or night) (36 ordinary hours);
(c) A 7 day shift pattern: a fortnightly pattern of 5 day and/or night 12 hour shifts, with 7 of 14 days worked each fortnight (averaging 42 ordinary hours per week);
(d) Notice of shift change: 2 weeks for change in shift pattern 5/6 or 7 day and 1 week within shift pattern - day to night, start/finish times;
(e) Shift pattern operates for a minimum of 2 weeks;
(f) Provisions to:
(i) Stagger the ability to introduce 6 day 12 hour shift patterns:
B1, B3, B6 QC, Palletising and Syrup Room and any new areas; installed after May 9 2012 - immediately after Workplace Determination;
B4, C8, Raw Materials and Distribution - 365 days after Workplace Determination;
B2 B9 and all other - 730 days after Workplace Determination;
(ii) Stagger the ability to introduce 7 day 12 hour shift patterns:
B1, B3, B6 QC, Palletising and Syrup Room and any new areas installed after May 9 2012 - immediately Workplace Determination;
B2, B4,B9, C8, Raw Materials and Distribution and all other - 730 days after Workplace Determination.
[61] The provisions sought by Schweppes are set out in Part 4 - Hours of Work and Relates Matters in its proposed Workplace Determination. These provisions, and the position of United Voice in relation to them, are summarised below.
(a) In clause 21.1 (Shift Patterns), Schweppes proposes a clause which references to Appendices D (General provisions for 5, 6 and 7 day shift patterns) , E (5 day shift pattern) , F (6 day shift pattern) and G (7 day shift pattern). United Voice opposes 6 and/or 7 day shift arrangements and proposes that clause 21 refer only to 9 day fortnight shift patterns (Appendix E).
(b) In clause 21.2 (Changing Ordinary Hours of Work), Schweppes proposes a provision which references Appendix D (General provisions for 5, 6 and 7 day shift patterns) and makes clear that agreed clauses 21.2.1 and 21.2.2 apply only in respect to changes of an employee within a 5 day shift pattern. United Voice opposes the inclusion of Appendix D and reference to it in clause 21.1.
(c) In clause 22.2 (Rostered Days Arrangements (RDOs)), Schweppes proposes a clause referencing Appendices D (General provisions for 5, 6 and 7 day shift patterns) and E (5 day shift pattern). United Voice opposes 6 and/or 7 day shift arrangements and proposes that clause 21 refer only to 9 day fortnight shift patterns (Appendix E) and that rostered day off arrangements should remain as they are.
(d) In clause 23 (Shift Patterns), Schweppes proposes a clause referencing Appendices D (General provisions for 5, 6 and 7 day shift patterns) and E (5 day shift pattern). United Voice opposes 6 and/or 7 day shift arrangements and proposes that clause 21 refer only to 9 day fortnight shift patterns (Appendix E) and current shift arrangements should remain as they are.
(e) In Appendix D, General Provisions for 5, 6 and 7 Day Shift Patterns. As proposed by Schweppes it:
(i) Provides discretion for Schweppes to determine workforce mix and shift patterns (whether, where and when it is performed under 5, 6 or 7 day shift patterns) and which employees are allocated to particular shifts, subject to taking into account specified matters;
(ii) Provides for changes in an employee’s hours of work, subject to notice;
(iii) Provides for transitional arrangements: a transitional payment of $500, payable in the first pay period after the operation of the Workplace Determination, and phased access by Schweppes to 6 and/or 7 day patterns across different operational areas;
(iv) Provides Annual leave is in accordance with the NES;
(v) Provides that a redundancy situation will not arise if an employee is unable to work 12 hour shifts; and
(vi) Provides that any dispute relating to the allocation of an employee to a particular shift of shift pattern may be referred to FWA for conciliation only and the status quo provision will not apply to such a dispute.
United Voice opposes the inclusion of Appendix D in the Workplace Determination.
(f) Appendix E (5 day shift pattern): Agreed matter, save for clause 6 (Rostered Days Off Arrangements (RDOs)). As proposed by Schweppes, clause 6.1 provides for the rostering off of manufacturing employees, either every second Monday each fortnight or individually on Mondays to Fridays and clause 6.2 provides for rostering off of distribution employees individually on Mondays to Fridays. Clause 6.3, dealing with rescheduling of RDOs, introduces the option of banking RDOs and removes a provision that rescheduling requires mutual agreement and no penalty. United Voice seeks to maintain the provisions in clause 18 of the Schweppes (Tullamarine) Production and Warehouse Employees Enterprise Agreement 2010, which provide for RDOs on the second Monday of each fortnight for production employees, RDOs distributed over each Monday and Friday for distribution employees, no provision for the banking of RDOs and the maintenance of a provision that rescheduling requires mutual agreement without penalty.
(g) Appendix F (6 day shift pattern): Schweppes proposes the inclusion of Appendix F providing for a standard 6 day roster (12 hours, Monday to Saturday), with the roster repeated each week and non-rotating, all hours within the standard roster as ordinary time hours, shift loadings compensating the 36th hour and rostering arrangements, management discretion regarding allocation of shifts and start up of the 6 day pattern, a minimum period on roster of 2 weeks (amended in transcript to 4 weeks 42) and annual leave in accordance with the NES. The proposal makes it clear that RDOs will not occur or accrue on the 6 day pattern. United Voice opposes the inclusion of Appendix F in the Workplace Determination.
(h) Appendix G (7 day shift pattern): Schweppes proposes the inclusion of Appendix G providing for a standard 7 day roster (12 hours, Monday to Sunday), with the roster repeated each fortnight and non-rotating, all hours within the standard roster as ordinary time hours, shift loadings compensating for all hours above 35 hour up to and including 42 and rostering arrangements, management discretion regarding allocation of shifts, a minimum period on roster of 2 weeks (amended in transcript to 4 weeks 43) and annual leave in accordance with the NES. The proposal makes it clear that RDOs will not occur or accrue on the 7 day pattern. United Voice opposes the inclusion of Appendix G in the Workplace Determination.
[62] United Voice seeks the maintenance of current roster arrangements and provisions of the 2010 Agreement and opposes the changes sought by Schweppes. 44
[63] If its primary position is rejected, the United Voice submits that a 12 hour shift pattern should be based on existing employees having the opportunity to volunteer. Once an employee has volunteered the employee can be rostered at any time in the future for shift work. 45 United Voice also submits that if the Tribunal determines to introduce a compulsory 12 hour shift roster, then consideration should be given to the following matters46:
(a) Progressive introduction of new rosters United Voice accepts the transitional arrangements set out in clause 4 of Appendix D of the Schweppes Workplace Determination;
(b) Transition to new shift roster United Voice supports longer notice periods.
(c) Adequate remuneration United Voice supports higher shift loadings.
(d) Leave provisions Agreement that 7 day pattern (clause 7 of Appendix G of the Schweppes Determination) should accrue 5 weeks (or 205 hours) annual leave per annum. United Voice seeks that 6 day shift workers whose pattern includes a Saturday should accrue 5 weeks (or 205 hours) annual leave per annum rather than 4 weeks (or 140 hours) in clause 7 of Appendix F of the Schweppes Determination.
(e) Occupational health and safety United Voice contends that no employee should be permitted to work more than 12 hours in any shift; no employee in the distribution centre should be required to undertake manual handling or operate heavy machinery for more than an 8 hour period; no employee should be required to work 12 hour shifts when returning from illness or injury unless medically cleared to do so and an ongoing review of the operation of new shift patterns by the Joint Consultative Committee should be prescribed, with Schweppes required to not unreasonably refuse to amend the new shift patterns to alleviate safety concerns identified.
(f) Structure of Rosters United Voice accepts the structure of the rosters proposed in Appendix E ( 5 day), save for the allocation of RDOs and Appendices F (6 day) and G (7 day).
(g) Measures to deal with cases of special hardship
(h) Redundancy United Voice seeks provisions providing that where personal circumstances lead to an employee’s personal circumstances becoming untenable or unsustainable, they may, at the commencement of the Workplace Determination, opt to receive a voluntary redundancy package.
(i) Comparative industry standards
(j) Work/life balance United Voice seeks the introduction of provisions to address work/life balance, requiring Schweppes to:
(i) make all endeavours to ensure that it does not roster employees in a way which will cause conflict with pre-existing community or family caring commitments;
(ii) ensure employees are not rostered on to shifts which would conflict with employee’s religious beliefs;
(iii) reimburse an employee’s additional out of pocket expenses for child care costs arising from the transition to 12 hour shifts.
[64] We propose to set out the broad contentions advanced by the parties before turning to the evidence and our conclusion in respect of this ‘matter in issue’.
Contentions of the Parties
[65] Schweppes identified a number of factors it described as crucial with respect to shift arrangements. 47 It was submitted that the shift arrangements must contain the following elements:
(a) be ordinary time and subject to direction to work (not voluntary):
(b) enable 24 hour/7 day operation at Schweppes discretion and in an economically viable manner;
(c) provide for 6 and 7 day rosters, with each shift being 12 ordinary hours (with a minimum cycle for 12 hour shifts of one week for 6 days and 2 weeks for 7 days and a minimum cycle of 4 weeks for 8 hour shifts);
(d) allow mix and match by section;
(e) allow Schweppes full discretion to allocate which worker on which shift pattern;
(f) not provide for additional RDOs in the 6 and 7 day patterns;
(g) allow for staggered RDO in 8 hour pattern; and
(h) allow Schweppes access to an additional crew of temporary labour to respond to short-term spikes.
[66] Schweppes also identified a range of benefits to it of utilising its access to the proposed shift arrangements 48:
(a) Increase capacity utilisation
(i) Schweppes submitted that increased capacity utilisation is required to achieve increased margins and profitability. It submitted that current arrangements provide only guaranteed access to 105 of 168 available hours (62.5%), in the sense that additional capacity utilisation requires voluntary overtime and/or temporary labour. The change to RDO arrangements it proposes in respect of the 5 day pattern and the proposed 6 and 7 day rosters provide additional guaranteed access to capacity as follows:
(ii) Schweppes contended that increased capacity utilisation will have the following benefits:
(b) Increase productivity
(i) Schweppes contend that given other costs are increasing, reducing labour costs per case of product is the only way ‘productivity’ can be improved. 49 This will be achieved essentially by the capacity to schedule production in ordinary time hours (subject to applicable shift penalties proposed), rather than as overtime.50
(ii) [text removed] Between 26 July 2010 and 17 July 2011, the average employee worked 26.3% of their total hours as overtime. 51
(iii) As previously noted the benefit to Schweppes under its proposal from a lesser unit labour cost achieved by the capacity to schedule production in ordinary time hours does not constitute productivity in the conventional sense. Whilst productivity benefits in the conventional sense might arise from an ability to more fully utilise existing capital equipment, the evidence of Mr Angus was that any such benefit associated with new shift arrangements would be marginal or incidental. 52 The evidence of Mr Angus53 that current shift arrangements constitute a constraint on investment at the Tullamarine site, and the return on new capital employed, suggests that the shift arrangements proposed by Schweppes might remove an impediment to capital investment at Tullamarine. Whilst capital investment has the potential to improve productivity, there is no evidence as to particular possible capital investment and its effect on productivity.
(iv) The ability of Schweppes to schedule increased production in ordinary time hours under its proposal, even if not productivity in the conventional economic sense, would appear to offer significant financial and competitive benefits to Schweppes.
(c) Meet existing demand volatility
Schweppes submits that high reliance, as a matter of course, on voluntary overtime limits the capacity to adjust to short-term spikes in demand through increased overtime. Constant change in the drivers of demand makes sales demand difficult to predict and results in volatile sales demand. [text removed]
(d) Avoid competitive disadvantage
In the context of the availability of 12 hour shift patterns at other Schweppes sites and most of its competitors, including Coca Cola Amatil, Schweppes sees the most obvious benefit of its proposed shift arrangements as reduced unit labour costs or the elimination of competitive disadvantage of its Tullamarine facility. Schweppes contends that meeting demand through substantial overtime imposes a competitive disadvantage upon it in terms of average labour cost per case of product and the return on capital employed (ROCE).
[67] Schweppes also submitted other benefits associated with the shift arrangements it proposed 54 are:
(a) enhanced job security;
(b) better capacity to compete and with higher productivity;
(c) additional ongoing employment: 28 under 6 day and 50 under 7 day rosters;
(d) accommodation of growth by better utilising capacity;
(e) reduction of the number of days worked by employees, with 6 day shift workers only required for 3 days a week and for 7 day shift workers required for 7 days over 2 weeks;
(f) reduced hours by eliminating institutionalised overtime; and
(g) stable hours for employees with fairer and more even distribution of hours and earnings.
[68] As we have indicated, United Voice opposes the changes sought by Schweppes. A survey of its members 55 indicates that 95% of the employees56 do not support the introduction of 12 hour shifts and it is submitted that the Schweppes proposal would result in significant reductions in take home pay. United Voice also submits that the evidence does not establish that the proposed shift arrangements would result in productivity improvements within the meaning of s.275(e) of the Act.
[69] We now turn to a consideration of the evidence. It is convenient to summarise the evidence in a thematic way, by reference to particular broad topics.
The Evidence
(i) How does Schweppes propose to utilise the suite of shift arrangements available to it under its proposal?
[70] Under its proposal, Schweppes would have the capacity to utilise the range of shift options proposed as it sees fit. If accepted, the proposal could result in any combination of arrangements, across operational areas or over time with Schweppes deciding the mix of arrangements to be applied at any time (subject to the proposed transitional arrangements as to the availability of access to some options in some operational areas over the life of the Determination and provisions associated with the shift patterns).
[71] Schweppes provided material in relation to hours of work, earnings and unit labour costs, compared to actual data for 2011, derived from modelling of a 6 day shift operating over some areas over 5 months of a year, and of the 6 and 7 day patterns operating across the whole facility all year. 57 That data was compared to actual data for 2011. Whilst there is some dispute as to the assumptions used for the calculations, they provide guidance as to the impact of those particular arrangements.
[72] The modelling of the partial 6 day pattern is premised on capacity charts which represent the status quo of the facility today. 58 The modelling of the full 6 and 7 day patterns is illustrative in nature, indicating an opportunity cost for Schweppes that may not materialise.59
[73] The evidence suggests that the opportunity afforded to Schweppes by its proposed shift arrangements would be utilised by some combination of 5, 6 and 7 day patterns across particular operational areas and particular times of the year. [text removed]
[74] In this respect, the evidence of Mr Angus 60 was:
“It is not necessarily Schweppes’ intention to implement the 6 or 7 day shift patterns in all production areas at all times. Schweppes’ proposal allows Schweppes to implement the 6 or 7 day shift pattern in some or all production areas for the entire year or part thereof. Schweppes only intends to implement the 6 or 7 day shift pattern as demand necessitates and where it makes commercial sense to do so.”
[75] Mr Angus continued that “the cost per case analysis is (and was only intended to be) indicative only, should those production patterns be implemented and operational in that form,” 61 an observation which would apply equally to the estimates of the impact of the partial 6 and full 6 and 7 day shift arrangements on hours and earnings.
[76] [text removed]
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[78] [text removed]
[79] Schweppes will use temporary labour to fill additional positions within the 6 or 7 day shift patterns in the short term, with the intention to crew with permanent staff in the medium to longer term 62 (a two year horizon63).
[80] No information was provided by Schweppes in relation to hours of work, earnings and unit labour costs of the likely shift arrangements which would operate, in the short-term, if the Schweppes proposal were approved. The closest of the three scenarios modelled is the partial 6 day roster. However, that scenario departs materially from the most likely shift patterns which would be utilised having regard to the evidence of Mr Angus, as is indicated in the following table:
Table 1: Short-Term Utilisation of Existing Employees Shift Pattern Options
Partial 6 costing (Exhibit Schweppes 10) |
Most Likely (evidence of Mr Angus)
|
6 Day
| |
B1, B3, C6, QC, SRM , STORES (November to March) - 85 employees |
B1 and B3 all year - 41 employees C6 (November to March) - 17 employees
|
5 Day
| |
B9, B4, C8 and DC - 65 employees |
QC, SRM , STORES, B1, B3, C6, QC, STORES all year - 92 employees |
B1, B3, C6, QC, SRM , STORES
|
C6 (April to October) - 17 employees |
* Existing employment numbers taken from Exhibit Schweppes 10, at page 43.
(ii) Comparative shift arrangements
[81] The evidence of shift arrangements at other Schweppes sites in Australia is set out earlier in our decision (see paragraph [16] above).
[82] The Moorabbin Manufacturing Operations Enterprise Agreement 2011-2015 64 which applies to the Moorabbin facility of Coca Cola Amatil makes provision for 12-hour shifts within clause 19.4 - Specific Arrangements for 12 Hours, 24/7 Shift Rosters. They are not presently utilised.65 The CCA Bayswater Pty Ltd Enterprise Agreement 2011-201466, in clause 5.7.6 -Shift pattern flexibility - provides for a 3 day x 12 hour shifts (3 on - 3 off), where a business requirement exists, subject to two (2) weeks' notice to employees.
(iii) Benefits to Schweppes of the proposed shift arrangements
(a) Financial Benefits to Schweppes
[83] Evidence in relation to expected or likely financial gains to Schweppes arising from its shift proposal is limited in that it does not include the impact of the staggering of RDOs within the 5 day shift pattern. Further, the modelling undertaken by Mr Xureb is illustrative of a partial 6 day patterns and full 6 and 7 days patterns, none of which is likely to be implemented in practice.
[84] A financial benefit to Schweppes of [text removed] from its proposed shift arrangements can be inferred from the evidence of Mr Angus concerning the recovery, through that financial benefit, of the estimated cost of redundancy payments associated with the shift arrangements suggested by United Voice. 67 [text removed]
[85] Mr Angus evidence of [text removed] saving over [text removed] years implies an annual saving in the order of [text removed] per annum. Mr Angus believed the labour cost saving component of the total saving of [text removed] per annum to be approximately [text removed] per annum, accepting that a significant component of the financial benefit to Schweppes is not having to pay overtime 68 and a vast majority of the financial benefits would be experienced through reduced unit labour costs.69 His evidence was that installed capital is subject to a fixed depreciation cost and absorption of that fixed cost will not materially change relative to volumes if additional work was brought to Tullamarine, with any financial gain from increased capacity utilisation being marginal or incidental.70 Mr Angus’ evidence does not disclose the source of the additional [text removed] of prospective savings. Asked to think of an alternative saving, Mr Angus responded “other than the difference between the shift premiums paid on the five-day, versus the shift premiums paid on the six-day may come into the calculation as well. Primarily overtime savings, yes.”71
[86] Mr Angus relied on Mr Xureb for the information in his evidence and suggested that he would be able to provide details of exactly what was included. 72
[87] [text removed]
[88] Mr Xureb’s evidence was that the financial savings are essentially those associated with the labour cost savings: effectively the reduction in overtime and shift loadings. 73
(b) Reduced Labour Costs
[89] The evidence establishes that the financial gains to Schweppes from its proposed shift arrangements arises from labour cost savings due to the reduction in overtime and shift loadings.
[90] [text removed]
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[94] We accept that there are limitations in the modelling of the financial benefits of the proposal but on any view of it the benefits to Schweppes are significant.
(c) Capacity Utilisation
[95] The changed shift patterns proposed by Schweppes are directed to providing it with a right to operate on ordinary hours at any time, subject to shift penalties and other associated arrangements which would guarantee Schweppes the ability to utilise capacity, rather than rely on voluntary overtime (and temporary labour 74) to increase capacity beyond that currently available in ordinary time.
[96] Schweppes uses the term ‘guaranteed capacity utilisation’ to describe the capacity available without reliance on overtime and and/or temporary labour. Under current arrangements, Schweppes has a guaranteed capacity utilisation of 105 hours out of a possible 168 hours in any week (or 62.5%). By contrast, guaranteed capacity utilisation under shift patterns proposed by Schweppes would be as follows:
(i) 5 days shift pattern across all areas all year: 116.6 ordinary hours per week or 69.4% guaranteed capacity utilisation (an increase of 6.9 percentage points) resulting entirely through the staggering of RDOs;
(ii) 6 day shift pattern across all areas all year: 144 ordinary hours per week or 85.7% guaranteed capacity utilisation (an increase of 23.2 percentage points); and
(iii) 7 day shift pattern across all areas all year: 168 ordinary hours per week or 100% guaranteed capacity utilisation (an increase of 37.5 percentage points).
[97] The above material sets out the maximum guaranteed capacity utilisation which would be available to Schweppes in the event that the 5, 6 and/or 7 day shift patterns it proposes were included in a Workplace Determination. No evidence was produced as to the level of actual capacity utilisation under various mixes of the 5, 6 and/or 7 day shift patterns across operational areas and/or for different periods within the year, including the most likely mix which would be implemented by Schweppes over the likely duration of the Workplace Determination if the full range of shift options were approved.
[98] [text removed]
[99] [text removed]
[100] Limited evidence was provided in relation to the ability to meet required capacity, beyond guaranteed capacity by using overtime and temporary labour. Mr Angus did not deny that in last 10 years Schweppes, has been able to roster any shift it sought to run with voluntary overtime/temporary labour, 75 but stated that temporary workers are less efficient when irregular.76 He was unable to recall an occasion on which Schweppes had to go outside its usual temporary pool to obtain labour to roster a shift and, recounted only one incident where Schweppes secured a required permanent employee as a late volunteer.77 His evidence was that "Generally speaking any overtime offered by Schweppes is volunteered for and worked by employees." 78
[101] Mr Todd provided no direct evidence of an inability to staff a shift. He gave evidence that he had been told that there have been occasions in the past where Schweppes has been unable to operate on overtime days due to an insufficient number of volunteers for overtime. 79
(d) Certainty
[102] Schweppes submitted that while additional capacity utilisation, above guaranteed capacity, can be achieved through voluntary overtime and temporary labour, the absence of a guaranteed capacity, and the practical difficulties of obtaining volunteers for overtime and temporary labour, was unsatisfactory. Mr Angus gave evidence that improving the return on investment does not necessarily involve the ability to increase volume but requires a guaranteed ability to utilise capacity in order to facilitate the achievement of strategic objectives (e.g. product differentiation, and increased product value which requires greater capacity due to changeovers). 80 Further, Mr Todd’s evidence was that the current arrangements constitute ‘an onerous and time consuming process that must be followed for securing volunteers’81 and securing temporary labour ‘at the death’ is extremely onerous for Schweppes.82 Mr Kunkel gave evidence that there is an agreed term in the proposed Determination that provides for a simpler and less time consuming process for the allocation of overtime83.
(iv) The effect of the proposed shift arrangements on employees
(a) Hours of Work and earnings
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(b) Work/Life Balance
[119] United Voice brought evidence from 6 members employed by Schweppes, which set out their family responsibilities and community activities. The witness provided their assessment of the impact of the proposed shift arrangements on them (and more generally in respect to health and safety issues in some cases).
[120] The basis of a survey undertaken of its members who would be covered by the Determination showed 84 that 95% of the employees85 do not support the proposed 12 hour shifts, for several reasons:
[121] The usefulness of the survey data is limited because the results relate generally to ‘the company’s proposal to introduce 12 hour shift patterns over 6 and 7 days’ 86 and do not address 6 or 7 day shift patterns separately or a combination of 5, 6 and 7 day shifts, which appears likely to occur in practice under the Schweppes proposals during the term of a Workplace Determination. The perceptions reflected in the survey and the evidence of individual employees are not informed by knowledge of how the proposed shift arrangements might be utilised in practice, or by experience of working those shift patterns at Schweppes. The survey responses were, however, informed by a knowledge of the broad proposal by Schweppes to allow it access to any combination of 5, 6 and 7 day shift patterns and their associated provisions.
[122] The United Voice witnesses expressed concern that the proposed shift arrangements would detract from their capacity to meet family responsibilities and continue to engage in community activities. Particular reference was made to the disruption of weekend activities.
[123] The Schweppes proposal in Clause 2 of Appendix D, relating generally to all shift patterns, provides for Schweppes to allocate employees to particular shift patterns and shifts according to operational requirements (clause 2.1). That allocation is subject to priority afforded to employees in the allocation of a particular shift within a pattern (clause 2.2.1) and a particular shift pattern (2.2.2.) to an employee who is unable to work that shift or pattern due to personal circumstances, has unsuccessfully explored all reasonable alternative personal arrangements and, in the case of a particular pattern, is prepared to undertake necessary training to allow allocation to a particular pattern. Clause 2.3 provides for shift swaps if approved by management.
[124] In the event that its primary position is rejected, United Voice seeks the introduction of provisions to address work/life balance, requiring Schweppes to:
(c) Health and Safety
[125] United Voice 87 led evidence from two expert witnesses concerning health and safety issues relevant to 12 hour shift patterns:
(i) Peter Holland, 88 Associate Professor, Department of Management, Monash University, whose research experience includes new patterns of work
(ii) Sally Ferguson, 89 Associate Professor and Assistant Director of the Appleton Institute of Behavioural Science at the South Australian campus of the Central Queensland University. The Institute undertakes research and teaching across a range of scientific areas including sleep and biological rhythms, applied psychology, occupational health and safety, human factors, risk management and cultural anthropology. She had previously been employed by the Centre of Sleep Research at the University of South Australia.
[126] Mr Holland’s evidence drew on research undertaken by him assessing the impact of 12 hour shifts in ten companies. Key findings were:
(i) No organisation had run a pilot of the new shift to test its impact;
(ii) After 12 months no organisation could point to productivity improvements; and
(iii) No systematic study of health and safety implications was undertaken.
[127] Mr Holland also found that 3 of the 10 organisations had workers’ compensation claims due to increased exposure of employees to work stressors; cases of workers returning from injury being unable to sustain 12 hour shifts; and impacts on leisure and work life balance.
[128] Holland expressed concerns in relation to the Schweppes proposal, about the ability of older workers to work sustained 12 hour shifts, the safety of using industrial equipment and undertaking manual handling over extended shifts; the impact of 6am and 6pm shift starts on work life balance and sleep patterns; the erosion of recuperation time; and the absence of fatigue management processes within the Schweppes proposal.
[129] Ms Ferguson identified the following factors for consideration in relation to the Schweppes proposed shift patterns:
(i) Roster change processes: a legitimate trial period of any new roster should be established to monitor outcomes such as employee satisfaction and morale, errors/incidents/accidents, actual sleep obtained, reports of increased fatigue, productivity and absenteeism;
(ii) Implications for non-work time: working outside standard work weeks impacts on non-work life potentially both negatively and positively, requiring time for an individual and their family to adjust to a different schedule, support in managing the change and recognition that a changed schedule may result in unresolvable conflicts with family and domestic life for some workers;
(iii) The importance of sleep: one of the main challenges for shift work is the displacement of the sleep period away from the night, making it more difficult to get good quality sleep, which is essential for waking function and strategies to ensure adequate sleep. Two elements of sleep were identified:
(iv) Fatigue related risk, which is assessed by examining the likelihood and consequences of a fatigue related incident and requires an understanding of the factors likely to increase the risk of fatigue related impairment, good roster design, a comprehensive fatigue management plan, training to assist in monitoring, detecting and managing risk and a constant improvement/audit process.
[130] Ms Ferguson identified key rostering principles in relation to the proposed change:
(i) Overtime should not be added onto 12 hour shifts;
(ii) At least two night-time sleep opportunities should be provided in a block of night shifts; and
(iii) The risks associated with driving home after 12 hour shifts needs to be considered.
[131] Ms Ferguson’s evidence was that a proposed shift pattern of the type sought by Schweppes should not be implemented without a detailed risk assessment of, at a minimum, fatigue related risks. Such a risk assessment was said to be consistent with standard and proper practice.
[132] The evidence was not subject to any evidentiary challenge by Schweppes. Neither witness was required for cross-examination.
[133] United Voice also tendered and relied on a series of documents and journal articles in relation to shift work 90, focussed on 12 hour shift arrangements and drew attention to several key contentions91. Schweppes directed our attention to other contentions within the same publications92. The research reflected in the documents as a whole raises potential negative and positive outcomes associated with extended shifts, rather than supporting a conclusion that extended shifts are uniformly good or bad. The research highlights the importance of appropriate roster design and control measures and proper risk assessment having regard to the evidence in relation to risks associated with 12 hour shift arrangements, directed to maximising the potential benefits of the shift arrangements and avoiding or minimising any potential costs and/or risks.
[134] Mr Kunkel’s evidence, based on analysis by Professor Harper relied on by Schweppes in the s.423 proceedings before Senior Deputy President Kaufman, was that the average and median age of the employees to be covered by the Workplace Determination is 43 years or more, with 23% of employees aged over 50 years.
[135] United Voice also brought evidence from three members concerning health and safety issues. The evidence from Mr Kara reflected his views, informed by his experience working an 11 hour shift with an earlier employer. The evidence of Mr Cachia, a Health and Safety Representative (HSR) at Schweppes, reflected his observations, made in the context of the operational environment at Tullamarine. The evidence of Mr Villani, also a HSR at Schweppes, reflected his experience with 12 hour shifts with an earlier employer and his recollection of one incident occurring 5 years ago at Schweppes concerning an employee working repeated 12/14 hour shifts.
[136] Schweppes’ evidence in response was essentially to the effect that health and safety issues arising in the context of 12 hour shift patterns would be specifically addressed through risk assessment and established health and safety policies and processes, through which appropriate control measures to eliminate or manage specific risks associated with any proposed shift pattern can be developed and implemented, when the forms of shift patterns approved was known.
[137] It is apparent from the evidence that Schweppes has not undertaken the following steps:
(i) assessed the availability of alternate work to avoid excessive manual handling over extended shifts; 93
(ii) undertaken a specific review to see if Health and Safety policies which were not designed for 12-hour shifts 94 need amendment in respect of 12 hour shift patterns;95
(iii) undertaken a risk assessment in respect of 12 hour shifts, although it is intended that will occur when the Workplace Determination outcome is known; 96
(iv) Considered return to work issues in the specific context of the 12 hour shift proposals; 97
(v) Prepared any process for testing fatigue under a 12 hour shift pattern; 98
(vi) Developed a mechanism tailored for the introduction of the 12-hour shift to provide that support or deal with personal impacts of the proposal; 99 or
(vii) Developed a training program specifically designed to cater for the move from an 8 hour to 12-hour shift. 100
(v) Additional employment
[138] The evidence of Mr Angus is that under the most likely shift changes introduced by Schweppes in the short-term:
(a) The staggered RDO would require an additional person per shift per process area, resulting in an additional 10 employees per shift morning and afternoon shift, plus 3 for the evening shift, a total of 23 additional employees; 101
(b) An additional crew for B1, B3 and C6 - 21 employees plus an additional 4 support employees (Syrup and QC). 102 This additional labour would be recruited from temporary labour in the short-term.103
[139] [text removed]
(vi) Conditions associated with proposed shift arrangements:
(a) Proposed RDO arrangements within the 5 day shift patterns
[140] The Schweppes proposal 104 entails the staggering of RDOs across all 5 working days under a 5 day shift pattern in distribution and RDOs scheduled either every second Monday or across all 5 working days under a 5 day shift pattern in Manufacturing, which alternatives Schweppes could apply at its discretion with one week’s notice.105
[141] As noted above, no information has been provided in relation to the impact on employee hours and earnings and unit labour costs specifically in relation to the Schweppes proposal in respect to RDOs on the 5 day shift pattern. 106
[142] The employee witnesses raised concerns about changes to the current RDO arrangements on various bases: in two cases related to the family value of 3 day weekends, in one case because of the effect on a very specific usage made of the current RDO and in most cases, expressing concern about the possibility of changed RDOs which would remove their ability to plan social, community and family activities.
(b) Shift loadings
[143] The shift loadings supported by Schweppes and United Voice are as follows:
Table 4: Shift Loadings - Schweppes and United Voice
Schweppes Workplace Determination |
United Voice | |
6 day | ||
Clause 3 of Appendix F |
||
3.1(a) - day (Mon-Wed) |
1.39% |
15% |
3.1(b) - day (Thu- Sat) |
6.39% |
30% |
3.1(c) - night (Mon-Wed) |
11.39% |
45% |
3.1(d) - night (Thu- Sat) |
16.39% |
60% |
7 day | ||
Clause 3 of Appendix G |
||
3.1(a) - day |
19.29% |
42% |
3.1(b) - night |
29.29% |
72% |
Other issues | ||
Wage increase |
Should reward employees for efficiency/productivity/financial benefit to Schweppes |
[144] Some context for the competing positions is provided by the provisions of the 2010 Agreement and the underlying award.
[145] The 2010 Agreement provides:
“3 RELATIONSHIP TO AWARD / AWARD SIMPLIFICATION
3.1 This agreement is to be read in conjunction with terms and conditions of employment outlined in the Food Beverages and Tobacco Industry Aerated Waters General Award 1996 (the 'award') as it stood prior to Award simplification in 1998. Provided that increases in allowances and improvements in conditions to the benefit of employees, introduced from time to time after the Award simplification process in 1998, shall apply.
3.2 1f there is any inconsistency between the terms of the Award and the provisions of this agreement, the terms of the agreement shall prevail to the extent of any inconsistency.”
[146] We shall refer to the Food Beverages and Tobacco Industry Aerated Waters General Award 1996 as the Transitional Award. The parties agreed that Clause 3 of the Determination should include a provision in similar terms except that Clause 3.1 would provide that “This agreement is to be read in conjunction with terms and conditions of employment outlined in the Food, Beverage and Tobacco Manufacturing Award 2010.” We shall refer to this Award as the ‘Modern Award.’
[147] Both the Transitional Award and the Modern Award provide for the introduction of 12 hours shifts in similar but not identical terms. (Clause 30.5 of the Modern Award and Clause 28.4 of the Transitional Award.)
[148] The Modern Award provides at Clause 30.5 (c) that
“(c) By agreement between an employer and the majority of employees in the enterprise or part of the enterprise concerned, 12 hour days or shifts may be introduced subject to:
(i) proper health monitoring procedures being introduced;
(ii) suitable roster arrangements being made;
(iii) proper supervision being provided;
(iv) adequate breaks being provided; and
(v) a trial or review process being jointly implemented by the employer and the employees or their representatives.”
[149] The 2010 Agreement provides that the ordinary hours are 35. Both parties agree that this should be maintained in the proposed Determination.
[150] The 2010 Agreement provides (Clause 17.1) for a 30 minute unpaid meal break for Monday to Friday day workers and that afternoon and nightshift employees receive a 20 minute paid meal break. The Transitional Award (clause 28.5) and the Modern Award (clause 30.3(b)) provides that continuous shift workers must be paid for a 20 minute paid meal breaks. The six and seven day rosters proposed by Schweppes meet the definition of continuous shift work in the Modern Award.
[151] The Transitional Award and the Modern Award provide for night shift penalty of 30% where the night shift is non-rotating as is the case in Schweppes’ proposed 5, 6 and 7 day rosters.
[152] The parties agree that for workers on the 5 day roster shift penalties shall be as per the Modern Award Clause 30.1, 30.2 and 30.3. (Appendix E clause 3 of the proposed Determination)
[153] The relevant conditions associated with a 12 hour shift pattern under the 2010 Agreement, the Transitional Award, the Modern Award and the proposals for the Workplace Determination are as follows:
Table 5: 12 Hour Shift Pattern Conditions
2010 Agreement |
Transitional Award |
Modern Award |
Agreed provisions in proposed Determination |
Schweppes proposed Determination |
United Voice alternative proposal | |
Meal Break on 5 day roster day shift |
30 minutes unpaid |
30 minutes unpaid |
30 minutes unpaid |
30 minutes unpaid |
||
Meal Break on 5 day roster night shift |
20 minutes paid |
20 minutes paid |
20 minutes paid |
20 minutes paid |
||
Meal and rest breaks on 6 and 7 day roster |
NA |
Paid |
Paid |
40 minutes paid and 20 minutes unpaid |
40 minutes paid and 20 minutes unpaid | |
Night shift penalty for 5, 6 and 7 day rosters |
30% |
30% |
30% |
10% for night shift |
30% Hours which would be regarded as overtime or shift penalty under present Agreement paid at overtime or shift penalty rates. | |
Overtime as part of 7 day roster |
NA |
All overtime at 100% |
Plus 9.29% for built in overtime on 7 day roster paid each hour Plus 1.39% for inconvenience and built in overtime on 6 day roster Paid each hour. |
All overtime at 100% | ||
Overtime 5 day roster |
50% for first two hours and 100% thereafter. 100% on RDO or weekends on afternoon, night shift,. 100% Sundays,150% on public holidays |
50% for first two hours and 100% thereafter on day shift |
50% for first three hours and 100% thereafter on day shift |
50% for first two hours and 100% thereafter. 100% on, RDO or weekends on afternoon, night shift. 100% Sundays. 150% on public holidays |
||
Overtime 6 and 7 day roster |
NA |
All overtime at 100% |
50% for first two hours and 100% thereafter on day shift and 100% on afternoon, night shift on RDO or weekends. 100% Sundays. 150% on public holidays |
All overtime at 100% | ||
Penalty for Saturday work on 6 and 7 day rosters |
NA |
50% (in substitution of night shift penalty) |
50% (in substitution of night shift penalty) |
5% where roster includes Saturday Plus 10% for night shift For all hours worked on roster (equates to 15% for day shift Saturday hours and 45% for night shift Saturday) |
50% Hours which would be regarded as overtime or shift penalty under present Agreement paid at overtime or penalty rates. | |
Penalty Rate for Sunday work on 6 and 7 day rosters |
NA |
100% (in substitution of night shift penalty) |
100% (in substitution of night shift penalty) |
5% where roster includes Sunday Plus 10% for night shift For all hours worked on roster (equates to 15% for day shift Sunday hours and 45% for night shift Sunday hours) |
100% |
[154] The penalties applicable, if paid each rostered hour, under the Schweppes and United Voice proposals and the Modern Award are as follows:
Table 6: Applicable Penalties
SCHWEPPES |
UNITED VOICE ALTERNATIVE |
MODERN AWARD (35 ORDINARY HOURS) (OVERTIME HOURS ON SUNDAY ON 7 DAY ROSTER) |
MODERN AWARD (35 ORDINARY HOURS AND PAID BREAK- IE 36 PAID HOURS ON 6 DAY AND 42 PAID HOURS ON 7 DAY ROSTER) | |
6 DAY MON-WED (DAY) |
1.39% |
15% |
0% |
2.77% |
6 DAY THURS-SAT (DAY) |
6.39% |
30% |
16.67% |
18.05% |
6 DAY MON-WED (NIGHT) |
11.39% |
45% |
30% |
31.94% |
6 DAY THURS-SAT (NIGHT) |
16.39% |
60% |
36.67% |
38.06% |
7 DAY |
19.29% |
42% |
21.43% |
21.43% |
7 NIGHT |
29.29% |
72% |
42.85% |
42.85% |
[155] The 1.39% allowance on the 6 day roster amounts to a payment of an additional 0.486 hours pay in a 35 hour week or 0.5 hours pay in a 36 hour week.
[156] Schweppes propose that 40.833 hours per week be paid under the 7 day roster. The overtime embedded in the roster is 5.833 hours if the unpaid meal break is not included. The 9.29% allowance amounts to a payment of an extra 3.793 hours pay.
(c) Notice and Minimum Periods of Changed Shift Patterns
[157] The notice and minimum periods supported by Schweppes and United Voice are as follows:
Table 7: Notice and Minimum Periods
Schweppes Workplace Determination |
United Voice | |
Clause 3.1.1 of Appendix D - change in a pattern |
2 weeks notice |
6 weeks notice |
Clause 3.1.2 of Appendix D - change within a pattern |
1 weeks notice |
2 weeks notice |
Clause 6.1 of Appendix F and clause 6 of Appendix G - Minimum period an employee who has been changed to a new shift pattern remains on it |
2 weeks
|
12 weeks (less by mutual agreement) |
(d) Working of consecutive shifts
[158] Clause 4.5 of appendix G of the Schweppes proposed Determination provides that: "No employee will be required to work more than four consecutive shifts unless agreed by the employee and management." Mr Angus accepted in evidence that it should be amended to read: "No employee will work more than four consecutive days," 108
(e) Annual Leave
[159] It is agreed that the 7 day shift pattern proposed by Schweppes would attract an additional (5th) week of annual leave under the National Employment Standards (NES). 109 The Schweppes proposal in respect of the 6 day shift pattern is for 4 weeks annual leave.110 That position is accepted by United Voice in respect of the Monday to Wednesday shift but it proposes an additional (5th) week of annual leave in respect to the Thursday to Saturday shift.111 This proposition is advanced as a matter of merit, rather than as an entitlement arising under the NES.112
(f) Other matters
[160] Schweppes proposes a one-off payment of $500 in recognition of the introduction of shift pattern in the Determination. United Voice seeks a one-off payment of $10,000. 113
Consideration
[161] The submissions in respect to hours of work, RDOs, shift patterns and annual leave were advanced at a general level, with Schweppes seeking within a Workplace Determination, an authority to implement 5, 6 or 7 day shift patterns, in any combination across operational areas and throughout the year, subject to the conditions proposed for the proposed shift patterns. United Voice opposed any provision whereby Schweppes could utilise 6 or 7 day shift patterns or, in the alternative, submitted that if such shift patterns were permitted they should be based on existing employees having the opportunity to volunteer to work them and with a range of associated conditions.
[162] It is not certain what actual shift arrangements would be utilised by Schweppes in the event that 5, 6 and 7 day shift patterns were available to it. The actual shift patterns employed would depend on demand in particular process areas and other commercial considerations. Subject to these uncertainties, the evidence of Mr Angus and relevant production data suggested an intention to run the 6 day pattern in B1, B3 and C6, starting September or October for part of the year, with the 6 day shift in B3 being an ongoing arrangement and, subject to decisions to bring outsourced product back to Tullamarine, a likelihood of running the B1 line on the 6 day pattern for full year and at some stage operating a 7 day pattern in the peak.
[163] This outlook gives some indication of the likely utilisation of the shift patterns which may be utilised although, as noted by Schweppes, there can be no certainty as to the actual pattern which might be used given the uncertainties associated with the forward planning of business needs and outcomes. 114
[164] The generalised nature of the debate and the absence of any clarity as to the actual shift patterns which might apply meant that much of the information put to us as to the impact of the proposed shift arrangements, on unit labour costs, hours of work and employee earnings was indicative only, based on the modelling of three particular arrangements (the partial and full 6 day and full 7 day shift patterns). Such information is of some assistance, allowing broad conclusions to be drawn as to the impact of particular shift arrangements upon Schweppes and its employees at Tullamarine, but does not provide specific information as to the effect on unit labour costs, hours of work and employee earnings of actual shift patterns which might be utilised.
[165] It is possible, and necessary for the purpose of our decision, to draw some general conclusions, referable to s.275 of the Act, as to the likely effect of access to and utilisation by Schweppes of the shift arrangements reflected in its proposed Workplace Determination. We now turn to our consideration of the particular factors set out in s.275.
(i) The merits of the case
[166] Consideration of the merits of the case advanced by Schweppes for the shift arrangements proposed in its Workplace Determination requires a balancing of the contentions and evidence advanced by the parties, directed largely but not entirely to the competing interests of Schweppes and its employees. These matters are addressed in relation to the other relevant parts of s.275 of the Act below and a balancing of those considerations is reflected in our conclusion below. In our view, the merits favour the introduction of the arrangements we propose.
(ii) The interests of the employers and employees who will be covered by the determination
[167] Schweppes pointed to a range of benefits which, it submits, arise from its proposed shift arrangements 115, including increased capacity utilisation, increased productivity, labour cost savings, an increased return on capital invested, improved competitiveness, improved longer term financial and commercial strength, an increased capacity to attract new investment and grow strategically and a better capacity to meet demand fluctuations.
[168] The issue of productivity, whilst a matter affecting the interest of Schweppes, falls within s.275(e) and is considered below.
[169] The most significant benefit to Schweppes in securing the ability to operate 5, 6 or 7 day shift patterns arises from labour cost savings: effectively the reduction in overtime and shift loadings. 116 The evidence establishes that Schweppes incurs greater labour costs than it would incur under the implementation of 6 and/or 7 day shift patterns it proposes within part or the whole of its Tullamarine operations. [ text removed]
[170] [text removed]
[171] The benefit said by Schweppes to arise in respect of increased capacity utilisation is also related to the reduced labour costs associated with its proposal: in effect the ability to access additional capacity without or with lesser reliance on overtime and temporary labour. Guaranteed capacity, as the expression is used by Schweppes, is the level of capacity available under current arrangements without utilising voluntary overtime and/or temporary labour. The evidence 117 shows actual capacity utilisation in excess of the 62.5% level of guaranteed capacity cited by Schweppes in some areas, particularly in the production areas of B1, B3 and B9 and the support areas of SRM and quality over the peak demand months. Equally, some areas do not operate to that guaranteed level of capacity at some times in the year. There is also evidence that, despite the voluntary nature of overtime and the inconvenience and cost of using temporary labour, Schweppes has been able to operate at greater actual capacity without evidence of an inability to secure volunteers for overtime or temporary labour from its usual pool. We accept, however, that the fact that Schweppes has achieved additional production through overtime and temporary labour does not diminish the appropriateness of seeking out more cost effective means of achieving the same output levels and providing a broader range of strategic options.
[172] From the evidence, the issue about capacity utilisation is not so much about an inability to increase capacity to meet periods of high demand but the inability to do so without incurring the higher labour costs, resulting from overtime payments and higher costs incurred in respect of temporary labour.
[173] [text removed]
[174] Schweppes also identified improved competitiveness as a benefit advancing its interest which would arise from its proposal. To the extent that its proposal provided lesser labour costs than it would otherwise incur and it might provide a broader range of commercially viable strategic options, the competitive position of Schweppes would be improved. In the latter respect, the availability of the 12 hour shift options proposed would put it on a better or equal footing with CCA in respect of the provision made for 12-hour shifts within clause 19.4 of the Moorabbin Manufacturing Operations Enterprise Agreement 2011-2015 118 (on a voluntary opt-in basis) and clause 5.7.6 of the CCA Bayswater Pty Ltd Enterprise Agreement 2011-2014.119
[175] The Schweppes proposal would also provide it with additional options for meeting fluctuations in demand. Such fluctuations might be met by volunteer overtime and temporary labour and, depending on the level and duration might be best met in that way, albeit at a higher cost to Schweppes. The option of a 6 or 7 day shift pattern for a period of time may provide a more cost effective and practical alternative in some circumstances: for example where a sustained and relatively predictable period of high demand needs to be met.
[176] [text removed]
[177] The utilisation of additional shift patterns would also potentially impact on the interests of employees, and will certainly impact on some employees, in respect of their earnings, hours and patterns of work, family and community responsibilities and activities and, potentially, their health and safety. Given the nature of the Schweppes proposal, providing a range of shift pattern options, which would be differently accessed in particular production and support areas, and the different personal circumstances of employees, the impact of the proposal would vary greatly between particular employees. The impact on the hours and earnings of a particular employee would depend on their current working patterns - ordinary and overtime - and their new working patterns, if changed, when Schweppes accessed additional shift options. Some employees may continue to work within past work patterns with no or marginal change. Others might experience a significant change in their work patterns. Depending on the specific shift arrangements they undertake into the future some employees will increase their earnings (and hours) whilst others will suffer a reduction. Equally the impact on family responsibilities would depend on whether their working patterns were changed and their particular family circumstances and ability to reorganise around changed working patterns. Some employees moving to a three day work week may, with some adjustment to their family arrangements, find the additional days away from work beneficial. Other employees might experience significant, and at worst unmanageable, dislocation to their capacity to meet their family responsibilities.
[178] Mr Xureb provided estimates of average hours of work and average earnings of employees under the 5 day pattern in 2011, the proposed partial 6 day pattern, and the full 6 and 7 day patterns. 120 Whilst not directly relevant to the most likely shift arrangements which Schweppes would employ, the estimates provide useful information in relation to those specific shifts arrangements. At an aggregate level, the utilisation of a 7 day pattern for the full year in all areas would have a more limited impact on employee earnings and hours than a partial or full 6 day pattern. A 6 day pattern applied in all areas all year would significantly reduce hours and earnings, whilst the utilisation of a 6 day pattern for peak demand areas over the five peak production months - the partial 6 pattern - would result, on average in a less significant reduction in both hours of work and earnings for current employees. However, aggregate or average data masks the reality that, given the evidence as to the likely utilisation of a mix of 5, 6 and 7 day arrangements under the Schweppes proposal, the impact on individual employees will depend on the their current shift arrangements and work patterns (including the working of overtime) and the new shift patterns which they would work. In some cases working patterns for a particular employee might be unchanged or marginally changed. For others the impact might be very significant.
[179] Data provided by Mr Xureb in respect of earnings excluding employees who did not work for a full year in 2011 121 indicate that 46% of employees would earn less than the average earnings under the partial 6 day pattern than in 2011. The corresponding figures for the full 6 and full 7 day shift patterns are 73% and 30% respectively. The same data, normalised to remove the impact of the protected industrial action,122 indicate that a significant majority of employees would earn less than the average earnings under either 6 day pattern. The evidence shows, on average, a significant reduction in overtime hours within each of the modelled shift patterns.
[180] It is not possible, from the available evidence, to draw conclusions in respect of particular employees; but the aggregate figures suggest that the new shift arrangements implemented under the Schweppes proposal would result in a loss of earnings for many employees.
[181] The evidence that overtime levels varied between individual employees ranging from an average of 0.09 hours per week to 24.33 hours per week 123 and the data in the table in paragraph [105] above shows that in 2011, 10% of employees received 23% of overtime earnings, while 35% earn only 12%, indicate not only the diversity of current earnings between employees but suggests that new shift patterns will involve very significant reductions for some employees.
[182] It should be noted that the level of reductions in average earnings under the partial 6, full 6 and full 7 day shift patterns relative to 2011 actual average earnings 124 is associated with relatively comparable reductions in hours worked125. Further, whilst the use of overtime and temporary labour to increase capacity over many years has resulted in a high level of institutionalised overtime, with many employees earning significant overtime earnings (with the associated additional working hours), employees do not have an ‘entitlement’ to current levels of overtime. Nonetheless, it is clear that some employees would suffer a significant loss of income, with reduced hours of work, which needs to be managed. The reduction in penalty rates proposed by Schweppes will also contribute to likely income loss.
[183] United Voice members who gave evidence expressed a concern that the proposed shift arrangements would detract from their capacity to meet family responsibilities and continue to engage in community activities.
[184] As we have already noted the Schweppes proposal will impact differently on the work/life balance of particular employees, depending on what, if any, changes are made to their working patterns, the nature of their family and community responsibilities and activities and the capacity to adjust their personal arrangements. The impact on particular employees and employees in general will also depend on arrangements associated with the implementation of new shift patterns, including the extent to which personal circumstances can be and are accommodated and the provision of adequate notice to allow alternative personal arrangements to be made.
[185] Much material was put to us in relation to health and safety issues associated with working extended shifts. United Voice contended that the implementation of extended shift arrangements implemented without adequate prior attention to health and safety issues raised serious issues going to the interests of employees. Health and safety issues arising in the particular context of extended shift arrangements could adversely impact upon employees unless these issues were adequately assessed and addressed.
[186] As noted in paragraph 143, Schweppes has not taken sufficient steps to prepare for the implementation of extended shift arrangements. It has, however, indicated that it will do so prior to giving effect to any changed shift arrangements permitted by the Workplace Determination 126
[187] The research which was drawn to our attention identifies particular issues which Schweppes will be required to address in order to properly meet its health and safety obligations.
[188] The findings of Associate Professor Holland 127 do not support a finding that 12 hour shifts arrangements are inherently unsafe, but provide support for proper planning and systematic study of health and safety implications of extended shift arrangements. Associate Professor Ferguson’s evidence128 supported trialling of any new roster to monitor outcomes such as employee morale, incidents, sleep and fatigue, productivity and absenteeism.
[189] Associate Professor Ferguson’s evidence 129 raises several implications of extended shift arrangements for non-work time: working outside standard work weeks impacts on non-work life potentially both negatively and positively, requiring time for an individual and their family to adjust to a different schedule and recommends support in managing the change and recognition that a changed schedule may result in irresolvable conflicts with family and domestic life for some workers.
[190] That evidence, and the other research to which we were directed, does not establish that an extended shift arrangement necessarily creates unmanageable health and safety risks. The research, as a whole, suggests both advantages and disadvantages of extended shift arrangements and does not establish that 12 hour shifts are inherently unsafe. The research raises issues - in relation to health and safety and more broadly, which need to be considered in the design, implementation and operation of shift arrangements.
[191] Schweppes noted that work arrangements, including those involving shift patterns, are subject to established health and safety regulation. However, we consider that it is appropriate to include in the Workplace Determination parameters for the trialling, monitoring and assessment of the impacts of shift patterns including the health and safety implications.
(iii) The public interest
[192] As a general proposition initiatives which enhance productivity; increase competition in a market; or create employment, will attract the public interest. Conversely, union claims for wage increases and employer claims to reduce entitlements, will not normally have a public interest component. Such claims are likely to turn of the merits of the particular proposal. While claims to increase or decrease labour costs will be in the interests of the party concerned, and hence attract s.275(c), they are unlikely to attract the public interest.
[193] In the context of this matter, the financial benefit to Schweppes arising from its shift proposal does not, in itself, raise public interest considerations. Some public benefit accrues from the additional employment associated with the Schweppes proposal: 23 additional employees associated with the staggered RDO 130 and additional crewing, filled by temporary labour for much or all of the period over which the Workplace Determination will operate in respect to the 6 and 7 day shift arrangements.131 There is no evidence to suggest that the continuation of the Tullamarine operations of Schweppes is at risk. Although there may be some marginal contribution to competition in a highly concentrated market, the evidence does not establish significant benefits. Overall, the shift arrangements proposed by Schweppes do not give rise to significant issues in the public interest, either in favour or against the Schweppes’ proposal.
(iv) How productivity might be improved in the enterprise or enterprises concerned
[194] As already noted in our decision, the benefit to Schweppes under its proposal from a lower unit labour cost achieved by the capacity to schedule production in ordinary time hours does not constitute productivity in the conventional sense. Whilst productivity benefits in the conventional sense might arise from an ability to more fully utilise existing capital equipment any such benefit associated with new shift arrangements would be marginal or incidental. 132 There is general evidence that the inability of Schweppes to utilise the alternative shift arrangements it proposes is a constraint on investment at the Tullamarine site, but there is no evidence that the operation of the shift arrangements proposed by Schweppes would generate capital investment, nor is there any evidence as to its effect on productivity.
(v) Incentives to continue to bargain at a later time
[195] The broad authority which Schweppes seeks to give effect to a range of extended shift options, with significant discretion provided to it and limited constraints, would, if included in the Workplace Determination diminish the incentive for Schweppes to negotiate around shift arrangements in future bargaining. The more limited arrangements we propose will provide some joint experience of extended shifts arrangements and provide a better basis for bargaining arrangements which reflect the particular circumstances at the Tullamarine site and balance the interests of the parties.
(vi) Other matters
[196] Section 275(b) is of no relevance to the current matter. Further, no issues were raised in relation to the matters in ss.275(f) and (g) of the Act in relation to this matter at issue.
Conclusion
[197] We are satisfied that the implementation of changed shift arrangements would provide financial and commercial benefits in the interests of Schweppes. Against that, we are satisfied that such changed shift arrangements would adversely affect the interests of some employees in respect to earnings and their family and community responsibilities. The extent, both in terms of spread and the level, of that impact would depend on what arrangements were implemented by Schweppes within the authority they seek and the conditions associated with the new shift arrangements.
[198] On the material before us, we are not satisfied, having regard to the matters in s.275, that the Workplace Determination should generally authorise any combination of 5, 6 and 7 day shift arrangements, in the matter sought by Schweppes. We are, however, prepared to include in the Workplace Determination a more limited form of access to extended shift arrangements, which will provide financial and commercial benefit to Schweppes and be subject to suitable measure to ameliorate the adverse impacts on employees. As indicated during the course of the proceedings we will make an in principle decision at this stage, allowing the parties a further opportunity to put submissions in relation to the more limited extended shift arrangements we set out below. The parties will also have the opportunity to address some issues we have left outstanding.
[199] We have come to this conclusion for several reasons.
[200] First, we are not satisfied that Schweppes has made out a case for a general authority to utilise any combination of 5, 6 and 7 day shift arrangements and the associated conditions it proposes. In large part this reflects the fact that much of the evidence was directed to illustrative information in relation to the operation of 5, partial and full 6 and 7 day shift arrangements. The evidence before us does not provide us with a sufficient basis to assess and balance the impact on the interests of Schweppes and its employees, and the public interest, of the range of options which might be utilised by Schweppes within a general authority for Schweppes to implement the shift arrangements it proposes.
[201] Second, a more limited access to extended shift arrangements is appropriate given the uncertainty about the impact on the interests of employees and allows for measures to be tailored to ameliorate negative effects upon employees relevant to the particular shift arrangements permitted.
[202] Third, the more limited access to extended shift arrangements we have decided upon will provide a basis for future negotiations, better informed by an assessment of the actual impact of and conditions required for any possible expansion of shift options.
[203] Finally, we think that a more limited and controlled introduction of extended shift options better meets the competing considerations arising within the statutory matters in s.275 of the Act. We think it reasonably accommodates the peak demand periods within Schweppes’ Tullamarine operation.
[204] We are prepared to include the following provisions in the Workplace Determination:
(a) Proposed RDO arrangements within the 5 day shift patterns
[205] The Schweppes proposal in relation to RDO arrangements within the 5 day shift patterns will be included in the Workplace Determination with some modification. The provision would be in the terms of clause 6.1 of Appendix E of the Schweppes proposed Workplace Determination, save that:
(i) A change to RDO’s within or between the options in clause 6.1 will be subject to no less than 2 weeks notice, except by agreement between Schweppes and the employee, with a requirement for Schweppes to give consideration to hardship in particular personal circumstances. We think that one week’s notice is inadequate, given the legitimate concern about the loss of predictability of RDOs having regard to the need to plan personal arrangements; and
(ii) Disputes in relation to the allocation to RDO’s will be subject to the general dispute procedure within clause 16 of the Workplace Determination. We are not satisfied that the general agreed dispute resolution procedure should not apply to disputes concerning the allocation of employees to particular shifts and shift patterns.
(b) Proposed 6 and 7 day shift arrangements
[206] We are prepared to include in the Workplace determination a provision authorising a trial of 6 day shift patterns (12 hours per day). We think a trial basis is appropriate to ensure that the first introduction of extended shifts is attended by proper planning and monitoring. The trial would be on the following basis:
(i) Stage 1: immediately following necessary preparation after the commencement of the Workplace determination (see below):
Authority to commence, on a trial basis, 6 day 12 hour shift patterns (Monday- Wednesday and Thursday to Saturday (fixed) in any production or support area between the months of November to March inclusive.
(ii) Stage 2: 12 months after the commencement of the Stage 1 trial:
Continued authority to operate, on a trial basis, 6 day 12 hour shift patterns (Monday- Wednesday and Thursday to Saturday (fixed) in any production or support area between the months of November to March inclusive.
Authority to commence, on a trial basis, 6 day 12 hour shift patterns (Monday- Wednesday and Thursday to Saturday (fixed) in B1, B3 and directly related support functions, at any time of the year.
[207] In each case, the trial will be subject to:
(i) Expressions of interest for volunteers and a requirement for Schweppes to utilise volunteers before requiring other employees to change their shift patterns, subject to the possession of relevant skills. If insufficient volunteers are available, employees will be selected on the basis of basis of skill, Schweppes’ requirements, employee preference and personal circumstances (family, community and medical).
(ii) Shift patterns under the trial will operate for a minimum period of 4 weeks, changes within a shift pattern will be subject to 2 weeks notice and changes between 5 and 6 day shift patterns will be subject to 4 weeks notice.
(iii) Prior to implementing any changes to shift patterns, Schweppes will consider all relevant factors impacting on safety associated with any shift pattern, including, the working times (number of hours, time at which work is undertaken, the number of consecutive day/night shifts, frequency of schedule change, predictability of shift and the availability of overtime), environmental conditions at the Tullamarine site, the nature and demands of work done on shift and appropriate control measures to address identified risks associated with extended shift arrangements.
(iv) Prior to implementing any changes to shift patterns, Schweppes will, in the context of the specific shift pattern:
(v) Any disputes regarding the implementation of these arrangements, including the allocation of employees to particular shifts and shift patterns, will be subject to the agreed disputes settlement procedure in clause 16 of the Workplace Determination.
[208] As noted earlier, it is common ground that employees working the 7 day shift roster pattern will accrue 5 weeks annual leave per annum. Further, United Voice seeks an additional weeks’ annual leave for those employees working a 6 day shift pattern. We are not persuaded that United Voice has made out a case for the provision of additional annual leave in these circumstances.
[209] We will not, at this stage, determine shift loadings to apply for the trial, but we express the provisional view that the shift loadings proposed by Schweppes appear to be inadequate having regard to relevant loadings in the 2010 agreement and the transitional award and the arrangements proposed under the 6 day shift proposal for the working of the shifts. We invite further submissions in relation to the appropriate loadings for the purpose of the trial.
[210] Further, we will not at this stage, determine a transitional payment of the type reflected in clause 4.1.1 of the Schweppes Workplace Determination. Given the potential for the loss of income by some employees, we think some payment is desirable to mitigate any loss and encourage positive participation in the trial process. One option is a flat payment of the nature proposed by Schweppes, but the level of payment is a matter for further submissions. Moreover, it seems to us that given the trial we have proposed will impact differently on individual employees, depending on whether their work patterns and income is affected by the trial and given the wide diversity in the level of overtime worked in the recent past, that it may be more effective and fairer to structure transitional payments during a trial on the basis of relative loss of earnings. This is not a matter canvassed before us and we do not know whether there is a readily applied method of calculating the impact of the trial on individual earnings over its duration and structuring payment on the basis of a percentage of losses or a series of flat money amounts reflecting relative loss.
[211] We invite the parties to address both the form and quantum of a transitional payment in their further submissions, informed by the nature of the trial we have decided upon.
Issue (ii) Medical certificates for single day absences
[212] This issue concerns the circumstances in which employees are required to provide documentary substantiation for single day sick leave absences.
[213] Clause 23 of the 2010 Agreement provides that employees are not required to provide medical certificates for single day sick leave absences, except where such absences occur either side of a weekend, a public holiday, a rostered day off or scheduled leave.
[214] Schweppes proposes that the Workplace Determination should:
(a) require employees to produce a medical certificate for all single day sick leave absences in excess of 3 single day sick leave absences in a 12 month period (that is, the 12 months immediately prior to the absence); and
(b) require employees to produce a medical certificate for all absences taken as sick leave that occur on either side of a weekend, a public holiday, a rostered day off or any scheduled leave (whether or not the employees have taken more than 3 single day absences in a calendar year).
[215] The second aspect of Schweppes’ proposal is consistent with the provisions of the 2010 Agreement and United Voice agrees to the inclusion of a provision in these terms in the Workplace Determination. The first aspect of the proposal is a new requirement, and it is opposed by United Voice.
[216] Schweppes submits that it is not unusual, nor unreasonable, to require employees who take four or more single day sick leave absences in a 12 month period, to provide medical substantiation for those absences. Sick leave absences adversely impact upon Schweppes’ business. In particular, every time that an employee takes sick leave, the business has to fill the absence (but given the leave is not planned, this is usually on short notice) and in order to fill that absence, the business generally has to pay either overtime rates to its own employees (which costs approximately 175% more) or alternatively, has to fill the absence with temporary labour (which may be unskilled, costs approximately 20% more and affects the productivity of the entire line).
[217] Schweppes also submits that it was ‘likely’ that under the National Employment Standards it could insist on the provision of a medical certificate in the circumstances outlined in its proposal on the basis that ‘nothing short of a medical certificate being sufficient to satisfy a reasonable person in the circumstances’. 133
[218] Schweppes contends that its proposal would enable it to appropriately monitor the use of personal leave taken by employees and ensure that the impact of personal leave absences on the business is only necessitated by genuine illness or injury (either of the employee or in their capacity as a carer). During the course of his cross-examination, Mr Todd conceded that Schweppes could monitor the use of personal leave without the addition of the proposed certification requirements. 134 Schweppes’ real concern appeared to be about whether employees were genuinely sick when they were absent on a single day of sick leave.135
[219] United Voice supported the maintenance of the provisions in clause 23 of the 2010 Agreement and opposed the proposed change to those arrangements (as set out in paragraph [213] (a) above). The essence of the United Voice’s case is that the requirement to provide a medical certificate is not in the interests of the employees as it will result in additional cost and inconvenience. It is also submitted that ‘there is no evidence to justify the interests of the employer that support a change from the arrangements currently maintained at its other facilities’. 136
[220] The evidence establishes that almost 58% of all sick leave absences at the Tullamarine site are single day absences and that Tullamarine has the highest incidence of single day sick leave absences of all of the Schweppes sites.
[221] We accept that in the circumstances of this case it is reasonable that employees who take four or more single day sick leave absences be required to provide documentary substantiation for such absences. Both the merits and the public interest support such an outcome. An employee is only entitled to sick leave in circumstances where they are not fit for work because of personal illness or injury.
[222] A requirement for documentary substantiation in such circumstances also reflects a reasonable compromise between the added inconvenience to the employee and the employer’s concern to ensure that such leave is taken in circumstances of genuine illness or injury. This does however give rise to a question as to the nature of the documentary substantiation required.
[223] An appendix to the Schweppes written submission of 20 July 2011 details the substantiation requirements for single day absences for all of Schweppes’ sites. Another appendix details the incidence of single sick leave absences at these sites. The data in these two appendices is reflected in the table below.
Table 8: Single Day Sick Leave Absences at all Schweppes’ Sites FY2010/11
Site |
Content |
No. of Employees |
Total Single Day Absences |
Average Single Day Incidences by Employee |
Tullamarine |
Employees are required to produce a medical certificate for all absences taken as sick leave that occur on either side of a weekend, a public holiday, a rostered day off or any scheduled leave (whether or not the employees have taken more than 3 single day absences in a calendar year). |
152 |
583 |
3.84 |
Huntingwood |
Employees absent on personal/carer’s leave are required to produce a medical certificate from a registered medical practitioner, which states that the employee was unable to attend for duty on account of illness or injury or requires them to be the primary care giver of a member of their immediate family or household who is unwell or has suffered a medical emergency. Absence of such documentation within the required timeframes will deem the employee is ineligible for payment for their absence. In the case of a single day absence, in lieu of a medical certificate, Schweppes will accept two (2) statutory declarations in any one calendar year. |
73 |
234 |
3.21 |
Prospect |
Sick Leave A medical certificate is required when two or more sick days are taken in succession or if a sick day is taken next to a weekend, public holiday or normal day off. In the event that it is not reasonably practical to obtain a medical certificate a statutory declaration must be provided detailing the same information. This must be provided to the Company as soon as reasonably practical. Single Day Absences An employee shall be allowed three single separate days sick leave in any one qualifying year without the need to produce a medical certificate. Where an employee has been paid three single days sick pay he/she shall not be entitled to payment for any further days single sick leave unless he/she produces to the employer a medical certificate or if not practicable, a statutory declaration stating why not practicable. Each employee will generally be notified by the pay office after they have taken three single days sick absence without producing a medical certificate. |
12 |
27 |
2.25 |
Brisbane Distribution |
The employee shall prove to the satisfaction of the Company that he/she was unable on account of such illness or injury to attend for duty on the day or days for which sick leave is claimed; Single Day Absences: (i) An employee shall be allowed three single separate days sick leave in any one calendar year without the need to produce satisfactory proof.
|
9 |
15 |
1.67 |
Ipswich |
Certification of Personal/Carers Leave An Employee shall not be entitled to payment for any days off sick unless the produce to the Employer as may be required a certificate of a duly qualified medical practitioner that in the medical practitioner’s opinion, the Employee was unable to attend for duty on account of illness or on account of injury by accident. In lieu of a medical certificate the Employer will accept a Statutory Declaration. |
18 |
33 |
1.83 |
Macgregor Production |
Absences The employee shall provide documentary evidence that he/she was unable on account of such illness or injury to attend for duty on the day or days for which sick leave is claimed. Single Day Absences An employee shall be allowed three single separate days personal/carers leave in any one calendar year without the need to produce documentary evidence. Where an employee has been paid three single days sick pay he/she shall not be entitled to payment for any further days single sick leave unless he/she produces a to the employer appropriate documentary evidence. The pay office will generally notify each employee after they have taken three single days sick absence without producing appropriate documentary evidence. |
37 |
54 |
1.46 |
Payneham and Wingfield |
A medical certificate is required when two or more sick days are taken in succession or if a sick day is taken next to a weekend, public holiday or normal day off. |
19 |
3 |
0.16 |
Kewdale |
A medical certificate is required when two or more sick days are taken in succession or if a sick day is taken next to a weekend, public holiday or normal day off. In the event that it s not reasonably practical to obtain a medical certificate a statutory declaration must be provided detailing the same information. This must be provided to the Company as soon as reasonably practical. |
8 |
0 |
-
|
Osborne Park |
A medical certificate is required when two or more sick days are taken in succession or if a sick day is taken next to a weekend, public holiday or normal day off. In the event that it s not reasonably practical to obtain a medical certificate a statutory declaration must be provided detailing the same information. This must be provided to the Company as soon as reasonably practical. |
41 |
6 |
0.15 |
TOTAL |
369 |
955 |
2.59 |
[224] It is apparent from Table 8 that the incidence of sick leave absences varies considerably from site to site and there is no evident correlation between the incidence of single leave absences and the substantiation requirements. Two examples serve to illustrate this point. The substantiation requirements at Huntingwood are, on one view of it, more onerous than those proposed by Schweppes in these proceedings, yet Huntingwood has the second highest incidence of single day sick leave absences. Further, 5 of 7 sites with a relatively low incidence of single day sick leave absences (ie. below the average across all of Schweppes’ sites of 2.59 single days’ absence per annum per employee) permit the substantiation of single day absences by statutory declaration.
[225] Schweppes rejects the proposition that a statutory declaration is an appropriate alternative to a medical certificate. In its written submission of 20 July 2012 Schweppes says, at paragraph 109:
“The suggestion that a statutory declaration ought to be sufficient, has some naivety to it. What does a statutory declaration add, in the realistic world of industrial relations at a production facility in Tullamarine?”
[226] During the course of his cross-examination Mr Todd also rejected the proposition that a statutory declaration was an alternate way of verifying the genuiness of illness:
“Our view is that a medical certificate is more legitimate than a statutory declaration.” 137
[227] The difficulty with Schweppes’ case in relation to the manner of substantiation is that it amounts to little more than assertion and is inconsistent with the position it has taken at a number of its other sites. Further, contrary to Schweppes’ submission, we are not persuaded that the National Employment Standards require the production of a medical certificate in the circumstances posited by Schweppes.
[228] The National Employment Standards provide that an employee (other than a casual employee) is entitled to 10 days paid personal/carer’s leave for each year of service (s.96). The notice and evidence requirements in relation to such leave are set out in Subdivision D of Division 7 of the Act. Section 107(3) relevantly provides that an employee taking personal leave must, if required by the employer, give the employer ‘evidence that would satisfy a reasonable person’ that the leave is taken because the employee is not fit for work due to personal illness or injury. The question of what would constitute ‘evidence that would satisfy a reasonable person’ is canvassed in the explanatory memorandum to this provision, which states:
“Subclause 107(3) enables an employer to require an employee who has given notice to provide evidence that would satisfy a reasonable person that the employee is entitled to the leave. The types of evidence commonly requested include a medical certificate or statutory declaration. It may not be reasonable on every occasion of personal illness for an employer to require an employee to provide a medical certificate. However, in cases of an absence extending beyond a short period or repeated absences on particular days (e.g., before or after a weekend or public holiday), it may be reasonable for an employer to request a medical certificate in support of the employee‘s request for leave.”
[229] The Explanatory Memorandum acknowledges that the types of evidence commonly requested include a medical certificate or a statutory declaration. The only circumstances in which it is suggested that it may be reasonable for an employer to request a medical certificate are ‘in cases of an absence extending beyond a short period or repeated absences on particular days (e.g. before or after a weekend or public holiday)’. Neither of these circumstances are relevant in the context of the debate in these proceedings. We are dealing with single day absences not ‘cases of an absence extending beyond a short period’. Nor does the proposal at issue in these proceedings concern repeated absences on particular days - that circumstance is already addressed in paragraph (b) of Schweppes’ proposal which reflects the provision in the 2010 Agreement, and is agreed by United Voice.
[230] In determining the form of documentary evidence, we are required to have regard to the interests of the employer and employees. We accept that Schweppes is clearly of the view that medical certification, as opposed to a statutory declaration, is in its interests. The interests of the employees are also relevant.
[231] A number of the United Voice’s witnesses referred to the fact that they sometimes experienced difficulty in getting an appointment at the medical centre they usually attend 138 and to the additional inconvenience and costs associated with obtaining a medical certificate.139
[232] Mr Todd accepted that requiring an employee to produce a medical certificate was an additional inconvenience for the employee 140 and would be an additional cost to the employee if their medical practitioner did not ‘bulk bill’.141 Mr Todd also accepted that employees would prefer to see their treating doctor and that they may not be able to get an appointment to see their doctor on the day they are sick.142
[233] Mr Todd was also asked about what would happen if an employee was unable to get an appointment to see a doctor on the day they were sick:
“Mr Dowling: Let’s assume they’re not able to make an appointment with their GP or another easily accessible clinic?
Mr Todd: I don’t have an answer for your there, I’m not sure what to do there.” 143
[234] The evidence supports a finding that requiring employees to produce a medical certificate in the circumstances proposed is an added inconvenience to the employee and may have cost implications for the employee in circumstances where their medical practitioner does not bulk bill.
[235] In our view, an appropriate balance between the various considerations is that in respect of all single day sick leave absences in excess of 3 single day sick absences in a 12 month period (i.e. the 12 months immediately prior to the absence) employees should be required to produce either a medical certificate to the effect that the employee was unable to attend work on account of personal illness or injury, or a statutory declaration by the employee in those terms. A provision in these terms will be included in the Workplace Determination, in addition to the current substantiation requirements in clause 23 of the 2010 Agreement.
[236] As we have noted, a requirement for substantiation in the circumstances we propose is consistent with the merits; the public interest and the interests of the employer. Providing the option of either a medical certificate or a statutory declaration is consistent with Schweppes’ industrial practice at other sites and represents an appropriate balance between the interests of the employees and the employer. The merits favour such an outcome. The clause we have determined is also in the public interest. It will require employees to provide their employer with evidence that would satisfy a reasonable person that they are genuinely not fit for work, while minimising the inconvenience and potential additional cost to the employee.
Issue (iii) Wages and allowances increase
[237] United Voice seeks annual wage increases of 6%, with the first increase backdated to 23 September 2011. Schweppes submits that, subject to the introduction of its 12 hour shift proposal, it would support wage increases of no more than 3% per annum (based on the wage rates paid to employees under the 2010 Agreement), with the first increase payable on and from the first full pay period after the commencement of the Workplace Determination and subsequent increases at 12 monthly intervals. Schweppes opposes any retrospectivity. It submits that there are no ‘special’, ‘compelling’ or ‘exceptional’ circumstances warranting a retrospective wage increase 144 and in any event there is no power to grant retrospectivity as a determination commences operation on the day it is made (s.276(1)). Schweppes submits that the position was different under the Workplace Relations Act 1996 which empowered the Tribunal to allow s.170MX awards to operate retrospectively (s.170MX(1) and s.146(2) of that Act), however there is no such express power in relation to determinations made under the Act.
[238] The position of each party is contingent upon the decisions made by the Tribunal in respect of the other matters in issue. Accordingly, each party sought leave to make further submissions in respect of the level of increase in wages and allowances after we had determined the other matters. We will grant the leave sought and in section 6 of our decision we set out how we intend to proceed to finalise the Workplace Determination.
[239] While we do not propose to finalise our determination of this issue at this stage we think it may assist the parties if we make some preliminary observations about the matters which may be relevant to the assessment of wage claims in the context of workplace determinations.
[240] We are, of course, required to have regard to the factors identified in ss.275, 577 and 578, and to the objects of the Act in s.3.
[241] It is common ground that the following matters are relevant to the assessment of wage claims in the context of workplace determinations:
(i) the maintenance of real wages 145 and in this respect CPI figures are the appropriate measure of inflation;146
(ii) wage outcomes for the same class of workers in the same industry; 147
(iii) wage rates and increases in comparable instruments. 148
[242] Each of these matters is relevant, but not determinative. Ultimately, the wage increase determined depends upon a consideration of all the relevant circumstances including the other aspects of the determination.
[243] In terms of matter (i), the general economic environment is also relevant. An analysis of the economic projections for Victoria for the period from 2011 to 2016 is contained in Chapter 2 of the Victorian State Budget 2012- 2013. The table below is table 2.1 in Chapter 2, which is entitled ‘Victorian economic projections’: 149
2010-11 Actual |
2011-12 Forecast |
2012-13 Forecast |
2013-14 Forecast |
2014-15 Forecast |
2015-16 Forecast | |
Real gross state product |
2.5 |
1.50 |
1.75 |
2.75 |
2.75 |
2.75 |
Employment |
3.5 |
0.00 |
0.25 |
2.00 |
1.75 |
1.75 |
Unemployment rate |
5.1 |
5.50 |
5.75 |
5.50 |
5.25 |
5.00 |
Consumer price index |
3.3 |
2.25 |
2.75 |
2.50 |
2.50 |
2.50 |
Consumer price index (excluding carbon price) |
3.3 |
2.25 |
2.25 |
2.25 |
2.50 |
2.50 |
Wage price index |
3.8 |
3.50 |
3.00 |
3.25 |
3.50 |
3.50 |
Population |
1.5 |
1.60 |
1.60 |
1.60 |
1.60 |
1.60 |
[244] As to matter (ii), an analysis of the increases in wage rates in enterprise agreements covering employers in the non-metals manufacturing industry in Australia is as follows:
(a) For enterprise agreements lodged in December 2010 quarter: 4.0%;
(b) For enterprise agreements lodged in March 2011 quarter: 3.8%;
(c) For enterprise agreements lodged in June 2011 quarter: 3.8%;
(d) For enterprise agreements lodged in September 2011 quarter: 3.8%.
(e) For enterprise agreements lodged in December 2011 quarter: 4.0%
(f) For enterprise agreements lodged in March 2012 quarter: 4.0% 150
[245] As to the wage rates in comparable instruments, an analysis of the wage rates and increases afforded to employees performing the same or similar work at other Schweppes sites is a relevant consideration. The average wage rate increase in percentage and dollar terms at Schweppes’ other facilities for 2010 to 2013 is 3.55% per annum and $26.67 per week (based on classifications equivalent to Level 2 in the underlying modem award) respectively. Such increases are as follows:
Enterprise Agreement 2010 2011 2012 2013
| ||||
Schweppes Australia Pty Ltd Huntingwood NSW Enterprise Agreement 2010-2013 |
3.50% $29.30 |
3.50% $30.32 |
3.50% $31.38 |
N/A N/A |
Schweppes Australia Ipswich Enterprise Agreement 2011-2014 |
N/A N/A |
3.75% $23.94 |
3.75% $24.84 |
3.75% $25.77 |
Schweppes Australia Pty Ltd- Macgregor Production |
N/A |
N/A |
3.60% |
N/A |
Enterprise Agreement 2010-2013 (as varied 2011) |
N/A |
N/A |
$27.17 |
N/A |
Schweppes Osborne Park Collective Agreement 2010- 2013 |
4% $24.71 |
4% $25.69 |
1% $25.95 |
N/A N/A |
AVERAGEINCREASE: |
3.75% $27.00 |
3.75% $26.65 |
2.96% $27.34 |
3.75% $25.77 |
[246] In the course of their submissions, the parties relied on a range of other matters said to be relevant to the level of wage increase to be determined. We do not propose to canvass all of those matters now but we would make three provisional observations.
[247] First, Schweppes submits that ‘any claims for wage outcomes over and above the maintenance of real wages (ie. over CPI inflation) should be tied to and supported by increases in work values’. Three cases are cited in support of that proposition. 151 The proposition advanced by Schweppes was not the subject of much debate in the proceedings, given that the parties had expressed a desire to make further submissions. We have read the cases referred to by Schweppes and our provisional view is that they do not support the breadth of the proposition put. It seems to us that the authorities support a narrower proposition, namely that a party advocating the introduction of a new classification or allowance will need to satisfy the Tribunal that the proposal has merit. If the party advancing such a proposal does so on the basis of changes in work value, then they will need to demonstrate that the proposed classification or allowance satisfies the principles that have traditionally guided the Tribunal in its assessment of work value claims.
[248] Second, one of the factors advanced by United Voice in support of the increases it seeks is the fact that ‘(T)he employees have not received a pay increase since September 2010’. In reply Schweppes submits that ‘(T)here can be no assumption that there have to be regular increases in pay, the fact that the employees have not received a wage increase since August 2010 is irrelevant’. 152 Our provisional view is that the matter raised by the United Voice is a relevant consideration. We note that in Metropolitan Ambulance Service v LHMU,153 one of the authorities relied on by Schweppes in support of the proposition discussed at paragraph [245] above, the Full Bench had particular regard to:
“the fact that the 2001 agreements passed their nominal expiry date on 1 June 2004 and Paramedics and other employees of the services covered by the expired agreements and the proposed awards have not enjoyed wage increases since that time” 154
[249] In that matter the Full Bench refused to award retrospectivity but ‘front loaded’ the increases:
“[22] We are not satisfied that a case has been made out for retrospectivity, but have front loaded the increases we have decided having regard to the substantial period of time since the employees covered by the awards last enjoyed a wage increase.
[23] We have decided that wages shall be increased as follows:
1. By 6% from the first pay period commencing on or after 4 August 2005;
2. 4.5%, operative 12 months later; and
3. 3%, operative a further 12 months later.
[24] These increases will increase wages by in the order of 14%, compounded, over the life of the awards, bearing in mind the longer period since the expiry of the 2001 agreements.”
[250] On the material presently before us we are not persuaded that an award of retrospectivity is warranted in this case. We will decide quantum of the first increase payable under the Workplace Determination after hearing further submissions.
[251] The final provisional observation we would make concerns the submission by United Voice that in determining the level of wage increase we should have regard to the fact that “Employees have suffered significant financial loss as a result of Schweppes locking them out for 8 weeks, over a period of peak activity”.
[252] In support of this proposition United Voice relies on the evidence of Mr Redford, who says:
“Many of these members would have normally performed a significant amount of overtime during this period which over half of our members say they need to work to maintain their standards of living. It is important then that any wage increase is retrospective (to 23 September 2011) to assist the members in overcoming the difficulties caused by the Company’s militant industrial relations strategy.” 155
[253] Schweppes submits that this is an irrelevant consideration, in that ‘It would be wrong to determine a wage outcome based on the impact that the bargaining campaign had on parties’. We think there is considerable force in this submission. Schweppes took protected industrial action during the course of enterprise bargaining and in doing so exercised its legal rights under the Act. We doubt that the consequences of such action is relevant to the assessment of the level of wage increases to be included in the determination. Our attention was not drawn to any relevant authority in support of the proposition advanced by United Voice.
[254] As we have indicated these observations are provisional only and we would be assisted if these matters were addressed in the further submissions to be filed in these proceedings.
Issue (iv) Size Change and Asset Care Allowances
[255] A ‘size change’ involves changes to a production line to enable different sized or packaged products to be produced (cans to bottles, to different volumes etc). The 2010 Agreement provides for the payment of individual and team allowances for the performance of this work, but makes no provision for the payment of an asset care allowance. United Voice seeks the maintenance of the current size change provisions contained in the 2010 Agreement and submits that under those provisions Schweppes cannot require or direct employees to perform size change functions as part of their normal job function. Rather, employees may elect to be trained in that process and then paid the specified allowance. Schweppes seeks to alter the position under the 2010 Agreement. We will return to Schweppes’ proposal in a moment.
[256] Schweppes defines asset care duties as involving ‘minor tasks to preserve the operating life and efficiency of the assets, such as checking lubrication levels and minor cleaning’. It seeks the inclusion of an asset care allowance in the Workplace Determination.
[257] The size change and asset care allowance clause proposed by Schweppes is in the following terms:
“36.7.1 Employees are required to undertake training in, achieve competency in, and perform, size change and asset care tasks as directed by the Company.
36.7.2 Training will be undertaken, and competency will be assessed, in accordance with Company developed Standard Operating Procedures, working instructions and competency assessment tools. This material does not form part of the Workplace Determination and can be varied by the Company from time to time.
36.7.3 Size change allowance
An employee who has been assessed as competent to perform at least one size change task will be entitled to a weekly size change allowance (see Appendix H for the table of allowances) determined in accordance with the following principles:
(a) the employee will be paid an allowance even if he/she is not required to perform any size change tasks in any particular week;
(b) only one allowance will be paid per week (regardless of the number or types of size change tasks required to be performed in that week);
(c) if the employee is competent to perform more than one size change task - the employee will receive the allowance which attracts the greatest dollar value; and
(d) a week means Monday to Sunday (inclusive).
For example, if the employee is able to perform two size change tasks on one machine, and three size change tasks on another machine, the size change task (of the five) which attracts the greatest allowance (in dollar value) will be paid to the employee.
36.7.4 Asset care allowance
Subject to (3) below, an employee who has been assessed as competent to perform at least one asset care task will be entitled to a weekly asset care allowance (see Appendix H for the table of allowances) determined in accordance with the following principles:
(1) the employee will be paid an allowance even if he/she is not required to perform any asset care tasks in any particular week;
(2) only one allowance will be paid per week (regardless of the number or types of asset care tasks required to be performed in that week);
(3) the applicable allowance will be based on the machine that the employee operated for the majority of the week (by reference to actual working hours). If the employee is not competent to perform asset care tasks on this machine, then the employee will be entitled to an asset care allowance only where:
• The employee worked on another machine during that week; and
• The employee was competent to perform asset care tasks on that machine; and
(4) a week means Monday to Sunday (inclusive).
36.7.5 The obligation to pay size change and asset care allowance (but not the obligation to perform such tasks) will cease upon:
(a) the introduction of a new classification structure (in accordance with clause 47); or
(b) 18 months after the commencement of the Workplace Determination whichever occurs first.”
[258] Schweppes’ proposal differs from the ‘size change’ provisions of the 2010 Agreement in a number of significant respects:
[259] Mr Kunkel gave evidence that Schweppes’ proposed size change allowance would have the effect of reducing the remuneration some employees currently receive for performing size change work. The 2010 Agreement provides for a size change allowance of up to $23.62 per week, whilst Schweppes’ proposal involves payments of between $3.33 and $16.67 per week. United Voice expected that the current allowances would have increased in line with any wage increases under the Workplace Determination.
[260] There is a conflict in the evidence and the submissions of the parties as to the complexity of size change tasks.
[261] Schweppes submits that the size change duties are minor, require no trade qualifications or other special skills, and are performed by all comparable Schweppes employees at every other production site in Australia. 156 It submits that the current arrangements at the Tullamarine site are unproductive and unnecessary. As a consequence of the current arrangements, Schweppes does not have the capacity to require employees to perform these duties and production lines have to remain unproductive while Schweppes locates an available tradesperson or contractor to perform the tasks. In such circumstances, the production workforce waits around until these tasks are completed, which reduces the amount of output that can be achieved during guaranteed production hours.157
[262] Mr Angus also says that using actual data from 2011, the average time spent per week on size changes (by maintenance staff and employees who have volunteered to perform size change tasks) varied from line to line. On some lines the average is 0.4 hours per week whilst on the B4 line the average is more than 2.2 hours per week. 158
[263] Witnesses for United Voice gave evidence that many employees regard the work required for size changes, and proposed for asset care, as difficult and that it carries a lot of responsibility. If something goes wrong it has significant consequences and they believe it would be unfair to force employees to perform this work. Mr Villani gave evidence that employees are warned for one-off mistakes and that this increases the apprehension some employees have about undertaking the tasks involved in asset care and size change. 159
[264] In response to concerns raised in respect to the difficulty of size change and asset care tasks by United Voice witnesses, 160 Mr Angus said that:
(a) The size change and asset care procedures required to be undertaken by employees are extremely basic.
(b) None of the tasks require any formal qualification or the use of any specialist tools.
(c) Employees will not be required to undertake size change and asset care tasks until they are deemed competent and safe to perform such tasks.
(d) The Standard Operating Procedures contain commissioning protocols which require an operator to perform basic tests before turning the equipment/machinery back on to ensure that the task has been completed properly and the equipment is safe to use.
(d) It is not the intention of Schweppes to take disciplinary action against employees in relation to size changes and asset care. An employee will only be disciplined where he or she has been clearly careless or continuously makes the same error time and time again, consistent with the position in relation to any of their normal duties. 161
[265] In relation to the asset care allowance, we note that the definition of asset care tasks advanced by Schweppes in submissions is not reflected in the proposed clause. Indeed the proposed clause contains no definition of the asset care tasks that employees can be required to perform. Further, if such tasks are indeed properly characterised as ‘minor’, such as ‘checking lubrication levels and minor cleaning’, it is not clear to us why any allowance is required. One of the agreed terms in the Workplace Determination, clause 38 - Productivity Improvements, appears to deal with the performance of such tasks. That clause is in the following terms:
“38. Productivity Improvements
38.1 All employees will be expected to carry out those tasks that have previously been agreed to under prior agreements in addition to what is required under the Award.
38.2 The company may direct employees to carry out such duties and use such tools as may be required, which are within the limits of the employee’s skill, competence and training including, but not limited by, duties which are incidental and peripheral to the employee main task or function.
38.3 It is agreed that employees will undertake additional training. This training will be subject to site requirements. The exact details of the training will be determined in conjunction with all employee/s concerned through local site training plans.”
[266] In the course of oral argument, senior counsel for Schweppes acknowledged that some of the asset care tasks might fall within the scope of clause 38.2. 162
[267] As to the quantum of the asset care allowance, Mr Angus says that basis asset care is expected to take one hour per week per machine/equipment on average to complete. He says that the average standard hourly rate of pay for an employee in the facility is approximately $30/hour and that the execution of the activities prescribed in the asset care standard operating practice will be conducted in ordinary time. He says, therefore, employees are essentially already being paid when they perform these basic tasks and that any allowance is over and above the ordinary time rate of pay. Mr Angus says that if an allowance of approximately 7% for each activities is assumed (e.g. washing and wiping with a rag) and 34% for more intricate activities is assumed (e.g. loosening bolts and performing minor adjustments) this translates to a weekly asset care allowance proposed by Schweppes which ranges from 41 cents per week in the laboratory to $10.16 per week on the palletiser.
[268] There is no evidence of how particular tasks were classified or how the time allocated to them was arrived at. Nor is there any evidence that this was the subject of consultation or agreement with employees and United Voice.
[269] United Voice submits that the changes that Schweppes seeks to introduce are essentially changes to classification; that is the skill, training and work requirements of production employees. United Voice argues that the proposals can more comprehensively and appropriately be analysed and dealt with through the review of the classification structure provided for in the proposed Clause 47.
[270] It is submitted that there is inadequate justification provided by Schweppes for the particular amounts that they propose for the various skills and tasks associated with asset care and size change work. The estimates of the time spent on size changes utilised by Mr Angus and the relationship between this and appropriate levels of payment are unclear. The interaction between size change work and asset care work has also not been examined and the work value impacts have not be appropriately scrutinised and discussed with employees and United Voice. 163
[271] Mr Angus was cross examined concerning the basis for the asset care allowance sought by Schweppes. In the course of that evidence he said that Schweppes intended to develop a detailed list of all the duties that will be requested of employees under the requirements of the proposed ‘asset care’ clause, but had not yet done so. Indeed only one ‘indicative document’ has been provided. It relates to one machine; the labelling machine on the bottling production line. The relevant evidence is extracted below.
“Now, in relation to asset care, has Schweppes ever provided to the union a detailed list of all of those duties that will be requested of employees under the description of asset care?---No.
Was there some intention to do that?---Yes.
But it hasn't been done?---The list of duties will be contained within the SOPs and work instructions, that was communicated to United Voice and the bargaining team, and format was also discussed to include a number of safety requirements at the really early stages of the bargaining period. It also at that point included discussions around the content of those documents, and certainly indicative documents were provided as part of the bargaining process.
What do you mean by "indicative documents"?---So we have a number of cleaning, inspection and lubrication SOPs, so effectively the asset care SOPs that exist today, for a number of pieces of equipment. The one that was specifically provided was the filler of C6, which is an indicative document of fillers in general across our business.
So you gave some information about asset care on the filler in C6, just as an indication, but you didn't provide a full list of all of the asset care duties that you were going to ask employees to do?---Exact duties, no.
Have you provided to the tribunal a list of the exact duties that you will want employees to do under this description, "asset care"?---I've also given indicative documentation to that effect inside of my witness statements.
Can I ask you to turn, then, to exhibit SWA8 of your second statement. Do you have that document?---I do.
Is that headed CIL TB9 Labeller?---That's correct.
It's a document of 14 pages. Is that right?---That's correct.
They are asset care responsibilities, are they, for the Tullamarine B9, that's the bottling production line, labelling machine?---On line number 9. Yes, that is correct.
Now, that runs for 14 pages. The document that follows is headed Size Change Standards, yes?---That is correct.
Do we take it, then, that this is the only document that sets out the asset care duties of the equipment at Tullamarine that you will require of employees?---No. As indicated, it's an indicative - - -
Sorry, let me rephrase that question. You anticipate that the employees will be doing asset care on all of the machines on which they work?---Correct.
The only one you've provided to the tribunal is this one. Is that correct?---Correct.
As an indicative document?---Correct.
Is there, anywhere else in your evidence, a list of all of the asset care duties that employees will be asked to do on all of the machines in the facility?---No.
All right. Is there a reason that can't be done or hasn't been done?---As was discussed in the body, these documents are under development in many areas at the moment and will form part of our learning management system.
So you want the tribunal to make a ruling on an asset care allowance but you're unable to tell them the work that's involved?---Yes.” 164
[272] In its written submission of 20 July 2012, Schweppes advances the following submission in respect of these issues (footnotes omitted):
“101. As with some of the other claims in this proceeding, much of the competing material regarding these clauses is argument for argument’s sake. The Tribunal should not be concerned with the nature of the work, the tasks and their safety and efficiency. Employees will not perform any of these duties without being adequately trained. Several employees already voluntarily perform these tasks in any event, and Schweppes’ occupational health and safety obligations will apply on their terms to these tasks.
102. The substantive issues separating the parties appear to be the value of the duties (on one hand), and whether they should be introduced now (subject to review/amendment in the Classification Structure Review), or await introduction until the outcome of the Review.
103. Once stripped back to these essentials, the strength of the case in support of Schweppes’ claim is illuminated. The current arrangements work for the Union and its members, because it reduces the level of productive work they are required to perform in a day. In the case of each type of duties, cessation of ordinary production accompanies them. What justification can there be for the continuation of such out-dated and wholly unproductive work methods? And with the planned proliferation of packaging variation and more size changes, this lack of productivity will only increase.
104. Allowing these claims will make Schweppes more productive, and employees will be remunerated for this (pending a full review in the Classification Structure Review).
105. The proposition that Schweppes needs to (in advance) write down each and every duty, write down how each and every duty is to be performed and conduct some work-value assessment of each and every duty and assign a value to it, is anachronistic and inconsistent with any notion of a modern, competitive economy.” (emphasis added)
[273] We reject the proposition that in determining the quantum of an allowance in the context of an arbitral, merits based proceeding the Tribunal ‘should not be concerned with the nature of the work’ or the nature of the tasks for which the allowance is to be paid. One of the factors we are obliged to take into account in deciding which terms to include in a workplace determination is the merits of the case advanced in support of the proposed term (s.275(d)). We must be satisfied that the allowance proposed is appropriate having regard to the tasks to be performed.
[274] The proposition advanced by Schweppes amounts to little more than an invitation to rubber stamp the quantum of the proposed ‘asset care’ allowance and provide Schweppes with a licence to unilaterally fill in the duties to be covered by the allowance, at some later stage.
[275] In respect of the asset care allowance, Schweppes has failed to adequately identify the range of tasks to be performed and has failed to advance a satisfactory justification for the quantum of allowances proposed. In relation to the ‘size change’ allowance no satisfactory merit argument has been advanced in support of the quantums proposed.
[276] Simply put, Schweppes has failed to make out its case. Very little detail is provided in support of the proposed allowances. The scope of the asset care duties is undefined and in relation to the size change allowance the evidence is insufficient to persuade us that the proposal has merit. The proposed size change allowances vary by production line but the evidence does not establish an appropriate correlation between the quantum of the allowance and the complexity of the task. Mr Angus contends that the tasks are simple yet acknowledges that they require additional training and, depending on the type of size change, that training may take up to three months. 165
[277] We reject the claim advanced by Schweppes and adopt the proposition advanced by United Voice that the existing size change provision in the 2010 Agreement be incorporated in the Workplace Determination. The quantum of the allowances will be adjusted in accordance with the decision we ultimately make as to the adjustment of allowances generally.
[278] The Schweppes proposal can, and should, be the subject of discussions between the parties in the context of the classification structure review.
Issue (v) Workplace cooperation
[279] Clause 40 in the 2010 Agreement prevents employees who are not covered by the enterprise agreement, such as managers or supervisors, from performing the work of employees operating machinery/equipment who are covered by the enterprise agreement, except in limited circumstances.
[280] This clause was first introduced in 2000, as a term of the Schweppes Cottee’s Tullamarine Production and Warehouse Employees Enterprise Bargaining Agreement 2000. In his evidence Mr Angus says that the purpose of the clause was to protect overtime for employees, by ensuring that management and supervisors did not perform the work of employees in circumstances where those employees were otherwise available to perform that work.
[281] United Voice seeks the retention of this clause in the Workplace Determination. Schweppes submits that a clause to this effect (in any form) should not form part of the Workplace Determination, for two main reasons.
[282] First, Schweppes submits that the United Voice’s proposed clause is not a ‘permitted matter’ capable of being lawfully included in an enterprise agreement (or a workplace determination). 166 Schweppes submits the proposed clause, except in very limited circumstances, operates as a complete prohibition on managers and supervisors performing the work of employees and argues that there is no distinction between United Voice’s proposed clause and a clause proposing that contractors be prevented from performing the work of employees. They say that it is impermissible to prohibit the engagement or use of labour which is in competition with, or a substitute for, that of employees and it would be equally impermissible to prohibit the use of managers and supervisors to do the work of employees.
[283] Secondly, Schweppes contends that the proposed clause has no industrial merit because:
(a) It severely limits productivity and the acquisition of skills by Schweppes’ own managers and supervisors; it is a restriction on Schweppes deciding how to utilise its capital, it is a restrictive work practice the need for which is unclear; and it has no connection to the job security or overtime entitlements of employees.
(b) Managers and supervisors must be able to operate the machines/equipment in order to acquire sufficient knowledge of the process area for which they are responsible, otherwise the ability of managers and supervisors to identify whether the area is operating productively, efficiently and safely is limited. 167
(c) It potentially means that Schweppes (through the use of its managers and supervisors) is unable to operate its own equipment on its own premises when operators are unable or unwilling to do so, thus rendering the line inoperable through permanent staff, resulting in a minimum of eight hours of lost productive capacity. 168
(d) As a practical matter, it can take Schweppes up to four hours (depending on the complexity of the skill being replaced) to secure additional labour. In these circumstances it is necessary for Schweppes to be able to utilise any available and appropriate employees to ensure business needs are met. 169
(e) The Tribunal has traditionally upheld the employer’s right to implement matters such as manning, as it judged appropriate, 170 unless some unfairness or unreasonableness arises.
(f) The proposed clause is one way in which the Tribunal can contribute to productivity improvement (s.275(e)) as they are required to “give attention to unreasonable restraints in productivity and to eliminate them wherever that can be done.” 171
(g) The Australian Industrial Relations Commission’s observations in the Curragh Mining Case 172 apply equally here as the clause is not dissimilar to the demarcation claim advanced by the union in that case (the predecessor to clause 40 of the 2010 Agreement was in fact entitled ‘Demarcation’).
[284] Schweppes also says that United Voice on 14 December 2011 unconditionally withdrew its claim for clause 40 to be included in the proposed agreement, 173 and subsequent to this date, the first occasion on which United Voice raised that it wanted to pursue a clause similar to clause 40 of the 2010 Agreement was during the negotiations for the deed on or about 6 February 2012. Schweppes argues that United Voice’s unconditional withdrawal of the claim and then its reinvigoration for this arbitration is a powerful reason against including any such clause. In Bluescope Steel Ltd v CEPU174 the Tribunal said, in respect of an almost identical scenario, that this was a ‘paramount consideration’ in relation to the merits of the case, and that “no case had been made out for reviving the contractor’s claim for the purpose of the arbitration”.175
[285] United Voice seek the retention of a workplace cooperation clause as they say it is important for the job security of employees covered by the Workplace Determination and ensures that overtime, if required, is worked by employees in roles covered by the Workplace Determination. In response to Schweppes’ argument that United Voice withdrew their claim, and therefore the clause should not be included in any Workplace Determination, United Voice submit that they have always made clear their intention to pursue the claim in terms substantially similar to clause 40 of the 2010 Agreement. Mr Kunkel says that United Voice withdrew its claim out of an abundance of caution as Schweppes sent correspondence to the union demanding that it unconditionally withdraw its claim for the re-inclusion of the workplace cooperation clause in the new agreement and threatened legal action challenging the protected nature of United Voice’s industrial action. United Voice still considered that the clause would be found to be permitted and it was their intention to reinvigorate the status quo with the inclusion of the current clause should the Tribunal find in favour of United Voice in this matter. Mr Kunkel says that when the parties were negotiating a deed to facilitate the making of consent orders by the Tribunal, in the final days prior to the termination of the industrial action in this matter, one of the agreed terms was that United Voice would be reinvigorating its claim for a clause resembling the workplace cooperation clause. 176
[286] United Voice also relies on material which it submits demonstrates that there are safety concerns with employees operating machinery when they are not properly trained, are unfamiliar with the machinery and don’t regularly work on the machines so as to understand the system and operation of the machines. 177
[287] In its reply submission of 27 June 2012, 178 Schweppes submits that the safety concerns raised by United Voice are unfounded because:
(a) Contractors and temporary labour work regularly on the production lines, with no attendant safety issues, and particularly did so during the lockout. Mr Angus says that United Voice has never raised a safety issue regarding the use of temporary labour to operate machinery/equipment who by their very nature are unfamiliar with the machinery/equipment. During the lockout, Schweppes used approximately 170 temporary employees, about 150 of whom were new to the Tullamarine site, and maintained sufficient production levels without any identifiable increase in safety or injuries. 179
(b) WorkSafe has deemed it safe for managers/supervisors to perform the work, providing adequate training is undertaken, and that Schweppes would not allow any person to operate machinery unless they were satisfied that they were sufficiently trained to operate it safely and competently. 180
(c) Adopting this course will not absolve Schweppes of its obligations to employees and others under occupational health and safety legislation.
[288] A clause in the form proposed by United Voice would be in the interests of the employees, but not in Schweppes’ interests. Further, we are not persuaded that such a clause is in the public interest. In our view, the clause imposes an unreasonable restriction upon the manner in which Schweppes may wish to operate its business. United Voice has failed to persuade us that the merit arguments, advanced in relation to such a clause, support its inclusion in the determination. Any safety concerns can be addressed through the established processes and in the context of this proposal the protection of employee overtime is not a sufficient reason to warrant the introduction of a provision which would impede the capacity of Schweppes to run its business efficiently. The fact that United Voice withdrew this claim in the course of bargaining is also a factor against now granting the claim.
[289] We do not propose to include the provision sought by United Voice in the Workplace Determination. As we have rejected the claim on its merits it is unnecessary for us to consider whether a provision in these terms is legally capable of being included in a determination, having regard to s.272(3) of the Act.
Issue (vi) Nominal expiry date
[290] A determination operates from the day on which it is made (s.276(1)) and continues to apply to the employees covered by it until it has passed its nominal expiry date and it is either terminated or displaced by a later enterprise agreement (ss.54, 58 and 279). A determination must specify a nominal expiry date which must not be more than 4 years after the date on which the determination comes into operation (s.272(2)).
[291] Schweppes seeks a nominal expiry date for the Workplace Determination of 1 April 2015 (i.e. a life of about 2.5 years). 181 United Voice submits that the Workplace Determination should expire on 23 September 2014, being 3 years after the nominal expiry date of the 2010 Agreement, and opposes changing the nominal expiry date to April.182
[292] This issue gives rise to two separate but inter-related questions: the duration of the Workplace Determination and the month in which the nominal expiry date falls.
[293] We have decided that the duration of the Workplace Determination will be 2 years and it will have a nominal expiry date in either September or October 2014, depending on when the determination comes into operation. In reaching this decision we have had regard to the merits; the interests of the relevant employer and employees; the public interest and the incentives to bargain at a later time. To a significant extent the considerations relevant to each of these factors overlap.
[294] The other factors in s.275 do not bear on our consideration of this issue. The factors in s.275(f) and (g) are neutral in our consideration and no party contended that the factor set out in s.275(e) (productivity) was relevant to this particular issue.
[295] Schweppes advanced six reasons in support of its proposed nominal expiry date.
[296] First, there should be a reasonable period of industrial stability before the re-introduction of bargaining backed by protected industrial action. This is said to be particularly so given:
(a) the length of the negotiations for an enterprise agreement to replace the 2010 Agreement: Schweppes and the United Voice were negotiating for approximately 9 months before the protected industrial action was terminated. The industrial parties (including members of an Employee Bargaining Team) attended approximately 27 formal negotiations and devoted considerable resources to preparing for and attending negotiations.
(b) Schweppes incurred significant operational losses and costs as a result of the various forms of protected industrial action.
(c) Employees sustained significant losses during the protected industrial action: based on production figures for the same period in 2010, Schweppes estimates that, on average, each employee lost more than $14,200 in base salary and overtime payments (excluding allowances) for the period 20 October 2011 to 10 February 2012 (being the period of the various forms of protected industrial action) (amounting to, on average, more than 15% of annual income from base salary and overtime).
(d) The breakdown in relationship between Schweppes and its employees during the industrial action.
[297] In relation to the last point, Mr Angus’ evidence was that:
“Since the employees returned to work, some have told me that they have no trust in Schweppes anymore as a result of Schweppes' decision to lock them out of their employment. I believe that it will take some time to repair the relationship.” 183
[298] In his evidence, Mr Redford acknowledges that many members have lost trust during the bargaining process but says: “this distrust is not targeted at the company but at the management bargaining team of Mr Peter Todd and Mr Wayne Angus.” 184
[299] Second, the proposed nominal life will enable the new shift arrangements to be fully and properly implemented, and for the parties to assess how it is operating in practice and what aspects of it may be the subject of amendment during future enterprise bargaining.
[300] Third, the parties have agreed to undertake a classification structure review over a period of up to 12 months from the date of the Workplace Determination (clause 47), with any agreed (or arbitrated) changes to be fully and properly implemented during the life of the Determination. Schweppes submits that a nominal expiry date of April 2015 will best enable the parties to assess how the new structure operates in practice and what aspects of it may be the subject of amendment during future enterprise bargaining.
[301] Fourth, the usual industrial practice of the parties at the Tullamarine site is for new enterprise bargaining agreements to have a nominal period of operation of about 2.5 years, as shown in Table 2 below. The only recent difference was the 2010 Agreement. This had a shorter nominal life because it was entered into as an interim measure because the 2008 Agreement was transmitted to Schweppes, as a result of the demerger between Cadbury and Schweppes, and therefore could only operate for 12 months' post the transmission. 185
Table 2: Schweppes Tullamarine Agreements: Nominal Term
Agreement Name |
Operative Date |
Nominal Expiry Date |
Length |
Schweppes (Tullamarine) Production and Warehouse Employees Enterprise Agreement 2010 |
9 June 2010 |
23 September 2011 |
1 year 3 months |
Cadbury Schweppes (Tullamarine) and LHMU Production and Warehouse Employees Enterprise Bargaining Agreement 2008 |
9 December 2008 |
23 September 2011 |
2 years 9 months |
Cadbury Schweppes (Tullamarine) Production and Warehouse Employees Enterprise Bargaining Agreement 2005 |
15 December 2005 |
23 September 2008 |
2 years 9 months |
Cadbury Schweppes (Tullamarine) Production and Warehouse Employees Enterprise Bargaining Agreement |
15 May 2003 |
23 September 2005 |
2 years 4 months |
Schweppes Cottee's Tullamarine Production and Warehouse Employees Enterprise Bargaining Agreement 2000 |
12 February 2001 |
23 September 2003 |
2 years 7 months |
Cadbury Schweppes Pty Ltd, Schweppes Cottee's Division, Tullamarine Production & Distribution Employees Agreement 1998 |
4 September 1998 |
23 September 2000 |
2 years |
[302] Fifth, the average nominal life of enterprise agreements covering employers in the non- metals manufacturing industry in Australia is as follows: 186
(a) for enterprise agreements lodged in December 2010 quarter - 2.3 years;
(b) for enterprise agreements lodged in March 2011 quarter - 2.2 years;
(c) for enterprise agreements lodged in June 2011 quarter - 2.4 years;
(d) for enterprise agreements lodged in September 2011 quarter - 2.7 years.
[303] Finally, it is submitted that protected industrial action is more likely to cause significant harm to both Schweppes and its employees if it occurs over the summer months, where demand for Schweppes' products and labour is higher. 187 The peak season for Schweppes' production and sales capacity from the Tullamarine site usually runs from approximately October in one year to the end of February/March in the next. It is submitted that there is no good reason to retain a nominal expiry date which immediately preceded the peak season:
“The only thing it can achieve is greater loss for all parties caused by protected industrial action and greater impact on third parties unconnected to the bargaining (Schweppes' suppliers, third party consumers, Schweppes' customers, and the families of employees), which is not the purpose of that action, nor is it consistent with the public interest.”
[304] Schweppes submitted that these types of considerations (particularly the third party impact and public interest considerations) led a Full Bench to observe, in relation to a nominal expiry date of a s.l70MX award for government-employed teachers in South Australia, that it was “desirable that the nominal expiry date should not coincide with the start of a new school/academic year.” 188
[305] It was Mr Angus’ evidence that based on his own experience of the industrial parties, “a mutually beneficial negotiated outcome is more likely where the parties do not have to resort to industrial action, and do not impose upon each other significant financial harm.” 189
[306] We are not persuaded by the submissions advanced on behalf of Schweppes. In our view a 2 year term will provide the parties with an opportunity to implement and evaluate the 12 hour shift arrangements we have determined while providing an incentive for the parties to bargain in relation to the introduction of further shift changes.
[307] In the course of cross-examination, Mr Angus said that if its proposed shift arrangements were incorporated into the Workplace Determination then Schweppes intended to implement the 6 day roster immediately and would commence the review of these arrangements at the first meeting of the Joint Consultative Committee following the implementation of the new roster arrangements. Mr Angus also said that it was his desire and hope that this review would be completed within 12 months. 190
[308] Further, in relation to the classification structure review Mr Angus’ evidence was that it was his desire that the review would be completed in the first 12 months of the Workplace Determination’s operation. Mr Angus conceded that a nominal expiry date of 23 September 2014 would provide sufficient time to review the 6 day roster and to complete the classification structure review. 191
[309] We accept that there has been a deterioration in the relationship between Schweppes and its employees as a consequence of the industrial action leading up to the termination of all protected action. A 2 year term will provide a reasonable period of industrial stability and an opportunity for the parties to repair their relationship.
[310] The peak season at the Tullamarine site usually runs from October in one year until February or March in the next and we also accept that protected industrial action is more likely to cause significant harm to both Schweppes and its employees if it occurs over the summer months when demand for Schweppes’ products and labour is higher. But we are not persuaded that these considerations warrant a departure from the established industrial practice at this site, which is for a September nominal expiry date.
[311] There is no impediment to the parties negotiating prior to the nominal expiry and changing that date from September to April may reduce the incentives for both parties to bargain effectively. A September or October nominal expiry date creates a shared incentive to conclude bargaining for a new agreement at or around the nominal expiry of the Workplace Determination. Employees have an incentive to conclude an agreement prior to the peak season because that is when they are usually working additional hours and the employer has an incentive to minimise disruption during the busiest production period. A shift to an April nominal expiry date removes both incentives and may serve to prolong the negotiations. 192
[312] Nor does it logically follow that an April expiry date will result in an amicable settlement. In fact it may simply protract the bargaining process. As Schweppes concedes in its written submission of 20 July 2011, at paragraph 92:
“Schweppes’ bargaining position may be enhanced by an April expiry date. That of course depends on the Union engaging in the bargaining process at around that time. That is something Schweppes has little control over.”
[313] It was also Mr Redford’s evidence that an April expiry date may simply delay resolution until the peak season. 193
[314] In this context, we note that in cross-examination Mr Angus conceded that it could be argued that providing a ‘nominal expiry date in September gave everyone a greater incentive to expedite the process, but not necessarily to come to an amicable resolution’. 194
[315] The bargaining history at the Tullamarine site also gives rise to some optimism as to the capacity of the parties to conclude an agreement amicably. Apart from the 2000 and 2011 negotiations the parties have been able to reach agreement without resorting to industrial action. In 2000 and 2011 both parties engaged in protected industrial action. 195
[316] We note that there is a difference between the parties about the industrial history at this site. In its reply submission of 27 June 2012 Schweppes submits, at paragraphs 5 and 10:
“... history is the best guide ... History indicates that the union and the workforce has engaged in industrial action in most enterprise bargaining of the last decade.”
[317] No evidence is cited in support of the proposition that United Voice and the workforce has engaged in industrial action in ‘most enterprise bargaining of the last decade’. Schweppes’ assertion is directly inconsistent with Mr Redford’s witness statement at paragraph 20 where he says:
“In the recent history of bargaining at Schweppes agreements have been reached without the parties resorting to industrial action (with the exception of the negotiations in 2000 and 2011).”
[318] Mr Redford has been an official with United Voice since April 2004 and in his current role he is responsible for overseeing the United Voice’s enterprise bargaining campaigns. Mr Redford’s evidence on this issue was unchallenged. We accept his evidence and reject Schweppes’ assertion as to the history of bargaining related industrial action on this site.
[319] Finally, in relation to the s.170MX decision relied upon by Schweppes (AEU v State of South Australia) we are not persuaded that considerations of third party impact and the public interest led the Full Bench in that case to arrive at its conclusion in respect of the award’s nominal expiry date. The Full Bench dealt with this issue at paragraph 988 of its decision:
“[988] With respect to duration:
(1) we have come to the conclusion that the award we make should have a nominal expiry date of 31 March 2002;
(2) one reason for this conclusion is the timing of the salary increases we have determined; see paragraph [170]. In our view a reasonably substantial period should elapse between the date of the final increase (1 October 2001) and the nominal expiry date of the award. Also, we are of the view that, having regard to the large number of issues in this arbitration, a significant period should elapse before the nominal expiry date of the award; and
(3) we have also taken into account that it is desirable that the nominal expiry date should not coincide with the start of a new school/academic year.”
[320] The Full Bench makes no reference to the considerations to which Schweppes refers. It is also relevant to note that no party advocated a nominal expiry date which coincided with the start of the new school/academic year (see paragraph [973] of the decision). It would be wrong to speculate upon matters not mentioned in the reasons which may have motivated the Full Bench’s decision. 196 Indeed, if the Full Bench had been motivated by matters of the kind suggested by Schweppes it would have been more likely to determine a late December nominal expiry date, just prior to the commencement of the summer vacation, rather than a time in the first term of the academic year.
5. Clause 47 - classification structure review
[321] This issue concerns whether clause 47 of the Draft Determination is an ‘agreed term’ or a ‘matter in issue.’
[322] United Voice argue that this was an agreed term. Schweppes argue that it is not an agreed term and have proposed an alternative clause which should be included in the Workplace Determination.
[323] The clause proposed by United Voice is in the following terms:
47. Classification Structure Review
47.1. Details of the classification structure can be found in Appendix B of this agreement.
47.2. A review of the classification structure will commence within two (2) months on the commencement date of this agreement. The parties commit to implementing a new classification structure by varying this agreement in accordance with the Fair Work Act 2009 ('the Act').
47.3. The review of the classification structure will be performed by a working group comprising of employees and management. Employees may be represented in meetings by a representative of their choice. This working group will be convened no later than two (2) months after the commencement of this agreement, and will meet at least monthly. The working group may engage technical experts and/or other consultants as it deems necessary to assist in the review process and will abide by the following principles:
47.3.1. decisions of the working group are to be made by reaching consensus;
47.3.2. all proposals will be given genuine consideration and parties will not unreasonably withhold their consent to the introduction of new skills or duties;
47.3.3. the new classification structure will be based on competency gained through experience, as well as structured and accredited training;
47.3.4. the new classification structure will recognise previous skills and competencies acquired under the current classification structure;
47.3.5. the new classification structure will encourage employees to realise their full potential through skill development and the utilisation of those skills in workplace teams;
47.3.6. no employee will suffer financial disadvantage as a result of any new classification structure;
47.3.7. additional skills, duties and/or responsibilities resulting from any change to the classification structure will be compensated by base rate increases reflecting their full value by considering:
47.4. The parties commit to preparing a draft proposal for a new classification structure no later than 11 months after the commencement of this agreement. This draft proposal will be issued to all employees for their consideration for no less than two (2) weeks. During the consultation period the company will arrange weekly meetings in paid time for employees to discuss the draft with their representatives. These meetings will not exceed 90 minutes per shift, per week.
47.5. The working group will reconvene at the end of the consultation period to discuss the feedback of employees. Amendments may be made as required to address employee concerns. An agreed proposal (as amended) will then be issued to members in accordance with the requirements for varying an agreement under the Fair Work Act 2009.
47.6. Should the working group be unable to reach a consensus position for site-wide consultation within six (6) months of its creation, the following procedure will be followed:
47.6.1. The working group will increase the frequency of meetings to no less than two (2) meetings per fortnight for the next three (3) months;
47.6.2. Matters which remain unresolved nine (9) months after the creation of the working group shall be itemised and referred to a mutually agreed mediator for discussions;
47.6.3. If the parties can't agree on a mediator, or mediation fails to result in a consensus position, outstanding matters shall be referred to Fair Work Australia for conciliation;
47.6.4. If conciliation in Fair Work Australia fails to result in a consensus position the matters may be the subject of arbitration by Fair Work Australia by mutual consent.
47.7. The company will ensure that employees and their representatives are supplied with relevant material as required to make informed decisions about the nature and value of any company proposals. Members of the working party agree to treat all information. documents and materials provided with the strictest confidence; however the company reserves the right to withhold any information, document or material deemed to be 'commercial in confidence'.
[324] As at the end of 2 March 2012, Clause 47 of the United Voice’s draft Workplace Determination was a matter agreed between the parties. Commissioner Jones conducted conciliation conferences between United Voice and Schweppes during the post industrial action negotiation period (the relevant statutory period). On 2 March 2012, the final day of that process, the wording of Clause 47 was agreed in conference before Commissioner Jones. On or about 5 March 2012 Commissioner Jones forwarded to the Company and the Union a document titled ‘Summary of Conciliation as at 2 March 2011.’ That document described the agreed matters and the matters to be arbitrated. The classification review clause was described in the document as agreed in the following terms:
“(7) Classification Structure Review - new clause. See Draft prepared by Schweppes and distributed at conciliation dated 4 January 2012, with the exception that any reference to arbitration is by mutual consent.” 197
[325] The draft clause proposed by Schweppes dated 4 January 2012 referred to by Commissioner Jones contained the provision that: “The parties commit to implementing a new classification structure by varying the agreement in accordance with the Fair Work Act 2009.” 198
[326] On 7 March 2012 Schweppes sent a draft agreement including the agreed terms to United Voice. That document includes the Classification Structure Review clause in the terms now proposed by United Voice and identifies it as an agreed term. 199
[327] On 15 March 2012 Schweppes advised United Voice that:
“.....we have received advice that it is not possible to vary a workplace determination during its nominal life. As such it is necessary to make some changes to the classification structure review clause to give effect to the intention of the parties. We will be providing the amended clause wording to you for your perusal shortly.” 200
[328] The clause now proposed by Schweppes is in the following terms:
47. Classification Structure Review
47.1. Details of the classification structure can be found in Appendix B of this Workplace Determination.
47.2. A review of the classification structure will commence within two (2) months on the commencement date of this Workplace Determination. The parties commit to implementing a new classification structure.
47.3 The review of the classification structure will be performed by a working group comprising of both employee and management representatives. Employees may be represented in meetings by a representative of their choice.
47.4. Employee representatives participating in the working group are to be nominated by employees, and must not exceed a total number of eight (8). The role of an employee representative is to represent the interests of the employee group at all times during the course of the development of the draft classification structure proposal.
47.5. The working group will be convened no later than two (2) months after the commencement of this Workplace Determination, and will meet at least monthly. The working group may engage technical experts and/or other consultants as it deems necessary to assist in the review process and will abide by the following principles:
47.5.1. decisions of the working group are to be made by reaching consensus;
47.5.2. all proposals will be given genuine consideration and parties will not unreasonably withhold their consent to the introduction of new skills or duties;
47.5.3. the new classification structure will be based on competency gained through experience, as well as structured and accredited training;
47.5.4. the new classification structure will recognise previous skills and competencies acquired under the current classification structure;
47.5.5. the new classification structure will encourage employees to realise their full potential through skill development and the utilisation of those skills in workplace teams;
47.5.6. for employees who commenced employment prior to the day the new classification structure commences operation - the new classification structure will not result in any reduction in rates of pay (when compared with the current classification structure);
47.5.7. for employees who commenced employment on or after the day the new classification structure commences operation - the new classification structure will not result in any reduction in rates of pay below those specified for the comparable classification level in the Award.
47.5.8. additional skills, duties and/or responsibilities resulting from any change to the classification structure will be compensated by base rate increases reflecting their full value by considering:
47.6. The parties commit to preparing a draft proposal for a new classification structure no later than 11 months after the commencement of this Workplace Determination. This draft proposal will be issued to all employees for their consideration for no less than seven (7) days.
47.7. The working group will reconvene at the end of the consultation period to discuss the feedback of employees. Amendments may be made as required to address employee concerns. If the working group:
47.7.1. reach an agreed proposal - then that proposal will apply in place of Appendices B and C.
47.7.2. does not reach an agreed proposal - then clause 47.8 below shall apply.
47.8 Should the working group be unable to reach a consensus position in order for a draft proposal to be put to employees in accordance with subclause 47.6 above, the following procedure will be followed:
47.8.1. Matters which remain unresolved shall be itemised and referred to a mutually agreed mediator for discussions;
47.8.2. If the parties can't agree on a mediator, or mediation fails to result in a consensus position, outstanding matters shall be referred to Fair Work Australia (FWA) for conciliation;
47.8.3. If conciliation fails to result in a consensus position, one or both parties may refer the matters to arbitration by FWA. The arbitrated outcome will apply in place of Appendices B and C.
47.9. The company will ensure that employees and their representatives are supplied with relevant material as required to make informed decisions about the nature and value of any company proposals. Members of the working party agree to treat all information, documents and materials provided with the strictest confidence; however the company reserves the right to withhold any information, document or material deemed to be ‘commercial in confidence.
[329] The Schweppes clause differs from the clause agreed prior to the end of the relevant statutory period, in two main respects:
(i) the Schweppes proposal provides for arbitration of any outstanding matters at the instigation of either party rather than by mutual consent; and
(ii) the Schweppes proposal would operate so that if the working group reached agreement on a new classification structure that structure would automatically operate in place of the present structure and without the need for a majority vote of employees. In the event that there was no agreement in the working group then an arbitrated outcome would operate in place of the current classification structure. The agreed clause provided that a majority vote of employees would be required prior to the adoption of any new classification structure.
[330] Mr Angus, in the course of cross examination was taken to key features of United Voice’s proposed clause which were not now features of the alternative clause proposed by Schweppes. He accepted that Schweppes had agreed with those features prior to the end of the relevant statutory period. 201 On the issue of how a classification review would be finalised there was the following exchange:
“If we can take that clause, which is there extracted - if we can deal with it in separate parts, if you first turn to clause 47.3.12. Do you see that?---I do.
That provides, "No employee will suffer financial disadvantage as a result of any new classification structure"?---Correct.
Did you agree with those words?---I did.
“If you turn to clause 47.5 at the top of the next page, "The working group will reconvene at the end of the consultation period to discuss the feedback of employees. Amendments may be made as required to address employee concerns and agreed proposal as amended will then be issued to members in accordance with the requirements for varying an agreement under the Fair Work Act 2009." Did you agree with those words?---I did.
Did you understand that to mean that the employees will vote on any variation? Sorry, let me ask the question again. In the last sentence where it says, "An agreed proposal will then be issued to members in accordance with the requirements for varying an agreement under the Fair Work Act 2009," did you understand that a reference to the employees getting a vote on any change in the classification structure?---I understood that to be a vote prior to any involvement in the tribunal, ie conciliation or arbitration.
47.6.10 which appears three-quarters of the way down that page, "If conciliation in Fair Work Australia fails to result in a consensus position, the matters may be the subject of arbitration by Fair Work Australia by mutual consent." Did you agree with those words?---I did.” 202
[331] Commissioner Jones held further conciliation after the end of the relevant statutory period and drafted a proposal to address the concern raised by Schweppes concerning variation of the Determination to reflect any outcome of the classification review. 203
[332] Mr Angus responded in cross examination as follows.
“There was a provision that dealt with the ability of the parties to vary the agreement in accordance with the Act?---Correct.
Your advice was, "Well, they can't vary it in accordance with the Act because it's a determination"?---Correct.
Jones C tried to deal with that by taking out that provision and inserting, "We (sic) the employees approve the arbitrated outcome by majority vote. That arbitrated outcome shall apply in place of"?---Sure.
It does deal with the problem - the proposition I'm putting to you?---Yes.
But your position today is that - sorry, let me go back one step. It's correct to say that as part of the negotiations the union at no point agreed to an arbitration other than by mutual consent of the parties. Is that correct?---Yes.
But your position today is that you want this tribunal to ensure that either party can arbitrate - sorry, that either party can request this tribunal, arbitrate this issue. They can request it unilaterally despite the other side not agreeing?---It has always been our position that a definite end date to the classification structure is required, so yes.” 204
[333] The parties did not reach agreement on a variation to Clause 47.
[334] Schweppes argue that notwithstanding that Clause 47 was agreed prior to the end of the relevant statutory period it is not an agreed term because:
“The term was affected by a common mistake, making that agreement void ab initio.
The term cannot be included in any workplace determination in that form, due to the operation of Section 272(4) of the Act. The term would allow the determination to be varied without establishing a floor beneath which those amendments cannot go, consistent with the requirements of the BOOT test. Nor is it permissible for the Tribunal to delegate that function to the parties.
Better off overall test
(4) The determination must include terms such that the determination would, if the determination were an enterprise agreement, pass the better off overall test under section 193.”
[335] In respect to the question of satisfaction of the BOOT test, the Schweppes proposed clause provides that “for employees who commenced employment prior to the day the new classification structure commences operation - the new classification structure will not result in any reduction in rates of pay (when compared to the current classification structure)” whereas the clause agreed prior to the end of the relevant statutory period provided that “no employee will suffer financial disadvantage as a result of any new classification structure.” The Schweppes proposal also provides that new employees cannot have their rates of pay reduced below those specified for the comparable classification in the Award.
[336] Schweppes appears to be submitting that the words “no employee will suffer financial disadvantage as a result of any new classification structure” does not mean that new employees shall not be paid less than they would have been entitled to under the Award or the classification structure under the 2010 Agreement.
[337] Schweppes argues that if the term is not an agreed term then the clause it proposes is appropriate as it is effective and consistent with the wishes and ‘agreement’ of the parties. The Schweppes proposal includes a number of changes to the review process and timetable in the ‘agreed’ clause. United Voice argue that the changes proposed by Schweppes are not consistent with the wishes and ‘agreement’ of the parties.
[338] Schweppes submits that both parties wanted the outcome of the classification review to be legally enforceable as part of the Workplace Determination and assumed that this was to be achieved by varying the Workplace Determination. Schweppes also submits that the parties intended that if the classification review did not result in an agreement then either party could have the matter arbitrated. Mr Angus gave evidence that this was always the position of Schweppes. United Voice submit that the parties agreed prior to the end of the relevant statutory period that arbitration required the consent of both parties and that any outcome of the review was subject to majority vote of employees prior to its implementation. United Voice argues that the agreed Clause 47 does not permit any outcome which would result in any employee suffering financial disadvantage as a result of the new structure and that there is no issue with the BOOT.
[339] We are satisfied that the evidence demonstrates that Clause 47 was an ‘agreed’ clause and that it was intended that any new classification structure would be able to become the legally enforceable classification structure under the Workplace Determination, provided it was supported by a majority vote of the employees at the conclusion of the process set out in clause 47. The clause which was agreed prior to the end of the relevant period states “the parties commit to implementing a new classification structure by varying this agreement in accordance with the Fair Work Act 2009.” The parties agreed that this would only occur if there was an agreed outcome through the working party, or an agreed outcome through conciliation or consent arbitration. 205
[340] We also find that the words ‘no employee will suffer financial disadvantage as a result of any new classification structure’ in the proposed clause means, when read in context, that existing and new employees shall not be paid less than they would have been entitled to under the existing classification structure. On this basis we are satisfied that the proposed clause passes the BOOT. In the context of the determination as a whole, the flexibility provided by the possibility of a reviewed classification structure as constrained by the requirement that no employee will suffer financial disadvantage as a result, is not an impermissible delegation of the functions of the Tribunal to the parties. 206
[341] We now turn to the proposition that the clause was affected by common mistake, thereby making any agreement in respect of the clause void ab initio.
[342] The Act provides that an enterprise agreement may be varied, by consent, before its nominal expiry date (see Subdivision A of Division 7 of Part 2-4). The Tribunal may also vary as enterprise agreement to remove an ambiguity or uncertainty (s.217) or, on referral by the Australian Human Rights Commission, to ensure that the agreement does not require a person to do an act that would be unlawful under certain named Commonwealth discrimination acts (s.218).
[343] The Tribunal’s power to vary a workplace determination is much more limited. Section 279 provides, relevantly:
279 Act applies to a workplace determination as if it were an enterprise agreement
(1) This Act applies to a workplace determination that is in operation as if it were an enterprise agreement that is in operation.
(2) However, the following provisions do not apply to the determination:
... (f) the provisions of Subdivisions A and B of Division 7 of Part 2-4 (which deal with the variation of enterprise agreements) other than section 218 (which deals with variation of an enterprise agreement on referral by the Australian Human Rights Commission)...”
[344] It follows that the Tribunal does not have power to vary a workplace determination to remove an ambiguity or uncertainty; or to give effect to a variation agreed by the parties.
[345] Schweppes submits that the parties’ ‘agreement’ was affected by a common mistake, namely that the Tribunal had power to vary the determination in the manner contemplated by the parties. We propose to invite further submissions in respect of this issue, for reasons we set out in section 6 of our decision.
[346] Finally, we turn to deal with s.602. At the invitation of the Tribunal the parties made submissions as to whether the Tribunal could vary an agreed matter to correct an obvious error pursuant to s.602 of the Act. United Voice argued in support of this position 207 and Schweppes argued that the Tribunal cannot and should not use s.602 of the Act to correct an ‘obvious error’.208
[347] The relevant provision is as follows:
“602 Correcting obvious errors etc. in relation to FWA’s decisions
(1) FWA may correct or amend any obvious error, defect or irregularity (whether in substance or form) in relation to a decision of FWA (other than an error, defect or irregularity in a modern award or national minimum wage order).
Note 1: If FWA makes a decision to make an instrument, FWA may correct etc. the instrument under this section (see subsection 598(2)).
Note 2: FWA corrects modern awards and national minimum wage orders under sections 160 and 296.
(2) FWA may correct or amend the error, defect or irregularity:
(a) on its own initiative; or
(b) on application.”
[348] The parties agree, and we accept, that s.602 enables the Tribunal to correct an error in relation to a decision of the Tribunal. The making of a workplace determination is a decision of the Tribunal. 209 Section 602 of the Act is intended to be the statutory analogue to the ‘slip rule’ in superior courts.210 The Tribunal cannot otherwise vary workplace determinations (s.603(3)). The parties also agree, and we accept, that the power under s.602 is not confined to errors made by the Tribunal but could extend to obvious errors made by the parties reflected in instruments the Tribunal makes.
[349] We note that the power to ‘correct or amend any obvious error, defect or irregularity (whether in substance or form)’ is in relation to ‘a decision’ of the Tribunal. It seems to us that this raises a temporal limitation. There must be a decision to correct before the power can be exercised.
[350] It follows that, if after hearing further submissions we decide to make a Workplace Determination including clause 47 in the form proposed by United Voice, a party may make an application to correct or amend the Workplace Determination pursuant to s.602. Any such application will be determined on its merits and accordingly, we do not wish to say anything further about the scope of the power in s.602. Such issues can be determined in the context of any subsequent application.
6. Conclusion and Further Submissions
[351] We now propose to set out the conclusions we have reached in respect of each matter in issue as well as any provisional views and the areas in relation to which we are seeking further submissions.
(i) Hours of work, RDOs, shift patterns and annual leave
[352] We are prepared to include the following provisions in the Workplace Determination:
(a) Proposed RDO arrangements within the 5 day shift patterns
[353] The Schweppes proposal in relation to RDO arrangements within the 5 day shift patterns will be included in the Workplace Determination with some modification. The provision would be in the terms of clause 6.1 of Appendix e of the Schweppes proposed Workplace Determination, save that:
(i) A change to RDO’s within or between the options in clause 6.1 will be subject to no less than 2 weeks notice, except by agreement between Schweppes and the employee, with a requirement for Schweppes to give consideration to hardship in particular personal circumstances. We think that one week’s notice is inadequate, given the legitimate concern about the loss of predictability of RDOs having regard to the need to plan personal arrangements; and
(ii) Disputes in relation to the allocation to RDO’s will be subject to the general dispute procedure within clause 16 of the Workplace Determination. We are not satisfied that the general agreed dispute resolution procedure should not apply to disputes concerning the allocation of employees to particular shifts and shift patterns.
(b) Proposed 6 and 7 day shift arrangements
[354] A provision authorising a trial of 6 day shift patterns (12 hours per day) on the following basis:
(i) Stage 1: immediately following necessary preparation after the commencement of the Workplace determination (see below):
Authority to commence, on a trial basis, 6 day 12 hour shift patterns (Monday- Wednesday and Thursday to Saturday (fixed) in any production or support area between the months of November to March inclusive.
(ii) Stage 2: 12 months after the commencement of the Stage 1 trial:
Continued authority to operate, on a trial basis, 6 day 12 hour shift patterns (Monday- Wednesday and Thursday to Saturday (fixed) in any production or support area between the months of November to March inclusive.
Authority to commence, on a trial basis, 6 day 12 hour shift patterns (Monday- Wednesday and Thursday to Saturday (fixed) in B1, B3 and directly related support functions, at any time of the year.
In each case, the trial will be subject to:
(i) Expressions of interest for volunteers and a requirement for Schweppes to utilise volunteers before requiring other employees to change their shift patterns, subject to the possession of relevant skills. If insufficient volunteers are available, employees will be selected on the basis of basis of skill, Schweppes’ requirements, employee preference and personal circumstances (family, community and medical).
(ii) Shift patterns under the trial will operate for a minimum period of 4 weeks, changes within a shift pattern will be subject to 2 weeks notice and changes between 5 and 6 day shift patterns will be subject to 4 weeks notice.
(iii) Prior to implementing any changes to shift patterns, Schweppes will consider all relevant factors impacting on safety associated with any shift pattern, including, the working times (number of hours, time at which work is undertaken, the number of consecutive day/night shifts, frequency of schedule change, predictability of shift and the availability of overtime), environmental conditions at the Tullamarine site, the nature and demands of work done on shift and appropriate control measures to address identified risks associated with extended shift arrangements.
(iv) Prior to implementing any changes to shift patterns, Schweppes will, in the context of the specific shift pattern:
(v) Any disputes regarding the implementation of these arrangements including the allocation of employees to particular shifts and shift patterns, will be subject to the agreed disputes settlement procedure in clause 16 of the Workplace Determination.
[355] We will not, at this stage, determine shift loadings to apply for the trial, but we express the provisional view that the shift loadings proposed by Schweppes appear to be inadequate having regard to relevant loadings in the 2010 agreement and the transitional award and the arrangements proposed under the 6 day shift proposal for the working of the shifts. We invite further submissions in relation to the appropriate loadings for the purpose of the trial.
[356] Further, we will not at this stage, determine a transitional payment of the type reflected in clause 4.1.1 of the Schweppes Workplace Determination. Given the potential for the loss of income by some employees, we think some payment is desirable to mitigate any loss and encourage positive participation in the trial process. One option is a flat payment of the nature proposed by Schweppes, but the level of payment is a matter for further submissions. Moreover, it seems to us that given the impact of the trial we have proposed will impact differently on individual employees, depending on whether their work patterns and income is affected by the trial and given the wide diversity in the level of overtime worked in the recent past, that it may be more effective and fairer to structure transitional payments during a trial on the basis of relative loss of earnings. This is not a matter canvassed before us and we do not know whether there is a readily applied method of calculating the impact of the trial on individual earnings over its duration and structuring payment on the basis of a percentage of losses or a series of flat money amounts reflecting relative loss.
[357] We invite the parties to address the shift loadings and both the form and quantum of a transitional payment in their further submissions, informed by the nature of the trial we have decided upon.
(ii) Medical certificates for single day absences
[358] In respect of all single day sick leave absences in excess of 3 single day sick absences in a 12 month period (i.e. the 12 months immediately prior to the absence) employees will be required to produce either a medical certificate to the effect that the employee was unable to attend work on account of personal illness or injury, or a statutory declaration by the employee in those terms. A provision in these terms will be included in the Workplace Determination, in addition to the current substantiation requirements in clause 23 of the 2010 Agreement.
(iii) Wages and allowances increase
[359] The parties are to make further submissions in respect of this issue having regard to the decisions we have made in relation to the other matters in issue. We make three provisional observations in relation to the submissions already before us.
[360] First, Schweppes submits that ‘any claims for wage outcomes over and above the maintenance of real wages (i.e. over CPI inflation) should be tied to and supported by increases in work values’. We have read the cases referred to by Schweppes and our provisional view is that they do not support the breadth of the proposition put. It seems to us that the authorities support a narrower proposition, namely that a party advocating the introduction of a new classification or allowance will need to satisfy the Tribunal that the proposal has merit. If the party advancing such a proposal does so on the basis of changes in work value, then they will need to demonstrate that the proposed classification or allowance satisfies the principles that have traditionally guided the Tribunal in its assessment of work value claims.
[361] Second, one of the factors advanced by United Voice in support of the increases it seeks is the fact that ‘(T)he employees have not received a pay increase since September 2010’. In reply Schweppes submits that ‘(T)here can be no assumption that there have to be regular increases in pay, the fact that the employees have not received a wage increase since August 2010 is irrelevant’. 211 Our provisional view is that the matter raised by the United Voice is a relevant consideration. But the material presently before us we are not persuaded that an award of retrospectivity is warranted in this case. We will decide quantum of the first increase payable under the Workplace Determination after hearing further submissions.
[362] The final provisional observation we would make concerns the submission by United Voice that in determining the level of wage increase we should have regard to the fact that “Employees have suffered significant financial loss as a result of Schweppes locking them out for 8 weeks, over a period of peak activity”.
[363] Schweppes submits that this is an irrelevant consideration, in that ‘It would be wrong to determine a wage outcome based on the impact that the bargaining campaign had on parties’. We think there is considerable force in this submission. Schweppes took protected industrial action during the course of enterprise bargaining and in doing so exercised its legal rights under the Act. We doubt that the consequences of such action is relevant to the assessment of the level of wage increases to be included in the determination. Our attention was not drawn to any relevant authority in support of the proposition advanced by United Voice.
[364] As we have indicated these observations are provisional only and we would be assisted if these matters were addressed in the further submissions to be filed in these proceedings.
(iv) Size change and asset care allowances
[365] We reject the claim advanced by Schweppes and adopt the proposition advanced by United Voice that the existing size change provision in the 2010 Agreement be incorporated in the Workplace Determination. The quantum of the allowances will be adjusted in accordance with the decision we ultimately make as to the adjustment of allowances generally.
[366] The Schweppes proposal can, and should, be the subject of discussions between the parties in the context of the classification structure review.
(v) Workplace cooperation
[367] We do not propose to include the provision sought by United Voice in the Workplace Determination. As we have rejected the claim on its merits it is unnecessary for us to consider whether a provision in these terms is legally capable of being included in a determination, having regard to s.272(3) of the Act.
(vi) Nominal expiry date
[368] The duration of the Workplace Determination will be 2 years and it will have a nominal expiry date in either September or October 2014, depending on when the determination comes into operation.
(vii) Classification structure review
[369] This issue concerns whether clause 47 of the Draft Determination is an ‘agreed term’ or a ‘matter in issue.’
[370] We are satisfied that Clause 47 was an ‘agreed’ clause and that it was intended that any new classification structure would be able to become the legally enforceable classification structure under the Workplace Determination, provided it was supported by a majority vote of the employees at the conclusion of the process set out in clause 47. The clause which was agreed prior to the end of the relevant period states “the parties commit to implementing a new classification structure by varying this agreement in accordance with the Fair Work Act 2009.” The parties agreed that this would only occur if there was an agreed outcome through the working party, or an agreed outcome through conciliation or consent arbitration. 212
[371] We are also satisfied that the proposed clause passes the BOOT.
[372] Schweppes submits that the parties’ ‘agreement’ was affected by a common mistake, namely that the Tribunal had power to vary the determination in the manner contemplated by the parties. In that context, one matter which does not seem to have been addressed in the submissions to date is the possibility that the outcome of the classification structure review could be incorporated into an enterprise agreement. Section 278 of the Act appears to contemplate that parties covered by a workplace determination may enter into a subsequent enterprise agreement, and that agreement then replaces the workplace determination.
[373] We wish to hear further argument in respect of this issue. In particular, we will invite submissions on the following matters:
(i) Can the parties implement the ‘agreed’ term by entering into an enterprise agreement (the s.278 point)?
(ii) Section 253 appears to contemplate that parties may agree on a term of an enterprise agreement despite the fact that the term is not a term about a permitted matter or that it is an unlawful term. Any such term is of no effect, but s.253(2) provides that the inclusion of such a term does not prevent the agreement from being an enterprise agreement. Does s.253 displace the position at common law whereby an agreement may be void ab initio if affected by common mistake? What prevents a clause which has been ‘agreed’ by the bargaining parties, but is ineffective or cannot be implemented, from being included in an enterprise agreement or a determination? (the s.253 point)
(iii) Is the Full Bench decision in CJ Manfield Pty Ltd v CEPU 213 relevant to the determination of this issue?
[374] The Full Bench in CJ Manfield Pty Ltd v CEPU 214 dealt with a situation where an employer discovered an error in the agreement prior to the approval of the agreement and sought to withdraw from the agreement and oppose its approval by Fair Work Australia. This is of course a different situation to the circumstances in the present case. However, the employer argued in this case that no valid application for approval of an enterprise agreement has been made, as there is in existence no enterprise agreement within the meaning of s.172 of the Act because of the error or mistake.
[375] At first instance Vice President Lawler 215found that:
“[40] Sections 186 and 187 specifies a set of criteria of which, if satisfied, enliven a statutory duty to approve the agreement. The “basic rule” in s.186(1) is that if an application for the approval of an enterprise agreement is made under s.185, FWA “must approve the agreement under this section if the requirements set out in [section 186] and section 187 are met.” Unilateral mistake by an employer justifying rescission at common law is not germane to any of those requirements. Moreover, the FW Act makes specific provision for the termination of enterprise agreements. There is no provision made for termination on a basis equivalent to recession at common law for unilateral mistake or for a variety of other ways in which a common law contract can be terminated. When regard is had to the detailed regime for the making and regulation of enterprise agreements in the FW Act, I am driven to the conclusion that on the proper construction of the FW Act, the legislature did not intend that an enterprise agreement can be rescinded (terminated) for unilateral mistake such that a recession based on common law principles brings an enterprise agreement to an end such that, in a case like the present, there is no “enterprise agreement” continuing to exist that I can approve.”
[376] The Full Bench observed that in approving agreements the Tribunal does not have any general discretion by reference to public interest considerations, the objects of the Act or general equity considerations. The Full Bench concluded:
“Further, although Fair Work Australia must take into account equity in performing its functions in matters before it, it does not appear to us that this general duty can override the specific duty in s.186 of the Act to approve an agreement if an agreement has been made and the statutory requirements are met. If there was a general discretion to approve agreements, the circumstances of an employer seeking to withdraw from an agreement prior to its approval would be a relevant consideration. In our view his Honour did not have such a discretion and he was correct in considering himself bound by s.186 to approve the agreement. These grounds of appeal must fail.” 216
[377] It may be said that the same is true of the obligations on the Tribunal in respect to agreed matters and workplace determinations and that the Tribunal has no discretion to elect not to include an agreed clause in a determination utilising common law contract principles such as the existence of a common mistake. We invite further submissions on this point.
PRESIDENT
Appearances:
Mr. F. Parry SC with Mr. M Follett of Counsel for Schweppes Australia Pty Ltd.
Mr. C. Dowling of Counsel for United Voice – Victoria Branch.
Hearing details:
2012.
Melbourne:
April 5;
June 29;
July 3 to 5, 30.
2 Exhibit Schweppes 10, at paragraph 6.
3 The Union is the default bargaining representative for all of the Employees, and at no stage was any other bargaining representative appointed, or was it made known to either Schweppes or the Union that there had been an appointment.
4 A Notice of Representational Rights had earlier been issued by Schweppes on 7 June 2011.
6 Exhibit Schweppes 9.
7 Exhibit Schweppes 1, at paragraphs 5 - 6.
8 Annexure WA-1 of Exhibit Schweppes 1.
9 Exhibit Schweppes 1.
10 Transcript, at PN 1123-1125.
11 Transcript, at PN 1126-1132.
12 Transcript, at PN 1134.
13 Transcript, at PN 1137.
14 Transcript, at PN 1137-1138.
15 Transcript, at PN 1139.
16 Transcript, at PN 1140.
17 Exhibit Schweppes 1, at paragraph 14.
18 Transcript, at PN 1144 and 1163-1165.
19 Transcript, at PN 715-717 and 1209-1222.
20 Transcript, at PN 1145-1161.
21 Transcript, at PN 1954.
22 Transcript, at PN 1168-1178.
23 Transcript, at PN 1955.
24 Transcript, at PN 1190-1197.
25 Transcript, at PN 1958.
26 Transcript, at PN 1198-1201.
27 Transcript, at PN 1959.
28 Transcript, at PN 1202-1206.
29 Transcript, at PN 1960.
30 Minister for Aboriginal Affairs v Peko-Wallsend (1986) 162 CLR 24.
31 (1987) 16 FCR 167 at paragraph 184; cited with approval by Hely J in Elias v Federal Commissioner of Taxation (2002) 123 FCR 499 at paragraph 62 and by Katzmann J in CFMEU v FWA (2011) 195 FCR 74 at paragraph 103. Also see AWU v Pioneer Construction Materials Pty Ltd PR925916, 19 December 2002 at paragraph 33.
32 AWU v Pioneer Construction Materials Pty Ltd PR925916, 19 December 2002 at paragraphs 32 - 33; CPSU v Australian Protective Service (PR910682) at paragraph 12 - 13.
33 Exhibit Union 21.
34 Pepsi Seven-Up Bottlers Perth Pty Ltd v FCT (1995) 62 FCR 289 at 298-9 per Hill J.
35 Exhibit Union 21, at paragraph 20 - 21.
36 Treasury submission to the House of Representatives Standing Committee on Economics Inquiry into raising the level of productivity growth in the Australian economy, August 2009.
37 It is permissible to consult a specialist dictionary for the purpose of ascertaining the meaning of a technical term: Kirkpatrick v Commonwealth [1985] 9 FCR 36 at 41-42.
38 Ross v R 91979) 141 CLR 432 at 440; Taylor v Public Service Board 91976) 137 CLR 208 at 213.
39 Fair Work Act 2009 s.134(f).
40 Fair Work Act 2009 s.284(1)(a).
41 Craig Williamson Pty Ltd v Barrowcliff [1915] VLR 450 at 452 per Hodges J; Registrar of Titles (WA) v Franzon (1975) 132 CLR 611 at 618 per Mason J.
42 Transcript, at PN 1540.
43 Transcript, at PN 1540.
44 Schweppes (Tullamarine) Production and Warehouse Employees Enterprise Agreement 2010 AE878586; PR998510.
45 Exhibit Union 36.
46 Outline of submissions on factors to be taken into account in consideration of 12 hour rosters, filed on 29 June 2012.
47 Exhibit Schweppes 1, at paragraph 42.
48 Exhibit Schweppes 1, at paragraph 44.
49 Exhibit Schweppes 1, at paragraph 67.
50 Exhibit Schweppes 1, at paragraph 69.
51 Exhibit Schweppes 1, at paragraph 70.
52 Transcript, at PN 670-672.
53 Exhibit Schweppes 1, at 51-58.
54 Exhibit Schweppes 1, at paragraphs 115-122.
55 Exhibit Union 17, at paragraphs 185-200.
56 Exhibit Union 17, at paragraph 195.
57 Exhibits Schweppes 10-12.
58 Transcript, at PN 649.
59 Transcript, at PN 650.
60 Exhibit Schweppes 2, at paragraph 78(b).
61 Ibid.
62 Transcript, at PN 583.
63 Transcript, at PN 636.
65 Exhibit Union 17, at paragraphs 227-229 and transcript at PN 1324.
66 AE891207; AG2011/3462.
67 Exhibit Schweppes 4, at paragraph 11(a).
68 Transcript, at PN 1053.
69 Transcript, at PN 671.
70 Transcript, at PN 670 -672.
71 Transcript, at PN 1432-1433.
72 Transcript, at PN 1423.
73 Transcript, at PN 2386-2390.
74 Exhibit Schweppes 2, at paragraph 34.
75 Transcript, at PN 717.
76 Transcript, at PN 717-719.
77 Transcript, at PN 726.
78 Exhibit Schweppes 1, at paragraph 80 and transcript, at PN 1211.
79 Exhibit Schweppes 6, at paragraph 39(a).
80 Transcript, at PN 674.
81 Exhibit Schweppes 6, at paragraph 39(a).
82 Transcript, at PN 1210.
83 Exhibit Union 17, at paragraph 215.1 and clause 24 of the draft Determination.
84 Exhibit Union 17, at paragraphs 185-200.
85 Exhibit Union 17, at paragraph 195.
86 Exhibit Union 17, attachment MK-24, final 2 pages
87 Exhibit Union 36.
88 Exhibit Union 22.
89 Exhibits Union 23 and 24.
90 Exhibits Union 25-35.
91 20 July written submissions of United Voice , at paragraph 19.
92 27 July written submissions of Schweppes, at paragraphs 30-38.
93 Transcript, at PN 909-915.
94 Transcript, at PN 1591.
95 Transcript, at PN 992.
96 Transcript, at PN 992-996.
97 Transcript, at PN 1111.
98 Transcript, at PN 1651.
99 Transcript, at PN 1641.
100 Transcript, at PN 1643.
101 Transcript, at PN 617 and 620-622.
102 Transcript, at PN 626-629.
103 Transcript, at PN 583.
104 Clause 6 in Attachment WA-6, to Exhibit Schweppes 1.
105 Transcript, at PN 1716.
106 Transcript, at PN 2590.
107 Transcript, at PN 1540.
108 Transcript, at PN 1580.
109 Exhibit Schweppes 1, Attachment WA-6, in clause 7 of Appendix G and Exhibit Union 35.
110 Exhibit Schweppes 1, Attachment WA-6, in clause 7 of Appendix F.
111 Exhibit Union 36.
112 Transcript, at PN 886-887.
113 Exhibit Union 36.
114 9 July 2012 written submissions of Schweppes, at paragraphs 30-38.
115 Exhibit Schweppes 1, at paragraph 44 and 20 July 2012 written submissions of Schweppes, at paragraph 16.
116 Transcript, at PN 2386-2390.
117 20 July written submissions of Schweppes, Appendix Question A3.
119 AE891207; AG2011/3462 .
120 Exhibit Schweppes 11, at attachment SAX-2.
121 As updated in Attachment Sheet 4 from Annexure AX-1: Full Year employees in Exhibit Schweppes 24.
122 As updated in Attachment Sheet 4 from Annexure AX-1: Normalised in Exhibit Schweppes 24.
123 Exhibit Schweppes 1, at paragraph 71 - 72.
124 Exhibit Union 20, at paragraph 21; Attachment MR3 to Exhibit Union 20.
125 Exhibit Union 20, at paragraph 21; Attachment MR3 to Exhibit Union 20.
126 Schweppes written submission of 20 July 2012, paragraph 44 and timeline graph attached.
127 Exhibit Union 22.
128 Exhibits Union 23 and 24.
129 Exhibits Union 23 and 24.
130 Transcript, at PN 670-672.
131 Paragraph 110 Schweppes written submission of 20 July 2012.
132 Transcript, at PN 670-672.
133 Paragraph 110 Schweppes written submission of 20 July 2012.
134 Transcript, at PN 1999-2002.
135 Transcript, at PN 2003-2004.
136 See generally paragraphs 102-109 of the United Voice written submissions of 20 July 2012.
137 Transcript, at PN 2008.
138 Exhibit Union 4, at paragraph 18; Exhibit Union 10, at paragraph 48; and Exhibit Union 13 at paragraph 26.
139 Exhibit Union 6, at paragraph 21; Exhibit Union 8, at paragraph 35; Exhibit Union 10 at paragraphs 45-57; Exhibit Union 12 at paragraphs 22-23; and Exhibit Union 14 at paragraph 26.
140 Transcript, at PN 2039.
141 Transcript, at PN 2036-2038.
142 Transcript, at PN 2040-2043.
143 Transcript, at PN 2046.
144 HSU v Austin Health (2009) 180 IR 41 at paragraph 32; CPSU v Australian Protective Service (PR910682) at paragraph 273 274; CPSU v Australian Protective Service (PR910682) at paragraph 274.
145 HSU v Austin Health 92009) 180 IR41 at paragraph 35.
146 Ibid at paragraph 45.
147 Ibid at paragraph 43; Southlink Pty Ltd v TWUA (PR948148) at paragraph 43; State of South Australia v CEPU (PR957094) at paragraph 91.
148 CPSU v Australian Protective Service (PR910682) at paragraph 266; State of South Australia v CEPU (PR957094) at paragraph 91; ANF v Queensland Department of Health (2003) 126 IR 244 at paragraph 102.
149 Attachment WA-7 to Exhibit Schweppes 1; a copy of Chapter 2 of the Victorian State Budget 2012- 2013.
150 Department of Education, Employment and Workplace Relations "Trends in Federal Enterprise Bargaining report for the March Quarter 2012”.
151 HSU v Austin Health (2009) 180 IR 41 at paragraph 44; MAS and RAV v LHMU (PR960731) at paragraph 29; ANF v Queensland Department of Health (2003) 126 IR 244 at paragraphs 68-69.
152 Schweppes submissions in reply filed 27 June 2012 at paragraphs 24-29.
153 PR960731, 28 July 2005 per Lawler VP, Watson SDP and Hoffman C.
154 Ibid at paragraph 21.
155 Exhibit Union 16, at paragraph 39.
156 Schweppes submissions, at paragraph 56.
157 Schweppes submissions, at paragraph 57.
158 Exhibit Schweppes 1, at paragraph 138.
159 Exhibit Union 13, at paragraph 10.
160 Exhibit Union 4, at paragraph 20; Exhibit Union 8 at paragraph 39; Exhibit Union 10 at paragraphs 52-54 and Exhibit Union 12 at paragraphs 28-29.
161 Exhibit Schweppes 2 at paragraph 35.
162 Transcript, PN 3036-3041.
163 Exhibit Union 17, at paragraph 148 and paragraphs 150-152.
164 Transcript, at PN 1768-1785.
165 Transcript, at PN 1763-1767.
166 Exhibit Schweppes 1, at paragraph 156.
167 Exhibit Schweppes 2, at paragraph 39.
168 Exhibit Schweppes 1, at paragraph 161(a).
169 Exhibit Schweppes 7, at paragraph 32.
170 APESMA v Yallourn Energy Pty Ltd (PR908444) at paragraph 26.
171 AMWU v Curragh Queensland Mining Ltd (Print Q4464) at paragraph 24.
172 AMWU v Curragh Queensland Mining Ltd (Print Q4464) at paragraph 24.
173 Exhibit Schweppes 1, at paragraph 158.
175 PR958900 at paragraphs 82-85.
176 Exhibit Union 17, at paragraphs 160-165.
177 Exhibit Union 10, at paragraph 51; Exhibit Union 12 at paragraph 26; Exhibit Union 13 at paragraph 27.
178 Schweppes reply submissions, at paragraphs 31 - 43.
179 Exhibit Schweppes 2, at paragraph 37(b).
180 Exhibit Schweppes 2, at paragraph 37(a).
181 Exhibit Schweppes 1, at paragraphs 27-35.
182 Exhibit Union 16, at paragraphs 7-31.
183 Exhibit Schweppes 1, at paragraph 28
184 Exhibit Union 16, at paragraph 23.
185 Exhibit Schweppes 1, at paragraph 31.
186 Exhibit Schweppes 1, at paragraph 32 and Attachment WA-5, a copy of the Department of Education, Employment and Workplace Relations “Trends in Federal Enterprise Bargaining report for the September Quarter 2011”.
187 Exhibit Schweppes 1, at paragraph 33.
188 AEU v State of South Australia (Print Tl383) at paragraph 988.
189 Exhibit Schweppes 1, at paragraph 35.
190 Transcript, at PN 1290-1292 and 1306-1307
191 Transcript, at PN 1309-1311.
192 Exhibit Union 16, at paragraph 9
193 Exhibit Union 16, at paragraph 21.
194 Transcript, at PN 1316-1317.
195 Exhibit Union 16, at paragraph 11.
196 Baldwin Francis Ltd v Patents Appeal Tribunal [1959] AC 663 at 693 per Lord Denning; Re Australian Insurance Employees Union; Ex parte Academy Insurance Pty Ltd (1988) 28 IR 214 at 215 per Dawson J.
197 Exhibit Union 18, annexure MK-29, at paragraph 7.
198 Exhibit Union 18, annexure MK-27.
199 Exhibit Union 18, at paragraph 16.
200 Exhibit Union 18, annexure MK-30.
201 Transcript, at PN1786 - 1803.
202 Transcript, at PN 1787 - 1792.
203 Exhibit Union 18, at paragraph 35.
204 Transcript, at PN 1798-1803.
205 Transcript, at PN 1787-1803 and Exhibit Union 18.
206 It is not analogous to the “opt out” agreements in the case of Commonwealth Bank of Australia v FSUA (2007) 157 FCR 329.
207 Submissions of United Voice 20 July 2012, at paragraphs 154 - 164.
208 Submissions of Schweppes 20 July 2012, at paragraphs 123 - 128.
209 s.598(2).
210 Fair Work Bill 2008 Explanatory Memorandum, at paragraph 2316.
211 Schweppes submissions in reply filed 27 June 2012 at paragraphs 24-29.
212 Transcript, at PN 1787-1803 and Exhibit Union 18.
213 CJ Manfield Pty Ltd v Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia. [2012] FWAFB 3534.
214 CJ Manfield Pty Ltd v Communications, Electrical, Electronic, Energy, Information, Postal, Plumbing and Allied Services Union of Australia. [2012] FWAFB 3534.
216 [2012] FWAFB 3534, at paragraph 60.
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